Great experience after not feeling motivated on credit repairs due to the first quote I received from another company. She talked to me about everything and answered all my questions, I did not feel r... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I am thankful to have found this company. I always believe that the way a customer or member is treated matters a lot with how service is provided. I have felt very welcomed and understood here. I hav... Näytä lisää
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I’d like to give Sloan a 5-star rating based on her knowledge and professionalism. This is the second time I’ve spoken with her, and both experiences have been excellent. She consistently provides top... Näytä lisää
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My experience with Credit Solutions , is when I started their service , they were really helpful , understanding and legit , I'm really so great full with Martin Hernandez, who brought me to the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
Who we are
Yrityksen kirjoittama
- Credit counseling service in Dallas, Texas
- MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report, which results in an increase in your credit scores. MSI Credit Solutions is determined to make a positive difference in the lives of our clients by helping them improve their credit scores and by providing them with the knowledge to make better financial decisions.
100% Money Back Guarantee
Our Guarantee
MSI guarantees a 100% refund of the initial investment if the client meets all obligations
under their signed agreement, and the client has less than 3 total deletions across any bureau
(Transunion, Experian, Equifax), MSI will refund the client the initial service fees previously paid.
Yhteystiedot
12750 Merit Drive Suite 400, 75251, Dallas, Yhdysvallat
- 866-217-9841
- info@msicredit.com
- msicredit.com
FREE Consultations!
4,8
Erinomainen
798 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You have an expertise when it comes to…
You have an expertise when it comes to talking to people I could not do what you do. I am so grateful to you.Thank you
12. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Ms. Nieman,
Thank you so much for your kind words! MSI Credit Solutions is always here to help, and it’s our pleasure to support you in any way we can. Your trust means a lot to us. If you ever need assistance or have any questions, don’t hesitate to reach out to our Client Services team at 214-888-4990. We’re always here for you!
Customer service feedback
**Update to MSI complaint.** I was grateful I was given the opportunity to write my experience and to allow others to know of the significance of my situation. I was particularly impressed that someone at MSI acted on my suggestion, which was to call me if they wanted to understand my point of view. I had a wonderful conversation with Vanica from MSI; she addressed my question but gave me constructive information that I could work with and continue my research for me to make a decision I'm comfortable with. She also addressed what happened with her associate, heard the recorded interaction, and understood what he did wrong. Hopefully the person gets more training, and hopefully current/future customers don't have to deal with something like that. But I was very impressed how they took action and tried to fix the problem. Thank you Vanica and thank you MSI. I appreciate MSI's commitment to customer satisfaction and look forward to continuing to do business with you.
5. marraskuuta 2024
Vastaus yritykseltä MSI Credit Solutions
Thank you so much for your updated feedback, Ismael! We’re pleased to hear that Vanica was able to assist you and provide valuable insights for your decision-making. At MSI, we take great pride in our commitment to customer satisfaction, and your feedback reinforces the importance of addressing concerns and continuously improving our service. We also appreciate your understanding regarding the situation and your recognition of the actions we’ve taken.
If you have any further questions or need additional assistance, please don't hesitate to reach out. You can contact us directly at 214-888-4990 during our business hours, and we’ll be happy to assist you. We look forward to continuing to do business with you and ensuring your experience with MSI remains a positive one!
Thank you again for your trust in MSI!
Is not what I expected they don’t do…
Is not what I expected they don’t do anything about it other then charge you
25. lokakuuta 2024
Vastaus yritykseltä MSI Credit Solutions
Hi Estela,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience hasn’t met your expectations. We understand your frustration, and we want to assure you that we are committed to providing the support and value you deserve.
According to your file, it appears that your credit consultant and our team have made several attempts to reach you in order to better understand your concerns and help resolve any issues. Unfortunately, we’ve been unable to connect. Please give us a call at 214-888-4990 at your earliest convenience, or feel free to reach out via email. We’ll make it a priority to address your concerns and work toward a resolution.
In the meantime, we’re pleased to inform you that your credit scores have increased over 100 points across all three bureaus. We hope this positive progress provides some reassurance as we continue to work together.
