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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Lovely, good quality shoes. These were well described on the website and sizing was accurate. The shipping was fast and they came with a return label if needed. Open communication, easy to deal wit... Näytä lisää

Saanut 5/5 tähteä

I ordered a pair of sandals in what I believed was my size. After a bit of wear, I had massive blisters. I emailed the company and explained my issue, simply to provide feedback. To my surprise, they... Näytä lisää

Saanut 2/5 tähteä

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Näytä lisää

Saanut 5/5 tähteä

Wherever l have encountered a Moshulu shop,l have met with polite and helpful staff.Nothing is too much trouble.Their displays are always a pleasure to peruse.Their colourful footwear brings sunshine... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

317 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(317)

28 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Variety of footwear.

This company has an excellent range of styles of footwear in a variety of colours. Delivery is reliable and was kept informed of the item's progress.

12. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

No facility at checkout to apply Gift…

No facility at checkout to apply Gift Vouchers for online purchase.
It transpires that there are in-shop and online vouchers, the former (which I have) not being applicable for online purchases - only in-store.
A frustrating state of affairs, as the local Moshulu retail outlet is 20 miles away.

27. joulukuuta 2024
Oma-aloitteinen arvostelu
Moshulu-logo

Vastaus yritykseltä Moshulu

Thanks for your feedback. I'm very sorry to hear that you're having a problem applying vouchers to your order. Naturally, we'd like to assist you in any way we can. Therefore, if you could kindly get in touch with our Customer Care Team, they'd be more than happy to investigate this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Saanut 1/5 tähteä

Ordered a pajama set for my wife on…

Ordered a pajama set for my wife on 11/29, today is 12/24 and NOTHING form these China Crooks... attempted to cancel a week ago and NO REFUND !! Also, in their add they listed a retail price of $80.99 and a sale price of $20.00 ... NO WHERE in any store has this item ever been sold for $80.99 ... average around $20.00.. Scam to make senior citizens think they are getting a deal !!! BEWARE or you will be scammed like this old guy !!!

24. joulukuuta 2024
Oma-aloitteinen arvostelu
Moshulu-logo

Vastaus yritykseltä Moshulu

Thank you for taking the time to feedback to us, David. I'm very sorry to hear that you were disappointed with your recent experience. This certainly doesn't sound right, as all of our orders are dispatched from and within the UK. Naturally, we'd like to assist you in any way we can. Therefore, if you'd like to get in touch with our Customer Care Team, they'd be more than happy to look into this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Saanut 5/5 tähteä

Delighted with my day slippers

Delighted with my day slippers. Fantastic colour and very comfortable. I take a 5.5 shoe. Size 5 too small but exchanged for a 6 without any bother.

14. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So comfortable

So comfortable, from the very first time I wore them. Love the colour (I never buy black shoes, sometimes brown ones), smart and causal at the same time. Perfect

9. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Proper shoes!!!!

The shops were a waste of time. Party shoes or trainers - which is great unless you want something else. I'd never heard of Moshulu before, but (courtesy of Google) I have rapidly become the happy owner of comfortable everyday heels in smart black leather! Highly recommended 👌

25. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Moshulu

Moshulu website is easy to navigate, browsing is very friendly and the choice of footwear is good. Sizing is generally true and you are able to select by size thereby saving a lot time. Response time was good from ordering to delivery. Packaging is all recyclable.

4. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customer details appear to be passed to third parties unless they opt out!

While the products I ordered a while ago were fine, I recently received postal mail from you and then read the following on your website when attempting to change my marketing preferences:
“To manage your preferences please email us at ... where you can opt in or out of marketing emails, marketing via post, third party mailings and/or Moshulu mailings.”
This implies that customers' details will be passed on (presumably sold) to third parties unless they opt out. I have emailed requesting that all my details are removed from your system, and I hope this will be done promptly. I will not be ordering from you again.

20. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Not impressed

Had to more or less serve myself. No welcome on arrival . Very disappointed . Date of visit 14 November

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Moshulu-logo

Vastaus yritykseltä Moshulu

Thank you for your feedback Carol. We're very sorry to hear you were disappointed with your recent visit to one of our stores. If you could kindly get in touch with our Customer Care Team with a little more information, we'd be happy to look into this further and assist you in any way we can. Our Customer Care Team can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Saanut 5/5 tähteä

Lovely leather clogs

Ordered unlined leather clogs. They arrived very quickly within 2 days of ordering. Very comfortable and perfect fit. Ordered from Moshulu before and have always been very happy with great quality and fit and lovely design. Prices are also good.

6. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Comfortable and they look great.

My cork bed Moshulu sandals arrived in just a couple of days.
They look great and are very comfortable after a few days of wearing around the house.
The size was accurate and they have adjustable straps so width is fine.
They will be perfect for my sunshine holiday at the end of November.

27. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

mismatched sandals sent

I love my Mule sandals, so I recommend that my mum bought herself some of the Jute sandals in the Moshulu sale recently. I told her if they'd had been in my size I would have definitely bought them as my mule sandals are so comfortable and good quality.
My mum bought 2 pairs ( green and brown) from the sale. However, what was sent out was awful! The brown pair were different colours and the straps were different sizes. Obviously from different pairs. The green pair looked like they had been worn already and looked worn in and bent at the back. I was very shocked and surprised that these were sold, and embarrassed that I had recommended these to my mum. I told her to email photos to customer services to complain of the quality and to ask if they could provide some kind of discount? She doesn't need the hassle of returning packages ( although I think it may be free postage for returns) Moshulu has offered her 10% discount only -just enough to cover postage costs which I think is a really low offer considering the state of the sandals. I've just spoke to her and she's now decided to return them. I feel like the whole experience was a total waste of time, and I will not be recommending Moshulu to anyone in the future

18. lokakuuta 2024
Oma-aloitteinen arvostelu
Moshulu-logo

Vastaus yritykseltä Moshulu

Thank you for your comments Donna. We are very sorry to hear that you were not happy with the condition of the sandals that arrived. We pride ourselves on the quality of our products, so naturally we're disappointed that we failed to deliver for you on this occasion. If you'd like to discuss this further in any way, our Customer Care team are on hand to listen, and help however they can. You can catch them on 01404 510440 or via customer.services@moshulu.co.uk

Saanut 5/5 tähteä

Comfortable from the off, and they look great

I'm a man with size 5 feet, and I got sick of trying to find nice shoes from men's ranges in a 5.

So I decided to give up and buy women's boots I liked the look of in the right size.

I bought the Abney Chelsea boots in Kale Green. Delivery was uneventful and timely.

The boots are wonderful! They fit perfectly from the moment I put them on, with zero breaking in needed; no tightness over the bridge, no rubbing and blistering. Nothing.

I've been wearing them for a couple of weeks now, and they've only gotten more comfortable. They're still comfortable after a few hours too.

I honestly couldn't be happier with them. I'll definitely be buying from Moshulu again.

3. lokakuuta 2024
Oma-aloitteinen arvostelu

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