This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... Näytä lisää
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... Näytä lisää
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Yhteystiedot
62 Wantage Road, OX11 0BY, DIDCOT, Yhdistynyt kuningaskunta
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
3,9
Hyvä
101 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Gform Moab gloves
Very pleased with my purchase from mountain mania , I’ve been after a pair of these gloves for a while now and they delivered
Thanks a lot ,
29. elokuuta 2022
Good products
29. elokuuta 2022
Good
One of the few places with the item in stock, and still a good price. Speedy despatch and delivery, tracking would have been nice but no worries.
22. elokuuta 2022
excellent
Ordered item two weeks ago failed to come phoned them, was posted on time but failed to be delivered even though tracked as lost by Royal Mail, replacement sent out straight away and received ok
Thank you Abbey
4. elokuuta 2022
Placed our order
Placed our order, despatched quickly and received when we expected it. Some companies advertise parts ex-stock and take your money and don’t supply but Mountainmania actually supplied. Will definitely use again.
29. huhtikuuta 2022
All good for me
the only place that had the forks I needed , and the service was excellent , fast delivery etc
26. huhtikuuta 2022
Super fast delivery and goods in store…
Super fast delivery and goods in store as advertised. very happy with the speedy service
21. huhtikuuta 2022
Perfect, thanks
Great online shopping experience. I received my bike parts very quickly. They're in perfect condition, packaged well and great price. Thanks
18. huhtikuuta 2022
Good quality product supplied quickly…
Good quality product supplied quickly and efficiently.
28. maaliskuuta 2022
Item not as described and slow shipping
Ordered on Sunday and they took my payment on Sunday. No shipping info Monday, nothing still on Tuesday so I phoned and was told ‘oh yes, your order is shipping today, so you should have it around Thursday’. Then I get a phone call on Thursday ‘we’re just packing your order and noticed that the web site didn’t have the correct information: the item is ex-demo and has some chips and that’s also why it’s in the sale, so there’s no further discount either’. So they didn’t ship until I chased, then still didn’t ship when they said they would and then told me the item was damaged and it arrived more than a week after I ordered it.
I can see these guys get a lot of good reviews and I don’t usually like to leave bad reviews, but I keep getting an email asking for a review, so here is an honest one.
18. maaliskuuta 2022
Vastaus yritykseltä Mountainmania
Hi Iain,
We're sorry you haven't had a satisfactory experience. There was an error in the listing which didn't mention the small marks to the top of the bar, however that was the reason for the 25% discount. This is why we chose on this occasion to give you a call and email some additional images over so you could confirm you were happy with them.
I can see from our records that your order was placed on Sunday the 6th, dispatched on Friday the 11th and delivered on Monday the 14th. Our website states 7-10 day shipping, so this does fall well within our usual shipping times.
If you have any other issues please don’t hesitate to get in touch and we will do what we can to help, obviously we don’t want any of our customers left unhappy.
Regards,
Mountain Mania Cycles
I got what I ordered and delivery was…
I got what I ordered and delivery was quicker than expected. Thanks.
17. maaliskuuta 2022
Staff did everything they could to…
Staff did everything they could to assist in my purchase and check part compatibility. very helpful service with great communication. calling my back when they said they would.
3. maaliskuuta 2022
Fast and efficient delivery
Fast and efficient delivery of Shimano m7100 rear derailleur. Good stock. Would use again. Thanks
1. maaliskuuta 2022
Forks were excellent price
Forks were excellent price. Good customer information and quick delivery. Service was very good and an excellent product. Thank you very much.
21. helmikuuta 2022
Great Bike Shop
The guys are super friendly, knowledgeable and nothing is too much trouble. Fast delivery. Also made a trip to visit the shop in person and once again the staff were extremely helpful. Great shop with some great products, awesome service. Will visit again soon. Thanks guys
19. helmikuuta 2022
Great Customer Service
Great Customer Service. I’ve purchased bike part in the afternoon and next day in the morning I had it at my doorstep. Competitive prices, express delivery and a wonderful experience overall. I could not ask for more. Will definitely be back. Thank you!
15. helmikuuta 2022
Good service
12. helmikuuta 2022
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