Kestrelplastics A4 printer install
A4 printer installation. Fantastic customer service from MPS. Very customer focused and supportive aftercare. I would highly recommend MPS a great company to deal with.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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3,6
Keskitasoinen
13 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service & support from start to…
Great service & support from start to finish Highley recommended been with them now for 5yrs years no issues at all .
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Excellent service 👍
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Recent printer upgrade from MPS
Recently had a printer upgrade from MPS, the pricing, installation and communication was first class! Highly recommended this company.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Amazing service
Amazing service. Extremely easy to deal with and to talk to. Everything is clear and effectively communicated. Could not recommend enough.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Excellent
Excellent company who we have used for years. Would only recommend MPS for printers.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Absolutely awful customer service
Absolutely awful customer service. I am a client and I cannot get a call back. I am owed money by this company and they are doing everything to fob me off so they don’t have to refund me. I am so disappointed in the service as they owe me over £2000.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Hello,
Thank you for bringing this to our attention. We take claims regarding outstanding balances very seriously. As your Trustpilot profile does not show your full name, we cannot locate your account details to investigate this.
Please contact our leadership team directly at on 0330 088 4412 with your reference number. We want to look into this immediately and resolve any mistakes.
Good service
Really happy with the service from the team. Everyone we’ve dealt with has been really approachable, helpful and genuine, which makes such a difference when you’re dealing with printers and photocopiers!
We got a much better rate than we were being quoted by some of the bigger companies, and the service has been brilliant from start to finish. Nothing ever seems too much trouble and they’ve always been there when we’ve needed them.
Big thank you to the whole team for looking after us — we really appreciate it and would definitely recommend them to anyone looking for photocopier leasing or printer servicing.
Thanks again,
Green & Clean
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
Vastaus yritykseltä Mpsworkflow
Thank you for your review we are glad you had a positive experience.
If i could give zero stars
Dont believe all their recent reviews. Strange how all the reviews of 5* are around the same time, just after having shocking honest reviews. Nothing like asking your friends and family to leave a review.
If i could give zero stars, I would
DO NOT use this company. They are a scam, change names every few years. Customer service is horrendous. They dont log engineer jobs and leave you without a printer. Threatened me with court. Engineers have dirty fingers nails too! Dont get me started on the MD. The Finance team chase for invoice payment ok invoices that have been cancelled. Totally inept
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for your feedback.
We take all customer comments seriously; however, we have been unable to identify you or any account details that match this review in our records.
We are concerned by the allegations made in this review, including the references to our company, our team, and communication with our Managing Director. We have no record of the matters described based on the information provided and would appreciate the opportunity to investigate this properly.
If this review relates to an interaction with our company, please contact us directly with your name, company details, and relevant information so we can look into the matter further.
UPDAE 14/08/2026
We take all feedback seriously, and we assure you that all our positive reviews come from genuine, satisfied customers. We have repeatedly asked you to provide your information or booking details so we can identify you in our system and resolve your issues, but you seem unwilling to do so. If you are a real customer who had a poor experience, please contact us directly so we can actually help make things right
Based solely on how they handle monthly…
Based solely on how they handle monthly charges and estimating how much you use, terrible service.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
We're sorry to hear that you're unhappy with your experience. Our records show that estimated charges were applied because meter readings were not submitted, despite requests for these to be provided. When readings are unavailable, estimates are used in line with the terms of the agreement until actual readings are received.
However, we believe a member of our team has since spoken with you directly, reviewed your account, and rectified the issue. A refund was also processed to address the over-estimated charges.
We appreciate your feedback and are always happy to review any concerns to ensure accounts are accurate and resolved as quickly as possible.
Would not recommend this company
Our printer went down on the 16th April, engineer came out next day, he informed us that he asked the office to order a new part when he came out in March for the same issue. I emailed the office to make sure the part was ordered to be told the engineer had not asked for a new part!! they ordered the part on the 17th April and it's still not here!! I kept calling to be told the sevice manager only knows the ETA on the part, but he is out of the office, they will get him to call me straight away (still waiting). Update, Fuser never turned up, after calling approx 10 more times I was informed that the reason I never recieved the fuser was because I was out of contract, when I asked why no one had informed me over the last two months as my contract ran out in February, I was told, well I'm telling you now. The latest email I have recieved from the company about my review is about to be passed on to their legal team apparently.( email dated 11th May 26)
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
Thank you for taking the time to share your feedback. We're sorry that you've been left feeling disappointed by your experience.
Having reviewed your account, we can confirm that your service contract expired in February. Unfortunately, this meant we were unable to supply and fit parts under the terms of a service agreement once the contract had ended. We appreciate that this should have been communicated more clearly, and we apologise for any confusion or frustration this caused.
Regarding your comments about communication, we recognise that you expected clearer updates and we're sorry that your experience did not meet those expectations.
With regard to your reference to legal correspondence, any communication sent was intended to address concerns relating to the review and should not detract from our willingness to resolve genuine issues professionally. If you would still like to discuss your experience, we remain happy to do so directly.
Don't lease your printer from MPS
Don't lease your printer from MPS
We foolishy entered into a new lease for a printer replacement with MPS after last time discovering they hadn't settled our old printer after they had taken it away, it took many months of with holding payments to eventually get them to settle. They blamed the finance company and assured us this would not happen again if we entered into another agreement with them
I am still fighting with them to settle the next printer they replaced, this time they have been extremely uncooperative. I have had to chase and chase and sent round in circles. I have contacted the finance company myself and asked for a settlement figure and invoiced them for it, and they haven't paid it back. Their customer service is the worst I have ever come across and I know they are doing this will full knowledge that they are acting in a very unethical way. I want to warn anyone considering leasing a printer of them. Find a more reputable company
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mpsworkflow
After reviewing our records, we're unable to identify you as one of our customers based on the information provided. We take all feedback seriously, so if you believe this review relates to a genuine interaction with us, please contact us directly with your name, company details, or account information so we can investigate further.
We're committed to providing a high level of service and would welcome the opportunity to understand and address any genuine concerns.
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