Morris Homes Arvostelua 

I want to say a HUGE Thank you to HANNAH on the Rivington Park Development.
Even though she had some bad news yesterday when we where there to do our options/extras. HANNAH continued to smile and put us first making the whole process easy and enjoyable.
I think she is a real credit to Morris Homes and if you are lucky enough to meet her you will not be disappointed.
Hannah is lovely, patient and understands when a women wants to change her mind.🤣 Morris Homes are very lucky to have her working for them and should reward her for the excellent job she is doing.
The Morris Homes site at Blackrod is also lovely and there is a wonderful feel to the place.
Can't wait now to move into our forever home. Counting down the weeks and days.

I met Rob at the main office in Northampton, Rob was very welcoming and accommodative.During our discussion, he explained the ethos of the company, he took time to understand what I wanted and explained expectations, how to navigate.

Thank you very much Rob,it was a pleasure meeting with you.

Recently purchased a new home from Morris Homes at Station Grange, Coventry Plot 9. Our Sales Advisor Jess went above my expectations by keeping us informed from the foundation to every step of the way to demonstration. Aftercare from John and Richard Site Managers 10/10. Also Customer Care Team professional and helpful. I moved from The Hollies apartment, which was built by Morris Homes, which I loved hence my reason for buying with them again.

We have been in our Morris Homes property for just 2.5 years, and one of the glass panels in our roof has completely shattered without warning.

Thankfully, neither of our children nor our dog were in the room when it happened, as the consequences could have been far more serious. Three days later, glass is still falling from the panel, making the room unsafe to use due to the risk of further breakage.

What makes this even more concerning is that we have seven other glass panels of the same type, leaving us constantly worried that this could happen again.

We have also been advised that the glass itself carries a 5-year warranty, which makes Morris Homes’ refusal to assist even more disappointing. At just 2.5 years old, this is not what anyone would reasonably expect from a modern home.

Despite the obvious safety concerns, Morris Homes are refusing to accept any responsibility or provide a resolution. For a relatively new-build property, this level of aftercare is extremely concerning, particularly when the issue involves a potentially dangerous structural feature.

Adding to our concerns, we’ve noticed that the newer Winster house designs no longer appear to feature these glass roof panels. Naturally, this raises questions as to why the design was changed and whether concerns over the long-term safety or durability of these panels played any part in that decision.

The extent of the damage is shocking, and even more worrying is the lack of support we’ve received.

I would urge anyone considering a Morris Homes property to carefully consider how issues are handled once you’re outside their initial warranty period. When a significant safety issue arises in a home that is only 2.5 years old, homeowners should expect support, accountability and a genuine commitment to resolving the problem.

We reserved our new home today with Hannah at the Rivington Park site and she was absolutely fantastic. She was incredibly helpful, knowledgeable, and nothing was ever too much trouble. She took the time to answer all of our questions and made the whole experience enjoyable and stress-free. Such a lovely experience from start to finish thank you, Hannah!

Excellent customer service from Chris and Sandra. The show homes at Arden Park are beautifully finished and presented. The quality is excellent and the landscaping is finished very tastefully.

The team at Arden Park have been great. Very helpful and friendly. We are going to secure a plot once the one we like has been released and the team have been wonderful in keeping us up to date

I visited the show home launch at Arden Park and they are stunning. Such beautiful homes with a curated interior; absolute perfection! Chris on site was super helpful. If you’re looking to buy in Redditch, you need to visit this development😊

Great viewing experience with Chris, very helpful!

Hannah and Vic were so helpful and friendly, thank you!

Very disappointed with the after-sales service from Morris Homes.

I purchased a new-build apartment in 2022 and am still waiting for my LABC warranty certificate nearly four years later. Despite numerous emails and phone calls to Morris Home, communication has been poor and updates have been extremely limited.

The most frustrating part has been the lack of ownership and responsiveness in resolving what should be a fundamental document for any homeowner.

I hope Morris Homes will now take the necessary action to resolve this matter promptly.

We visited Bartle Meadows for some information and Julie couldn’t have been more welcoming. A very professional, helpful and efficient service. Thank you

Happy to say I have had a positive experience in my quest to find my new home at Station Grange in Coventry. Jess, in particular, I have found to be lovely and personable, as well as knowledgeable about the houses and the development. It's been helpful having the same person to communicate with during the process of securing a home too :).

We recently purchased a new property on the grange estate - was very excited as we had an older property before and looking forward to having all new. The service before completion cannot fault Morris Homes. Very helpful until we exchanged contracts - the 1st couple of months the property was great, then the issues started, which we expected being a new build. What we wasnt expecting was the lack of customer care from Morris. We are nearly 18 months in and still refusing to sign happy with the purchase. So far our bi fold doors have been attended to 7 times and adjusted as they keep sticking with us having to use our annual leave and wait in all day (issue not been resolved 18 months in). We have also had 6 visits for ticking pipes all through the house, had my ceiling ripped out patched 3 times with plasters and painter and cleaners coming ever other day. Again this issue hasnt been resolved and are still ticking with no luck from Morris of having it sorted. I have had two new front doors as they wouldnt lock and sit right (this is one issue now resolved). The area manager doesnt respond to any emails and seems to ignore us even though he was supposed to be dealing with the issues. The site manager we have never seen so all in all the after care is awful but the house is lovely if issues have been sorted.

We have been looking at homes at Alconbury Weald for a couple of years. The time was finally right and after going to all the builders we finally settled on Morris Homes. We have met Meghan the sales advisor several times, she is so knowledgeable and has made the process so easy so far. The house we have chosen is so lovely. Can’t wait to move in.

Ann at Alconbury weald was excellent helping us choose tiles carpets etc for our recently reserved new home and kept us smiling and fed with biscuits and tea 5 stars thanks Ann it was a pleasure rather than a chore

Chris from Arden Park was a star. We have reserved a home with him today and he was so friendly and knowledgeable. We knew that we would be in safe hands!
Thank you Chris, we cannot wait to meet you further to get our new home ready!

I called into Sherbourne estates at Arden Park and I must say that the representative Tracey was extremely helpful, knowledgeable and professional, she answered all my questions and provided me with a comprehensive information pack.

Myself and my boyfriend had an appointment with Carol at the ‘St Mary’s Park’ development in Preston. She made us feel so welcome and overall made it such a lovely experience! Would definitely recommend.

Paula and Jo at Bartle Meadows have been incredible throughout the whole home buying process. From our initial interest, throughout the sale and post completion. We have been in the house almost a month now and the site manager Matt has also been fantastic with us. We are now with customer care team and they have been super quick with responses and always happy to help. No job or query has been too small, all the staff have been brilliant! All round positive experience with Morris homes and would happily recommend them if you're looking for a new home.