Montu UK Pharmacy Arvostelua 

818
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Once the pharmacy had my prescription, ordering was simple. It was dispatched quickly with royal mail special delivery for next day delivery. One item from my prescription was not available to order... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Sometimes its great, but as i work weeks i order on Thursday/Friday. Not being processed in time for the weekend causing me to have to rearrange on Monday, then as I can't sign for it that's Tuesday.... Näytä lisää

Yrityksen tiedot

  1. Verkkoapteekki

Yrityksen kirjoittama

Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

818 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 98 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(818)

674 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy service 👍

25. elokuuta 2026
Montu UK Pharmacy-logo

Vastaus yritykseltä Montu UK Pharmacy

Hi Leanne, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Saanut 4/5 tähteä

Swift delivery of products.

Swift delivery of products.
But not so good on communication I felt.
Hopefully on the whole though a positive experience.

25. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Shirley, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 5/5 tähteä

Amazing speed and service

Amazing speed and service

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Darren, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Saanut 5/5 tähteä

The Pharmacy is amazing very quick in…

The Pharmacy is amazing very quick in dispensing medicine.

27. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Mohammed, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Saanut 5/5 tähteä

Top quality medication

Great customer service. Super quick delivery times and top quality medication!
Montu has an enormous catalog with many different medications that are all produced by experts so quality is always superb.
I would not hesitate to recommend them.

26. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Gareth, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Saanut 2/5 tähteä

Service was excellent and speedy BUT

Service was excellent and speedy, simple and easy - 5 stars for this. The medication I received on the other hand was not good at all (for me) so much so, I disposed of it. Waste of money. However this shouldn’t detract between service or not, just really disappointed with what I received.

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hello Ben, we’d like to investigate this further. So we have sent your details to the patient support team to look into.

Saanut 5/5 tähteä

Great service

Great service! The process was clear, timely and efficient.

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 5/5 tähteä

Arrived promptly and they certainly did…

Arrived promptly and they certainly did the trick in helping me to sleep. I’ve suffered for years with Insomnia and the product is helping me for the first time!

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hello Sandra, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Saanut 5/5 tähteä

Fast discreet service

27. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Shane, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 5/5 tähteä

Fantastic customer service,somebody at…

Fantastic customer service,somebody at the end of the phone to offer me solutions to my problems.Always super friendly and helpful.I've onlybeenwith one pharmacy and def would'nt change.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Montu UK Pharmacy-logo

Vastaus yritykseltä Montu UK Pharmacy

Hi Monica, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 4/5 tähteä

Absolutely brilliant but stock goes…

Absolutely brilliant but stock goes very quick and your forever changing flowers
So it hit and miss on effects but quality wise 10/10

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Montu UK Pharmacy-logo

Vastaus yritykseltä Montu UK Pharmacy

Hi Ryan, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Saanut 5/5 tähteä

Felt uplifted

Delivered on time , after my first try I felt quite motivated and focused and less stressed , would fully recommend

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Farrah, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 5/5 tähteä

excellent great easy and fast

excellent great easy and fast

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Kendal, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Saanut 2/5 tähteä

Incable of simple straight forward deliveries on time!

So far my experience with Montu and Alternaleaf has been fairly good. However what lets them down is delivery. I'm on my 6th delivery now and I have an issue every single time. My 1st order never arrived on time. I filled out the form for royal mail and had to make a complaint as I was told I would get a response in a few days. 4 weeks later I still didn't have a response and they had not bothered to chase up or check. Every other delivery I recieve no e-mail from royal mail the night before. No e-mail to say it's out for delivery. So i'm forced every time to start ringing Montu and Royal Mail to find out whether i'm expecting a delivery or not. Same again today... wasted 11 hours sat from 8.30 this morning until 19:00 this evening. No delivery, my parcel shows it never got put on the van. Just says... due to be delivered today. I've filled out another royal mail form which undoubtedly will require me to chase up for a response again. It's friday and the earliest I will get a response is Wednesday. So if you don't mind switching to alternaleaf for alternative medicine also bare in mind there is a good chance you will regularly go long periods of time without any medication due to the incompetent deliveries and when that happens you will wait 3 to 4 days unless like me. You do their job for them and contact royal mail yourself and get it escalated to a manager. The only reason I recieved my 1st order then 2nd day is because I rang royal mail 7 times and an area manager made them put it on the van and deliver it to me at the end of the 2nd day. Otherwise I wouldn't of relieved it then. Until you offer another delivery service my review is staying at 2 stars and I feel that is generous considering how stressful and annoying each delivery becomes. Why you don't offer someone like DPD is beyond me. You use the Royal Mail one of the most unreliable delivery companies in the entire nation. It's bound to go wrong and when it does I fill out a form and nothing is done about it for 3 to 4 days. Joke!

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Montu UK Pharmacy-logo

Vastaus yritykseltä Montu UK Pharmacy

Hello Damien, sincere apologies for this we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.

Saanut 5/5 tähteä

It was just so easy

It was just so easy. Each appointment i was made to feel at ease with advice and knowledge shared. Fast delivery easy payments. All round great experience with them

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Sarah, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Saanut 5/5 tähteä

First time and very impressed with the…

First time and very impressed with the whole process . The package arrived quickly and was well packed .
Excellent

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Saanut 5/5 tähteä

Quick delivery impressed with my meds

Quick delivery impressed with my meds

28. elokuuta 2026
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Vastaus yritykseltä Montu UK Pharmacy

Hi Andy, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Saanut 5/5 tähteä

What a relief

What a relief, before I joined alternaleaf and montu I was suffering with really bad insomnia, the doctors only pushed tablets and said they might work if not id have to self-refer again to xyla for therapy again, I joined montu etc and my god I can function again during the day as ive had some good sleep.

10/10!

28. elokuuta 2026
Montu UK Pharmacy-logo

Vastaus yritykseltä Montu UK Pharmacy

Hi John, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

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