Motortrustuk Lancaster Arvostelua 

Before you visit it may be better to talk! I checked the expected Auto trader valuation before driving from Chester to Morecambe....the car met our expectations but when we "sat down" with the salesman he checked the Auto trader valuation and on his screen it was £800 below mine, I ran mine again in front of him and it still came out £800 higher.....the salesman wouldn't budge and also told us the car only had one key and a second one would be £300 but he did offer £150 towards it but we would have to sort it out, which isn't a quick fix. We could have possibly agreed to that but the trade in gap was far too big, despite him saying our car had been "well looked after". Also the ad on Autotrader said free delivery, but didn't highlight "local" and one year warranty but doesn't mention the buyer pays for it.....ah well, a Sunday wasted, back to the search but it won't be in Morecambe.

Well it's 5 days later & I've had no reply to explain why they are advertising cars at £2K lower than the price they tell you the car actually is.
Not suprised really!
Looking at the negative reviews & responses, where they are either calling customers either liars or stupid.
I now think I had a lucky escape by not buying from them. Deal would have fell through anyway because I'd have refused to pay any admin fee.

Good service..repaired faults on the car really quick

Ben was dealing with my purchase of the car he was very good helped out in everything and was very good in communicating with me

Perfect service from paul and amy very professional and service was 5 star would recommend

We had a great experience in buying our car.
Came to have a look and the staff were amazing, very helpful. They did everything we asked for us. When we came to pick the car up everything was perfect MOT, valet. Would definitely recommend anyone coming through to have a look.
Very happy customer. 😁

Good customer service

Good experience made easy

Hi bought a car from motor trust lancaster the process was very easy indeed with a super salesman called NATHAN a pleasure and a gentleman kept me up to date with process and an easy handover no pressure what so ever very accommodating and explained everything on point .Highly recommend this salesman top draw mate keep up the good work 👏

Saw a couple of cars on the website. Came to view them and was dealt with by Paul, he was very friendly and helpful throughout the whole experience and when we made our purchase he kept us updated throughout the whole time.

Quick good service and good communication from Paul

Great service, dealt with Paul, very personal and fluent, would recommend.

I had a brilliant experience with MotorTrust, especially Chad. From start to finish, the service was excellent. Chad was friendly, professional, and kept me updated throughout the whole process. He made everything straightforward and was always happy to answer any questions I had. I’m really pleased with the service I received and would happily recommend MotorTrust to anyone looking for a hassle-free car buying experience. Thanks again, Chad!

Ben was really helpful, not pushy and throughout honest. Pleasant sales experience

Ben took me through the process, explained everything with ease, felt very comfortable! Definitely recommend

I have just got a car and what a easy time from start to finish and very professional thankyou ben 👏

Ben was great 👍

Bought a Jaguar F pace from here. From the moment we walked in “Chad” who has dealt with us the entire time was absolutely on the ball. The sale felt relaxed and easy and not pushy. He had the car Valented to like new and kept us updated by message the entire time. A very professional and friendly sales men.

Thanks Chad!

Connor was amazingly helpful. Very informative and polite, a smooth transaction from start to finish. Highly recommend

The customer service that Connor had was 10/10, made the experience easy start from finish and couldn’t have been nicer. Very professional and no issues at all. Would