Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Näytä lisää
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Näytä lisää
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Yhdistynyt kuningaskunta
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
On vastannut 25 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Thought something was missing within…
Thought something was missing within the product, emailed MSS same, they sent an email back in 15 minutes, which solved the problem. Very happy
Steve was an absolute star
Steve was an absolute star. I was struggling to download MS Office on to an old Windows 7 laptop, used by an even older operator, and he VERY patiently helped me through the installation. It took up a lot of his time but I was never rushed and he made sure all the sections were working properly. He is a credit to your Company, and no, I'm not a relative!! Thank you very much, Steve.
Excellent service fixed the problem…
Excellent service fixed the problem remotely -Massive thank you
I really appreciated the help from Steve
I really appreciated the help from Steve today.
He resolved the issues I have with the installation of my Office 2016.
Top Customer service
Thanks a lot
Microsoft Project
The sales team downloaded the programme to my computer as I was experiencing problems downloading it myself. This was quick, efficient and without any problems.
New laptop and Office…
At first I had been told my new laptop was due on Saturday. So I ordered Office, then received an email from HP saying there were long delays due to the post office strike. I informed Microsoft as I only had 7 days to use the key. I was told not to worry they would take the key back and to let them know when I received my laptop. I did this but had problems. When I explained I was 75 with no grandchildren to work through the problem. They immediately arranged a time for remote instillation. Was I grateful.
Amazing service
Amazing service. I was a bit sceptical buying software online, and I did have a few problems installing it, but when I asked for help I got a very quick reply with step by step guide and the install has now worked. Thank you
Personal Help with my Online Purchase
Very helpful response to online chat request regarding getting the correct Office Version for my Mac and more help when I installed the incorrect version. Even though online seems so remote they made it feel like a positive personal experience.
Great Experience
Great Experience, twice now.
The whole process is so simple and efficient, just follow the simple rules and all is well.
Just dont use any of the pre-installed utilities or else dam pesky windows will over install 365 AGAIN.
Thanks team
I bought four licences for microsoft…
I bought four licences for microsoft office 2021 professional and installed them. Genuine profucts and no issues at all. Highly recommend.
I had been having a lot of difficulty…
I had been having a lot of difficulty upgrading multiple softwares because of changes by Canon, Apple and Microsoft, all of which had made previous softwares and platforms no longer compatible. I am an amateur and was at my wit's end, exhausted with the stress of trying to get softwares that would work / not paying for inoperable ones and belatedly having to try to sort things out.
The guys at mssoftware were very patient, despite surely feeling that they were dealing with a complete idiot.
It is that sort of after sales (and even before sales) service that makes all the difference.
- Seriously.
Thanks, guys, for all your help.
I was a little confused but I was…
I was a little confused but I was treated with curtesy and kindness.
Great product
Office 2021 install over 365
Key arrived within 10 mins. Step by step guide very helpful. App for uninstalling old versions of office 365 an important step.
When installation completed I dropped them a note to advise how I know install complete as license expires after 7 days if not activated. Email response with 10mins giving details on how to check. Although this simple check should be in the installation steps.
The MSS service support was all I could ask for.
The MSS service support was all I could ask for. Through my mistake I ordered the product twice but Josh in service support quickly resolved this and ensured I wasn't charged twice.
Product downloaded, installed and activated totally with out problems. Thank you MSS.
Didn’t understand the instructions
I am 83, and did have a few problems with acting upon the instructions as given. I contacted the company and I was assisted by Steve who was very helpful and also very patient.
Before he signed off he made sure that everything was working to my satisfaction. Would definitely recommend MSSoftware
Success from the ashes of failure
Success from the ashes of failure! thanks totally to the technical support I was able to fix the things I was doing wrong and download the software and use it!
Sunday evening support within minutes
Sunday evening support within minutes - great service !!
Great service and very helpful
Great service and very helpful at resolving issues with software insyallation
Delivered within minutes,
Delivered within minutes,
Answered a query straight away
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