Mower Arvostelua 74

Great service and a great product. Highly recommend them

La máquina que compré me llegó con una pieza rota.
Cuando les dije que me enviaran una nueva y en perfecto estado o me devolvieran el dinero, no contestaron. Pasaron de mi por completo. Servicio de atención al cliente nefasto, nulo. Ante los emails de reclamación silencio absoluto. El perfecto ejemplo de lo que no debe ser una web de ventas online.

Terrible company - paid for mower online and they didn’t contact me. When I contacted them they said it wasn’t in stock. Don’t answer phones don’t operate proper business hours to issue refund.
There were no missed calls from this company on my phone. Poor attempt at contact, email could have been issued straight away since this is an online order. Rang at 9:06am and was told they couldn’t issue my refund as they were busy opening up and they would call back which they didnt. I rang again at 9:36am. So I think it’s incredibly fair to say this company has an issue with communication

Edit: there’s no missed calls from them at all, so given that the calls didn’t go through on my phone an email should have been issued. This is a standard point of contact for an online sale.

I was very impressed in my dealings with your company. Mower was delivered ahead of time and detailed instructions and a demonstration were great. On my experience so far I would have no hesitation recommending you to potential clients.

Recently bought a ride on lawnmower from ISE.Bought it online thursday night,had it in my drive monday morning oiled up and fueled up ready to go.Delivery guy gave me full instructions how to use it and thanked me for my business and said if I had any issues to call them for any help needed.Great service.Highly recommended.

I ordered a Wolf Garden Telescopic Lopper. I got a phone call from the company to say that the unit I ordered was out of stock and I was offered a free upgrade to the next model. It was delivered on time at no extra cost. Great service from Mower.ie and much appreciated.

Very good service and happy with product

Great customer service and delivery.
Mower arrived ready for cutting. Would recommend.

Amazing service. Item I ordered had a 2 month waiting list in 3 places I tried before finding mower.ie. They had my order shipped to me straight from supplier and it was delivered within the week. Highly recommend, would deal with again in the morning. Many thanks, Edel. 😊

Excellent service provided by ISE, bought a new Honda mower last month and was delivered to my front door assembled with a full tank of petrol. Il be a returning customer for sure!

Very competitive price and extremely fast delivery. Highly recommended and will definitely use again.

I purchased a harness for my headgear trimmer, delivered next day fully assembled and works perfectly,
Thanks and will definitely do business again,
Gabriel

Bought a victor petral power washer from ise and verry happy I'll be a returing customer
Sales staff and delivery staff are 100% good customer service are fantastic

I spent almost €600 on a sprayer that never worked. I have emailed 3 times without a reply. I’ve called numerous times and they rarely answer the phone. When they do answer, I was promised a call back which I never received. I was told that someone would call to repair the faulty spray but this never happened.
Do not buy anything from this company, they have no after sales service.

Update...
Appreciate that I have now been contacted and dealt with in a professional manner.
Seems like it's a supplier issue more than the company .

Ordered an Apache walk behind tractor with rotavator, sickle bar and snow blade.
Very quick delivery with three of the four items ....6 months later I'm still waiting on an item other have in stock online.
Main issue is severe lack of communication I've rang 3 or 4 times and the answer is we'll check on that and get back to you.

I ordered a Stihl lawnmower, it was delivered to my door set up with oil and petrol . Absolutely brilliant service ! Gary was very helpful and friendly. I will definitely be buying from this company again . Highly recommend them .

Ordered a trampoline from mower.ie on a weekend and it was delivered on Tuesday morning.
Great service with good communication.

Issues with the item I bought were resolved (albeit a bit late) but with an outcome that was more than satisfactory. It's good to see a company care about customer service and make an extra effort to resolve issues when something has gone wrong.

Easy to navigate website, very responsive to email inquiry, shipment arrived a few days later.