We appreciate your feedback and look forward to speaking with you soon to ensure we can resolve any issues and further improve your experience.
Super helpful
They were all fantastic to work with. Great customer service, super helpful, and very knowledgeable.highly recommend if you need any credit help.
20. syyskuuta 2024
Vastaus yritykseltä MSI Credit Solutions
Thank you for taking the time to leave us a review! We are so glad that you had a positive experience with MSI Credit Solutions. Our team works hard to provide excellent service. We truly appreciate your feedback. Thank you for choosing MSI Credit Solutions!
Sandra at MSI was very knowledgeable
Sandra at MSI was very knowledgeable, polite, and patient!! Thank you for helping my family get back on track with our credit!!
23. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for your positive feedback! We are delighted to hear that Sandra at MSI Credit Solutions provided you with knowledgeable, polite, and patient service. It’s our goal to help families get back on track with their credit. If you need any further assistance, please feel free to reach out. We’re here to support you.
Did not work
Did not work , threw my money away to them and attempt to login to my account and now I am blocked. Paid more than $1000 plus the 98 month scammers THE NAME IS NOEMI not Naomi look again on your records or ask your worker Gilberto he will know exactly who I am.
29. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Dear Noemi,
We’re truly sorry to hear about your concerns regarding our service. It’s troubling to learn that you believe there may be an issue with your account and financial matters. We take such concerns very seriously, as maintaining the trust and satisfaction of our clients is extremely important to us.
We have located your account in our system but have been unable to reach you via phone or voicemail. To assist us in resolving this matter efficiently, please provide any additional details you may have or contact us directly at 214-888-4990.
Our team is dedicated to addressing your concerns and resolving any issues as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving this issue promptly.
They were a ripoff
They were a ripoff. Nothing changed except my bank account paying them for no results
25. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Dear Rich,
We are genuinely sorry to hear about your concerns regarding our company. It is deeply troubling to hear that you believe we have scammed you and taken your money. We take such allegations very seriously, as our primary goal is to maintain the trust and satisfaction of our clients.
However, we cannot locate any records indicating that you are our client. Without your full name, we cannot verify your account or investigate the matter further. We assure you that we have no records of any clients with your first name alone reaching out to us with similar concerns.
We are committed to resolving any issues you may have experienced. Please provide us with your full name and contact information or reach out to us directly at 214-888-4990 during our business hours. We will prioritize your case and work diligently to address your concerns.
Thank you for bringing this to our attention, and we hope to resolve this matter promptly.
Paid from costs of $2000 for my husband…
Paid $2000 for my husband and I and not one account was resolved. Big waste of money. Do not recommend. Lost out on my hard earned money. Tried to reach out to my credit specialist and received no feed back.
I’m sorry but I don’t feel the need to give out more of my personal information to have you “verify” my bad review. Unless you’re going to give me a refund then I won’t waste my time on trying to reach out to Jose Zarate and Gabby Galarza. Thank you.
19. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for your feedback. We're truly sorry to hear that your experience with our credit specialist service fell short of your expectations, especially considering the significant investment you made. We have not been able to find you in our system in order to contact you to resolve this problem. We'd like to investigate this further and see how we can help. We can assure you we'll take appropriate action to address the lack of communication. Please note that we are an inbound center, and do not make outbound calls. Please reach out to us directly at 214-888-4990 or clientservices@msicredit.com so we can discuss this further and find a solution.
Sincerely, MSI Credit Solutions
Jaron from MSI is very knowledgeable and very helpful…
Jaron is such an awesome and amazing rep from MSI. He communicates and throughly explains everything to me until I fully understand what I asked. He is so knowledgeable about credit. MSI is a company that is worth it for your long term goals like removing collections, removing old bills you then already paid in full, just everything so you purchased a house or car, Etc. Jaron is making my year. My family and I think you!!
13. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
We're delighted to hear about your positive experience with Jaron at MSI Credit Solutions. It's fantastic that we have been instrumental in helping you understand the intricacies of credit and have effectively communicated the necessary information. Thank you for entrusting MSI with your credit improvement, and on behalf of the entire team, we sincerely thank you and your family.
No results
They will tell you they’re working on your account for months until they bleed you they didn’t do nothing on my account and I still paid for nothing I wouldn’t do it again.
1. joulukuuta 2022
Vastaus yritykseltä MSI Credit Solutions
Jose, we're sorry to hear that you did not see the results you were hoping for during your time with MSI Credit Solutions. While we understand your frustration, it's important to note that credit repair is a complex process and results are not guaranteed. We work diligently to help our clients improve their credit scores but cannot guarantee a specific outcome. We apologize if you felt misled or did not receive the level of service you expected. Our team takes every client's feedback seriously and we're constantly working to improve our processes and services. We would appreciate the opportunity to discuss your experience in more detail and see if we can do anything to address your concerns. Please contact us at 214-888-4990. Thank you for choosing MSI Credit Solutions, and we wish you all the best in your credit journey. Best regards, MSI Credit Solutions Team.
George Hicks is absolutely amazing
George Hicks is absolutely amazing! He is professional and answered all my questions and addressed all my needs. He is extremely helpful and pleasant to talk with. He is a person of his word and followed through with everything he said he would do. I felt like I was valued as a customer. Thank you George for being a blessing to me in starting the beginning process of owning a home by fixing my credit! God bless you...keep up the exceptional work. You are a man of integrity!
5. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for taking the time to share your positive experience with George Hicks at MSI Credit Solutions. We are thrilled to hear that he was professional, helpful, and pleasant to talk with and that he addressed all of your questions and needs. We're proud to have team members like George who are committed to providing exceptional customer service and delivering on their promises, and we look forward to continuing to assist you on your credit journey. Thank you for choosing MSI Credit Solutions, and we wish you all the best!
Blake Woods is thee best! MSI Rocks!
If you are thinking of using MSI credit repair.... DO IT!!!! Believe it or not I found and started following Blake Wood on TikTok. I watched a ton of his informative videos and then made the decision to comment asking for more info. He immediately messaged me, we set up a time to chat and he really impressed me. Blake was very knowledgeable, open to answering any questions, very down to earth, easy going, easy to get in touch with, explained the whole process step by step and gave me all the tools to get my credit back in good standing. It took only maybe 4 months of him working on my account before I received a call with fantastic news!!! He called me and told me my credit was completely cleared. Not a single drop of debt!!!!! He was able to fight on my behalf to clear it all!!!! Blake Wood recommend what to do now to build my credit score back up again, which to me is going above and beyond. He then told me they will no longer be charging me monthly bc that have done all they can do. I didn't have to track him down or make a bunch of calls for MSI to stop the auto pay. HE called ME!! As a busy, full time working, single parent he made choosing MSI one of the best choices I've made to better my life for my son and I. Don't hesitate to pick up your phone and make a single call that will help better YOUR life!!
22. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for sharing your amazing experience with Blake Wood and MSI Credit Solutions! We are thrilled to hear that Blake was able to provide you with excellent customer service and that you were able to see such fantastic results in just four months. Our team takes pride in providing a personalized approach to credit repair and working diligently to help our clients achieve their financial goals. We appreciate your trust in our services and we're glad that Blake was able to provide you with the tools to build your credit score back up. Thank you for choosing MSI Credit Solutions!
Thank you Blake for all your dedication…
Thank you Blake for all your dedication and hard work you put into fixing what I once thought could never be fixed. Not only was he detailed and honest throughout the process, his words of encouragement and positivity instilled trust that is much needed in a lengthy process!
10. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for taking the time to share your positive experience with Blake and MSI Credit Solutions. We're thrilled to hear that Blake's dedication and hard work helped you achieve your credit goals. Our team is committed to providing exceptional service and support to each and every client, and we're glad to hear that Blake's attention to detail and honesty made a difference in your experience. We believe that a positive attitude and encouragement can go a long way in the credit repair process, and we're glad to hear that Blake was able to instill trust and confidence throughout your journey. Thank you for choosing MSI Credit Solutions, and we look forward to continuing to work with you to achieve your financial goals.
