Absolutely atrocious service by the…
Absolutely atrocious service by the manager of this establishment. This lady asked us to leave the premises.
I had ordered a whiskey and my wife had asked for tea, which we were told this establishment do not serve tea. “” So my wife ordered a water, as she does not drink at the moment as she is undergoing treatment for liver cancer.
I suggest an ice cream parlour on the opposite side of the lane for a tea which my wife decided to frequent as she was quite cold. “ London “ “ No Tea “
Soon after my wife arrived back with her tea we were told by a nice member of staff that we cannot bring items from another establishment into there premises “ we are seated outside on the lane way”
This was a shock as we wanted to purchase tea at this premises but were told they do not serve tea.
My wife who is struggling with a cancer diagnosis was asked to leave if she didn’t give up her tea.
I asked for a refund for what we ordered and we would leave, this all happened so quickly I had not even put my hand on the glass of which the whiskey sat in.
Along came the most rudest person I might have ever endured in my life, I found out after from the absolute gentleman at a doorman that this lady is the manager. I could not believe this rude, obnoxious, person could be in charge of any premises.
I’m not going to go into any specifics of what this lady said to me, our the manner in which she treated me, but as a business man myself I can assure you, if one of my customers were treated in the manner that this despicable person spoke to me and my wife, they would be looking for a new career.
I hope the owners of this establishment see this and are made aware of what an absolute disgraceful person that was in charge of this establishment on the night of 04/07/24
4. heinäkuuta 2024
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