MSSoftware Arvostelua 442

Fantastic customer support.
I bought Office 2021 seven months ago and had a problem re-installing Office 2021 to a new PC after my old one died. My email to them was answered very quickly, even though it was a Saturday. The manual solution they gave fixed the issue straight away. saving me from having to buy another copy altogether great customer care and prompt service is why I have given 5 stars.

I made an error - ordering software without paying close attention to the relevant information provided (warning that it would only work with last 3 versions of Mac OS). When I contacted via the chat and provided my email, I received an email response very quickly on a Sunday afternoon. James was incredibly helpful, knowledgeable and an excellent communicator, resolving the problem for me by finding compatible software for my Mac. He patiently waited to hear from me, to make sure the replacement software worked on my laptop (which it does). I'm very impressed with the service provided and would certainly buy from MSSoftware again. Thank you, James!

Having bought a Microsoft Office package I then had problems downloading it from the link provided. After 3 attempts I contacted MSSoftware who suggested another MS Office product. This downloaded with no problems. MSSoftware were very quick responding to my emails and were very helpful.

Support staff resolved my issue completely, no fuss, no hassle all for no charge. Would happily recommend them to anyone.

Excellent, reliable service with great customer support.

I was really impressed with the quick reply and simple guidance given to me to support me!

Wanted to swap recently purchased software to a new machine. Advice helped me to do this easily. Many thanks.

What made my experience great you ask?
> Emails answered in less than 30 minutes
> Incredibly helpful support staff (Josh in particular)
> Superb, highly detailed installation instructions
> Great pricing (MS Office 2021 Pro Plus)

Quick response to non-activation issue. Turned out to be complex but kept getting quick responses over several hours into evening until it was resolved. Turned out not their fault but to do with complexities of Microsoft online accounts.

Absolutely first class service, I am a IT virgin, it wasn't working for me, 1 email from them and it's sorted.
I expected the usual 7 day response time but within the hour I had my response/help.
Thank you all

Sales staff made an enquiry about a non-listed product and it was made available to download in a couple of days. Excellent.

The instruction gives a URL to a .img file to create a virtual disc drive to download the software - a complicated process we had never encountered before. Worryingly the key provided did not work on Microsoft website. We will avoid this supplier.
So we bought from Amazon, at a higher cost (still discounted), and everything worked fine.

Great Product, easy to install, worked first time

Downloading software and got it installed etc all fine, then had a problem with my product key, which resulted in strange error messages. Used online chat, and got an email in response. James was brilliant, kept at it till he solved my problem. Was gentle when explaining things to me that I should/could have known, too. Really pleased. Product (MS Project) working beautifully.

fast response and smooth installation! 2019 Office for Mac
very happy with the purchase

Just bought MS Office from these guys for my Apple Mac and had a few issues, due to bad information from Microsoft.
The support I received from these guys was fantastic. Helpful, supportive and they went the extra mile to resolve the issues. I will definitely use them again and recommend them to family and friends

Quick responses to the queries I raised

Helpful customer service and prompt replies, couldn't ask for more.

The helpful and patient support received to access my new software