We have used Moving Internet several times now, and each time the service has been seamless and fast. The device is always received on time, even when ordering last minute. Sending back the equipment... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The unit arrived before the date it was due to start. It worked perfectly, enabling me to still work from home until my permanent internet was installed. I will highly recommend to anyone needing te... Näytä lisää
At the moment we've had 3 days of intermittent, slow Internet which has highly disrupted our work calls. I'm waiting to see if we get help, and this is just a glitch. Because we'd heard good things. A... Näytä lisää
Yritys on vastannut
I needed to use this in an emergency after my Virgin Media broadband went down with an estimated fix date of 10 days. Ordered at 9pm on a Tuesday to arrive on the Thursday; arrived 11.00am on the Thu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.
Yhteystiedot
20-22 Wenlock road, n1 7GU, London, Yhdistynyt kuningaskunta
- info@movinginternet.co.uk
- movinginternet.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely brilliant service and used…
Absolutely brilliant service and used while our normal fibre was connected. Great signal and used for working from home. Would definitely use again.
I was honestly really skeptical as i…
I was honestly really skeptical as i never new this was such a thing I can't get a contract and just needed internet until ours was set up and having 5 children I may have ended up crucified with no Internet for a month
The box arrived the next day and managed to run all the xbox and PlayStations and I Evan managed to set up a sky stream box it did lag a bit but as to be expected then easy to return and refunded within a couple of days honestly couldn't have managed without 😀
Dreadful company Awful customer service…
Dreadful company Awful customer service Expensive and a very patchy service Would definitely not recommend

Vastaus yritykseltä Moving internet
This company will charge you late fees…
This company will charge you late fees even if you rush the post out, any excuse to charge extra.
Dorothy was very rude on emails.
DO NOT USE THEM.

Vastaus yritykseltä Moving internet
Efficient, plug and play.
An excellent service to bridge gaps.
Fantastic
Fantastic. Arrived when they said it would. Literally plug in and it's ready to go. Worked in a house with thick concrete walls and was way more powerful and reliable than I thought it would be. Streaming media on multiple devices opposite sides of the house consistently. V impressed.
Purchased 11 days of internet whilst…
Purchased 11 days of internet whilst waiting for our proper one to be installed. Day one of hire and I had 0.27Mbps. I emailed the address provided and asked for help. I had a response requesting to complete 3 speed tests.. which I did. It’s been more than 24hrs and I have not had a response. I would expect a 24/7 helpline if I’m being charged £70 for 11 days ‘internet’. I work from home, so pray for me that it starts working. It’s been 2 days now and it’s not. I hope to get a refund.
update:
Someone named Dorothy contacted me early today to explain the team did not work weekends. I was offered a new device and a refund for the days I did not have internet. I was told today by our internet provider that they could attend on Wednesday to instal our internet, therefore I declined the offer to resend a new device. Dorothy explained I would only be charged for 3 days usage. The customer service has been faultless (although it would be good to have a 24/7 helpdesk) however I cannot give more stars as the internet is consistently weak.
Disappointing
First of all there was no option for them to leave the router in a safe space and as I was out I missed delivery two days in a row (which I had paid for). Package arrived damaged, and the router is plugged into an adapter. You are then supposed to post it back the day your hire ends which makes little sense since you've paid for that day.
The router itself worked perfectly fine, but given all the above and how expensive it is, I would not use it again.
Edit after reply from MI: I think you need to incorporate ways in which customers can get the device without waiting in their homes all day, I did eventually have it sent to a local post office to collect when I could, and I am saying this should be an option from the start.
I also think you need to rethink your end of hire dates and your expectations for when the device is returned. Nobody wants to pay for a day of service that they won't actually get because you expect the device back the day of the end of the hire period. Have a system where the device connectivity is turned off at the end of hire (unless extended) and then a date where the device must be returned.

Vastaus yritykseltä Moving internet
Very poor connectivity so purchased…
Very poor connectivity so purchased another solution from a competitor.
Perhaps should test postcode area before sending kit.
Very unhelpful reply from customer services. So complete waste of money for us. Might work elsewhere. Surrey based.

Vastaus yritykseltä Moving internet
Great experience and perfect for short term internet while internet switched.
Very easy to use get on the way with. Delivery was fast. There was technical issues as I switched my broadband which ment I would have had no internet for two weeks. Moving internet was perfect for using so I could still work from home and our little one still had use of the internet. Thank you so much.
Excellent service
Excellent delivery, item worked straight out of the box. All worked as expected. Deposit refund on time as promised. All excellent.
Simple process and excellent…
Simple process and excellent communication throughout - very easy to arrange and set up
Never knew this service existed
Never knew this service existed.
Simple straightforward and no problems at all. Nice one 👌
Great experience and easy
Really expedient service and well organised process. We received our temporary WiFi kit the next working day after ordering and it worked within seconds - just plugged it in and connected using the provided password
Easy to return and sure enough when I sent it back via their pre paid label it was received back 1 working day later and my deposit was promptly refunded . Definitely recommend
What a lifesaver
What a lifesaver! We moved into our house and after giving the internet provider over a months notice we didn’t have internet ready. This was a catastrophe for me and my partner who work from home.
Did a quick search found Moving Internet. Router arrived the next day, speed and quality was was very good. The return process and refund was also very efficient.
Thanks for saving the day Moving Internet!
Great service
Great service, ordered last minute so did not arrive next day, but the following day, so was informed the hire would commence from receipt a day later. Easy to install. Reminder that hire was coming to an end, and notification when deposit refunded.
Great reliable service for when your in…
Great reliable service for when your in need of a temporary internet, it really helped us after moving into a new house as we were waiting for our broadband provider to install a new line.
Ideal temporary solution
Ideal temporary solution while we waited on WiFi being installed. Solid connection allowing me to work from home.
Good service and worked well for an…
Good service and worked well for an unforeseen circumstance.
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