I was able to get the information i needed but it took a few back and forth emails to determine the methodology to get there. I did have trouble with the trying to get Tech Support via telephone. No... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was skeptical at first! However, after getting better acquainted with the THINKCAR 689bt, i am really liking this unit. I had a couple issues in the beginning, but Customer Service responded very qu... Näytä lisää
I contacted Mucar about what functions would work on my 2026 subaru forester using the MUCAR 892BT Pro scan tool and they responded quickly and was very helpful. Looking forward to doing more business... Näytä lisää
I sent a message in the evening about a USD 132 shipping charge on the Thinkcar website and the following day I was given a code by email to get free shipping. The products I wanted to order already h... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
mucarus.com is the official store of the MUCAR brand. We’re revolutionizing car care with advanced diagnostic solutions and proactive support, making car maintenance effortless, accurate, and stress-free for mechanics and DIY car owners.
Yhteystiedot
Yhdysvallat
- mucarus.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They helped fix the device years after…
They helped fix the device years after buying it!
Muito obrigado
Muito obrigado! Muito satisfeito consegui o acesso do meu dispositivo
Atendimento rápido e solução…
Atendimento rápido e solução encontrada. Muito BOM
Believe it or not this individual went…
Believe it or not this individual went by lucky and I must have got lucky with them because that individual remain patient and we talked back and forth for a while until we completely resolved the issue and now my devices working perfect thank you if you read this you're awesome!
תודה רבה על העזרה ועל שליחת קוד ההפעלה
תודה רבה על העזרה ועל שליחת קוד ההפעלה. אני מאוד מעריך את השירות, התמיכה והמקצועיות שלכם. המכשיר עובד עכשיו בצורה תקינה. תודה רבה שוב! 🙏
Perfect service
Perfect service! Very rare at these days! Thank you so much!
Thinkcar/Mucar -Great customer service
I sent a message in the evening about a USD 132 shipping charge on the Thinkcar website and the following day I was given a code by email to get free shipping. The products I wanted to order already had good discounts applied but I really feel that Thinkcar really try to win your custom, not just by pushing lots of marketing at you. Very impressed. Thanks.
Brought my husband an obd reader for…
Brought my husband an obd reader for Christmas 2025 and unfortunately it just stopped working!
The team I spoke to resolved issues very quickly and have sent out a new device, after looking into the issues! 10/10 company! Would reccomend to friends and family!
I would like to share my personal…
I would like to share my personal experience with the THINKDIAG 2.
I purchased this device for myself and use it with my Peugeot 207 CC. So far, I have been very impressed with it. The scanner works quickly, accurately, and reliably. It has helped me diagnose my car myself, solve several problems, and even activate and install the additional cruise control function.
For me, this is not just a gadget that sits in the toolbox. I like to maintain and repair my car myself, and having a reliable diagnostic tool makes a big difference. THINKDIAG 2 has helped me save time, understand the cause of problems, and carry out repairs independently.
I also want to give special credit to the customer support team. They respond quickly, communicate clearly, and actually help to solve the problem. This is very important and, unfortunately, not something you can take for granted these days.
I provide technical services myself, so I know very well how difficult it can be to find a good product combined with good customer service. That is why I can confidently recommend THINKDIAG 2 and the official software.
A big hello and thank you to the developers and everyone at the company! You are doing a great job, and I wish you continued success and further development of the product.
I would also like to make one small suggestion.
It would be great to have a more affordable subscription option for private car owners. Not for professional technicians or commercial use, but simply for people who own one car and occasionally need to diagnose and maintain it themselves.
For example, I believe a subscription of around €50 per vehicle would be a very reasonable option for private users. It could make professional-level diagnostics much more accessible to ordinary car owners while also helping THINKCAR compete even more strongly with similar products.
Overall, I am very satisfied with the THINKDIAG 2 and especially with the support I have received.
Highly recommended!
Best wishes to the whole THINKCAR team, and thank you for developing such a useful tool.
All the best!
It was a lil bit difficult to do…
It was a lil bit difficult to do it,because I was no familiar with with android.I think you guys can do better and more easy.
Thanks for your help.
Allen Spencer
support online is perfect
support online is perfect. without problems.
Honor's warranty
Honor's warranty, is quick to respond even on weekends.
Problem with Mucar BT200 Max activation
After purchasing my Mucar BT200 Max I lost the corresponding activation code. After sending proof of my order and purchase I was provided with the necessary assistance to be able to activate the device and use the application Dollar Fix. The support team made grate work!
Exelent customer service and good…
Exelent customer service and good product
Excellente expérience !!!
Excellente expérience !!!
Ravi de mon achat, commandé et reçu rapidement, très bien emballé et soigné
Оперативная работа службы поддержки.
1) Качественная продукция по приемлемым ценам,
2) Оперативные ответы от службы поддержки,
3) Предоставление программной версии PRO на устройство MUCAR 892 BT, что облегчает работу.
I'm really grateful
I'm really grateful, the technical support team provided truly great service! I highly recommend them, no doubt about it, 5 stars!
I trust ur response was great
I trust ur response was great, activation successfully. Thank you
Commande MUCAR BT 200 MAX
Commande MUCAR BT 200 MAX
Reçu un colis parfaitement fermé ,mais surprise la boîte contenant le diag. est vide!Je contacte le SAV un samedi et réponse immédiate .Après envoi de photos,envoi d’un nouveau diag. le lundi.Merci pour la réactivité du SAV.
J’attribue la note de 100%,réactivité,informations et suivi,rapidité de livraison le jeudi.
Merci au SAV,vous pouvez acheter en toute confiance .
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