Myyjä: Moonpig.com
Tämän sivun tiedot perustuvat yksinomaan Moonpig.com-asiakkaiden Trustpilotin kautta kirjoittamiin tuotearvosteluihin.
The perfect gift for anyone who loves a decent pint down the local – treat them to their very own pub in a box so they can recreate that feel-good feeling without leaving the house. With six mixed IPAs, pale and golden ales in 330ml bottles and cans, it's the perfect gift!
Product Specification:
4 x 330ml Craft beer bottles
2 x 330ml craft beer cans Beer mats and pub quiz
Additional Information:
ABV: Mixed
Dimensions: 300 x 215 x 145mm
Weight: 4kg
Ingredients:
Beer contains gluten from malted barley or wheat and may contain lactose on occasion.
Allergies: All customers and recipients should ensure they have read the product information carefully, especially if a recipient has any allergies.
Age Restriction: You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.
Sometimes beers may vary due to substitution but they will be as equally delicious!
The product was fine the second time we received it. The first time it arrived badly damaged and was not fit for purpose. The time it took and the problem trying to contact the company was difficult. Eventually it was resolved and we received a replacement quickly. Tha packaging was so much better the second time!!
This is a replacement as the first one turned up and the beer had leaked all over the card. This time 2 cans had leaked and it was delivered in a plastic bag.
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Supercool and lots of fun!
Vastaus yritykseltä Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
One of the cans of beer had punctured during transit and leaked over everything.
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It has not be delivered, can you please look into this
Vastaus yritykseltä Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived damaged box soaking wet Red beer can had burst inside the box. Contacted customer service this was replaced straightaway by Elaine the service was really good. The second one arrived and exactly the same thing happened Red Beer can leaking in the box contacted customer service again this time wasn’t helpful Abi was the online agent. She left the chat and on came Aron at this point I requested a refund which I’m waiting on? Lovely idea and gift if they can get the packaging correct.
Vastaus yritykseltä Moonpig.com
We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Was delivered with a can burst so not very impressed
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Not been delivered. Ruined the surprise and made me look like I’d forget my brothers birthday
Vastaus yritykseltä Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The box arrived in a plastic bag as I assume someone knew one of the cans or bottles were broken. The box itself was completely torn and wet. How embarrassing for this to arrive as a gift!
Vastaus yritykseltä Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately one of the bottle top came off and soaked the card which was a real disappointment
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Did not arrive
Vastaus yritykseltä Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
This did not arrive , no explanation or offer of money back I will be reluctant to use Moonpig again Very disappointed
Vastaus yritykseltä Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good gift idea would recommend.
Product was fine. Pity that the card and gifts were not sent together!
Product arrived damaged
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very pleased.
Recipient was pleased with it
great product
It is a fun gift which was very much appreciated
Vastaus yritykseltä Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
split can - leaked over the birthday card
Vastaus yritykseltä Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
