Mtmpetcare Arvostelua 

I started this job on the 10th of march 2025, it started off okay. i didnt hear anything till the 13th of march and i was so happy i contacted right away, nothing. no reply, i told mtm but got ignored and then got sent a charge of 7.50 for referral fee even tho i got no business so i thought okay, ill let it slide, then another one comes along, on the 19th of march, never used my services and then got charged another 7.50 and i payed it. so far i have gained a £99 qualification and lost £116. after that i have since had no contact from mtm petcare and ive started my own business away from it as it seems they dont care🤷‍♀️dont waste your money please. it will only end in nothing.

I paid 200 pound for a course to start a job at the mtm pet care, at least 6 months ago. Before I applied I was promised I would get clients that they would provide me, i asked a lot of questionsas i was skeptical at first and 200 pound was a lot of money if i was not going to get clients. However i was promised to get clients by them The only client I got that was sent by them already had a dog walker 2 weeks ago and was already sorted. I wasted 200 pound for then not to send me anymore clients after that. Not heard from them since and necer got anymore clients
By the looks of the reviews it seems to be a scam. A lot seem to have the same experience as I have had
UPDATE- seen as you wrote back , if you check your records I paid you Friday 31st of may, you sent me ONE client . ONE. who was confused to why I was contacting him because he already had a dog walker . That was all I was sent. Don't you dare make out like im the one that's a liar. I will get proof of my bank. And in all fairness want my money back. I paid 200 pound for what. For some training . Absolutely shocking. By sound of A lot of people you have done the same.

Have to say, despite their promises I was pretty surprised by how quickly I started receiving clients through.

I kind of took what they told me with a pinch of salt as I usually do with these things especially as I'm not in the most built up area. Figured I'd at least get a couple of customers through a week to make it worth it and then go from there. But to be honest, within a day or 2 of getting started the first customer got referred and then within a couple of weeks it was just constant.

Also, the clients they send through are actual proper customers not just "leads" so they're actually looking to move forward unlike some of the other dog walking places I've worked with.

Overall, very pleasantly surprised. Based on my experience would definitely recommend.

Disappointing Experience – Would Not Recommend

I recently resigned from my position at MTM Pet Care, and after my experience, I feel compelled to share my concerns. Unfortunately, my time with the company has been filled with unresolved issues that made it impossible for me to continue working there.

Firstly, despite multiple requests for branded attire, I never received any. This may seem small, but it was an important part of representing the company in a professional manner. Additionally, I was promised insurance documents prior to starting, but they didn’t arrive until three days after my first appointment—creating unnecessary stress and confusion.

The company’s referral system also raised significant concerns. On two separate occasions, I was charged £7.50 for referrals from clients who never actually booked my services. This felt extremely unfair, and it ultimately led to me paying more in referral fees than I was earning. This made the financial aspect of the job unsustainable for me.

despite my clients being sourced independently—not through MTM Pet Care. The overall lack of financial transparency and support left me feeling unsupported and undervalued.

In the end, I no longer felt that MTM Pet Care aligns with my professional goals or values.
I would caution others considering a role with this company, as my experience has been marked by inefficiency, lack of emotion, and poor management.

SCAM. You think it’s legit because of they posted on indeed but it’s not they just want the £200 fee & then they block you.

Iam editing this because they replied to it, they are saying they are genuine but if you are why did you delete your ad of indeed soon as I called you a scam and indeed is saying you never existed when I go to see what I’ve applied for.

I joined in feb and it was the worst mistake I have ever done. I thought because they were advertising on indeed they must be legit(how wrong I was). At first when you ring it’s all good and you are promised everything but once you have paid your £200 they want nothing to do with you. Any questions or complaints you want to raise has to be done by email as they won’t speak to you directly. I received my first lead and it only had on name, mobile, email and what the customer was looking for which was daily pet care, when speaking to the customer she said she wanted dog boarding in August now bare in mind this was Feb so not sure how that got mixed up. After I received no more leads for a while I contacted The company and they were demanding I pay the £7.50 for the lead so when I explained (by email) that the lead was no good and it must be a mistake on there side they said I needed proof. so I contacted the customer in which she said she was busy and she would ring me back. After a week or 2 no phone call so I tried to ring again and I had been blocked so I had no way of gaining the proof they needed. After a few emails back and forth between the company you come to realise they only want you for the £200. Worst mistake I have ever done joining MTM pet care.

In reply
People don’t believe their rubbish they write back. The lead didn’t have an address on so there was no way of staff to chase them up and to gain the proof the company requested. They talk absolute rubbish. As for a compensation payment I asked for my money back, don’t try make out I’m just after money because you’re very good at twisting things. Bottom line is you just want £200 for joining fee and that’s it.
Just read the 1 star reviews and they tell you everything you need to know. Same story.

Just want to say how impressed I've been with this company so far. I registered with them as a Pet Care Professional at the beginning of july and from start to finish they've just been so supportive and helpful.

The man I spoke to when applied talked me through everything step by step. I had a million questions but he was really patient. Let me take my time deciding if it was right for me then when I was ready they processed everything so quickly and without any fuss at all.

The diploma course was really simple to access but made me feel so much more comfortable with what I was doing and it's all broken down into little segments so it's easy to take on board. Then as soon as that was done they set my start date and I was away.

3 customers referred in the first week. 6 in the second already. I've already met some lovely people and even lovlier doggies.

Thank you so much MTM!!

Been with MTM for just over 2 years now and can honestly say it was one of the best decisions I ever made.
I got control of my work/life balance and most importantly get to do what I love. Working with animals every day and being part of their lives is everything I ever wanted from a job.
Things to be aware of when you start.. Take your time with the training. It gives you a lot of info and because I rushed it a bit the first time I had to go back over it a couple of times to refresh my memory. Also it took a week or so to start getting regular customers so be patient. Once the balls rolling you'll soon get busy!
If you love dogs there's nothing better!

Scam don’t fall for it me and hundreds maybe even thousands have been conned - do not apply

Booked with you for the first time in Feb for daily visits and feeding my cats.

Replied quickly to my enquiry and very helpful explaining exactly how everything works.

Decent value and no stress. Thank you.

Been using these for over a year now. Sally-Ann walks our terrier twice a week and he loves her to bits. She's always on time. Always has a smile on her face and I dont know what wed do without her! thank you so much!

This company is a huge scam. They advertise on Indeed about pet care work. You basically pay £199 to join and you get a platform where you use their web address and enquiry platform to gain clients, you also get a diploma (which is unnecessary), uniform and an email platform. They start off being very friendly and helpful. Then you get what they call a "referral" which is only them sending an email address and name and contact of a person who is just enquiring about dog walking, doesn't actually want your service. You then get an invoice of £7.50 because they sent you this referral. They claim it states it in the terms of engagement but it is not clear at all and they do not explain it when signing you on. They use their words very carefully to rope you in. Then when you question the £7.50 they become threatening and will not talk to you personally over the phone. I also never received my uniform that was included in the £199.

If you want to walk dogs you need experience and not a silly diploma. People wont want you to take care of their pets with no experience. Your better off gaining experience at shelter homes before. DONT JOIN THEM!

THEY ARE A BIG SCAM!