The best experience with MotorLet. So so helpful and such fast replies, super friendly staff and always there to help you and give you updates. Would not of wanted to go with anyone else. Thank you gu... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Steven at Motorlet was amazing. Finance was quickly and painlessly sorted and (several!) changes I asked for were implemented so efficiently. Super prices, patience and knowledge dealing with enquires... Näytä lisää
Yritys on vastannut
It’s the first time we’ve used Motorlet and were extremely impressed with the professional approach from the word go. We felt very supported by Wendy and the team, right from choosing the vehicle to b... Näytä lisää
Yritys on vastannut
Wendy John and the team at Motorlet were great. The application process was easy and they couldn’t have been more helpful when I changed car mid-order. They kept me fully updated on developments, b... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.
Yhteystiedot
Upton House, SG8 5AY, Royston, Yhdistynyt kuningaskunta
- 03332026668
- customerservices@motorlet.co.uk
- motorlet.co.uk
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Michael, we are so pleased you had excellent service from start to finish. We look forward to arranging your next lease, kind regards Wendy
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Abid, we are so pleased you had great service and support. We look forward to arranging your next lease, kind regards Wendy
Dealing with Sian was easy and a…
Dealing with Sian was easy and a pleasure to deal with and helped me to get the deal I was looking for.
She is a credit to your company
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Grant, we are so pleased Sian was a pleasure to deal with and she helped you get the deal you were looking for. We will keep you updated on your order, kind regards Wendy
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Paul, we are so pleased you had excellent service and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy
10/10 service would definitely use…
10/10 service would definitely use again did everything they promised
9. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Danny, we are so pleased it was a 10/10 service and you would use us again. We look forward to arranging your next lease, kind regards Wendy
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Victor, we are so pleased you had excellent customer service and was one of the best you have seen. We look forward to arranging your next lease, kind regard Wendy
Great Service step by step all the way…
Great Service step by step all the way from start to finish
3. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Vin, we are so pleased you had great service from start to finish. We look forward to arranging your next lease, kind regards Wendy
Leasing made easy…
Great from start to finish from order to delivery
Wendy was great
10. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Denim, we are so pleased everything was great from start to finish and thank you for your comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy
Great responsive customer care
Great responsive customer care - would highly recommend , all team members were great to deal with.
4. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Stuart, we are so pleased you would highly recommend us and we were all great to deal with. We look forward to arranging your next lease, kind regards Wendy
Sian O ****** Yes 6 stars!
Sian O ****** Gave 6 stars as this is 100% what Sian deserves, exceptional customer service. Amazing communication, clean and precise and the process of ordering my new car was not only easy but very enjoyable ?? A credit to Motorlet
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Steve and for your great comments about Sian. We are so pleased Sian gave exceptional customer service and it was easy and enjoyable. We will keep you updated on your order, kind regards Wendy
Simple professional process from start…
Simple professional process from start to finish..,,
2. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Ashley and Samantha, we are so pleased it was a simple, professional process from start to finish. We look forward to arranging your next lease, kind regards Wendy
Just taken delivery of my 3rd car with …
Just taken delivery of my 3rd car with Motorlet. Excellent customer service
1. joulukuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Jim, we are so pleased you had excellent customer service and this is your 3rd lease with us. We look forward to arranging lease number 4, kind regards Wendy
5* for my car lease
Absolutely 5* service for my car lease! Huge shout-out to Wendy J and Alex S for their friendly approach and super quick, efficient email responses. Made the whole process smooth and easy
28. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Wai, we are so pleased Alex and myself made the whole process smooth and easy and we had a friendly approach. We look forward to arranging your next lease, kind regards Wendy
Change in customer service after making payment
My initial correspondence with Sian was very positive with her being extremely helpful and even informed me when a better deal had become available compared to my original enquiry. However, since paying the broker fee, the experience has gone downhill. Having arranged for delivery of the vehicle for 15/12/2025, I was informed 24 hours beforehand that the delivery would no longer happen but it was too short notice to cancel my current vehicle being picked up. This left me without a vehicle until a temporary replacement was arranged 4 days later. It’s now 02/01/2026 and I have only been provided with sporadic updates about the new vehicle requiring a software update and no new delivery date arranged.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motorlet Ltd
Hi Richard,
Thank you for taking the time to update your review, and for your kind comments about Sian – I did pass these onto her.
I’m really sorry for the frustration and inconvenience caused following your initial delivery date. Unfortunately, the vehicle was subject to a last-minute manufacturer software issue, which led to the delivery being cancelled at very short notice. I completely appreciate how disruptive this was, particularly with your existing vehicle already arranged for collection.
While we pushed both the dealer and Audi for a manufacturer-supplied courtesy vehicle, this wasn’t authorised in time. To minimise the impact, the dealer arranged a temporary replacement vehicle which was delivered to you a few days later.
The new vehicle has since required further work relating to the software update, and while progress over the Christmas period has been slower than any of us would have liked, we have continued to chase the dealer for updates and next steps.
I fully understand how disappointing this experience has been after such a positive start, and I’m sorry it hasn’t felt as smooth or communicative as it should. We remain in regular contact with the dealer and will continue to push for a confirmed resolution and delivery date as quickly as possible.
Thank you again for your feedback – it’s genuinely appreciated and helps us improve the service we provide.
Great service and attention to detail…
Great service and attention to detail and Wendy was a credit to Motorlet
27. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review John and for your comments about myself, it is very much appreciated. We are so pleased you had great service and we look forwad to arranging your next lease, kind regards Wendy
I totally recommend Motorlet as they…
I totally recommend Motorlet as they have a brilliant team which makes the whole journey really easy. I must say Wendy, Alex and whole team are really professional. I wish them best of luck.
26. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Imran, we are so pleased you would recommend us and we made the whole journey really easy. We look forward to arranging your next lease, kind regards Wendy
Everything went smoothly from initial…
Everything went smoothly from initial quote to delivery, all on time and as expected
20. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review James, we are so pleased everything went smoothly from the initial quote to the delivery and everything was on time. We look forward to arranging your next lease, kind regards Wendy
So far so good
So far so good! Have dealt with two ladies Sian and Alex. Very efficient, professional and very happy with the service so far! Fingers crossed the car arrives! Very pleased.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Perry, we are so pleased you have had very efficient and professional service so far from Sian and Alex.We will keep you updated on your order and the next steps, kind regards Wendy
From the initial enquiry
From the initial enquiry, quote, order and delivery the process has been seamless
No delays on promised delivery times
Information regarding reg no's and P11D values given by return when requested
A very pleasant process
Thank you
18. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Mark, we are so pleased the process was seamless and there were no delays on delivery times. It is very nice to hear it has been a pleasant process. We look forward to arranging your next lease, kind regards Wendy
Rob Johnston and Wendy John were…
Rob Johnston and Wendy John were incredibly helpful and so quick to respond to any questions I had about leasing or delivery. The service was top notch and without any issues! Really recommend Motorlet and thank you for such a quick and easy process of getting an amazing car delivered to me!
14. marraskuuta 2025
Vastaus yritykseltä Motorlet Ltd
Thank you for leaving us a great review Vishwa, we are so pleased Rob and myself were incredibly helpful and were quick to respond to any questions you had. It is so great to hear you would recommend us and we look forward to arranging your next lease, kind regards Wendy
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