What made my experience great
What made my experience great, well I’m going to start with , Kaleb Young has amazing customer service skills . I loved how he showed empathy and answered any questions and concerns I had . Explained the process very thorough, he didn’t sound like a robot. Just when I thought like giving up and there was no fix to this. He reassured me there’s always room for growth. He educated on ways to raise my credit score. It’s amazing what this company does and I can’t wait to see the results . I’m happy I chose to make that phone call. My husband also had his consultation today and he insisted I call because these people are great.
22. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for sharing your positive experience with Kaleb and MSI Credit Solutions! We are delighted to hear that Kaleb provided you with excellent service and was able to explain the necessary steps to increase your credit score. Our team takes pride in providing professional and timely feedback to our clients, and we are thrilled to hear that you are pleased with our services. We appreciate your business and look forward to continuing to work with you to achieve your financial goals.
So I previously worked with Jameson…
So I previously worked with Jameson Jefferson and he was amazing and helped fix my credit. Just as life has happened I need to fix my credit again and low and behold I get an email from Jameson right on time. I sent a text with my information and hoping I get to work with Jameson again!
7. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for your kind words and for taking the time to share your experience. We are glad that you had a positive experience with Jameson, and we're looking forward to working with you to help improve your credit. We appreciate your trust in us and we will do our best to ensure that you receive the best results possible.
They have a priority issue
They have a priority issue. Priority should involve taking care of their clients concerns, however, whether they provided a friendly service... they did not take care of the issues we had addressed. We paid them fully, and eventually dropped them, because we did what we had asked them to do! My spouse had a school loan, addressed it with them and told them that we wanted this to be highest priority. He went to check it out, and successfully got it removed from his report. This was after 3 months with them. That's when we canceled their service. Friendly but NOT professional. It's all an act.
9. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for taking the time to express your concerns. We understand your feelings of frustration due to the created expectations of results. Our processing team works hard to provide our clients with results but cannot guarantee a deletion on any specific account. Although we do not ensure deletions of any particular account(s), we have a service guarantee that we work hard to meet. When the guarantee is not met, and clients such as yourself complete the six-month program and abide by all client obligations, they get approved for a reimbursement of their initial investment. Please refer to sections (4) and (5) of the service agreement you signed before enrolling in our service. Feel free to review the agreement you signed (July 6, 2021) and call us back at 214.888.4990 at your earliest opportunity during our operating business hours. We look forward to speaking with you soon.
Excellent Credit Repair and Communication
Andrew and Gabby are a rockstar team that assisted me with results in just a few months! I did what they requested me to do and I received results through their guidance. I can’t thank them enough!
17. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you Faith for the encouraging review! We're so glad you had great results! Thank you again for choosing MSI Credit Solutions!
Blake Wood ,
Blake Wood ,
Thank you very much exceeding all expectations . Amazing results I’m very glad I trusted you. Thank very much on helping me. I’m excited to what the future brings
11. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you for your amazing review! We are glad that you had a positive experience with Blake. We appreciate your trust in us and we will do our best to ensure that you receive the best results possible.
Msi Credit Solutions have been Great
Msi Credit Solutions have been Great, items on my credit have been in the disputing process and a few items have been removed already. My credit score has been increased already. Communication has been good and prompt with returned phone calls. Msi has been great to assist me. Thanks Blake Wood
18. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Thank you so much for your kind words, Joshua! We are thrilled to hear that we have been able to assist you and help improve your credit score. We strive to provide the best service possible and it makes us happy when our customers are satisfied with their experience. Thank you again for choosing MSI Credit Solutions!
Luis Peña help me out we my collection
Luis Peña help me out we my collection, I am seeing results within one month! He is the best!
21. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä MSI Credit Solutions
Juan, thank you for the review. We love when our clients take the time to let us know how happy they are! We’re happy you experienced such quick results! Welcome to the MSI family!
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