The product was significantly delayed as it was out of stock, but upon complaining about it I received a partial refund of the order. This was a kind gesture - it was not required under UK law but vol... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Näytä lisää
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Näytä lisää
Went in looking for Christmas gifts but wasn't really sure what I wanted - team were extremely helpful and took the time to show me stock not actually on display. Came away with a load of great clothi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.
Yhteystiedot
Yhdistynyt kuningaskunta
- montagnesports.com
4,6
Erinomainen
101 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
Great customer service, super friendly staff and top quality merch
8. syyskuuta 2023
Great retailer
Great retailer, good communication and items were exactly as described. Would buy from this retailer again.
20. elokuuta 2023
Great prices for quality boots!
Very competitive prices for good quality hiking boots. Quickly dispatched and delivered promptly with tracking.
7. elokuuta 2023
Amazing service
Amazing service. Incredibly helpful and a joy to deal with. 100% recommended.
8. elokuuta 2023
Great product
Great product, Well packaged, fast and efficient service and delivery.
27. heinäkuuta 2023
Purchased Grisport hurricane boots
Purchased Grisport hurricane boots, great service and very well priced! Prompt delivery and very happy with item!
3. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montagne Sports
Thank you for sharing your experience with us!
~ The Team at Montagne Sports
Brilliant customer service and a great shop.
After a mistake on my part of ordering for collection rather than delivery, the team responded to my email within 24 hours and were very helpful. I opted to pick up the order in person anyway as they convinced me to come and see the rest of their sale items, and I was not disappointed. Picked up some absolute bargains, and although they didn't have them at the time, the team there helped me shop for other items I needed for a skiing holiday. As I was paying up they said I could contact the owner of the shop closer to the ski season and potentially the owner would help me with the rest of the needed items. Brilliant customer service and a great shop. 👌🏻
28. heinäkuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for sharing your positive experience with us! We are always happy to help our customers find what they are looking for and do our best to make the process as smooth as possible. We hope to see you again soon to shop for our winter range!
~ The Team at Montagne Sports
Delivered item very quickly
Delivered item very quickly. Item competitively priced.
30. heinäkuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your positive feedback!
~ The Team at Montagne Sports
Vastaus yritykseltä Montagne Sports
Thank you for your feedback!
~ The Team at Montagne Sports
I bought my Picture jacket in the sale
I bought my Picture jacket in the sale, 1/5th of the price and it’s brilliant, now can’t wait for winter and the ski season!
Quick delivery too.
29. kesäkuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your feedback! We are glad you decided to share your positive experience with us!
~ The Team at Montagne Sports
Made a mistake in ordering the wrong…
Made a mistake in ordering the wrong size you guys helped and refunded straight away I really appreciate all your efforts and hard work
7. heinäkuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your review! We always aim to make sure our customers feel satisfied with the services we provide. We hope to see you shop with us in future!
- The Team at Montagne Sports
Quick and Excellent service
10. kesäkuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your feedback! We are glad you decided to share your positive experience with us!
~ The Team at Montagne Sports
Vastaus yritykseltä Montagne Sports
Thank you for your review! We are glad you enjoy shopping with us and hope to see you shop with us again soon.
~ The Montagne Sports Team
Brilliant customer service, thank you!
Amazing customer service, my jacket had a defect, they worked closely with craghopper to have the issue resolved, keeping me informed throughout. Thank you!
18. helmikuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your review! We are glad we could resolve the problem and hope you continue shopping with us.
~ The Montagne Sports Team
Friendly staff and top quality clothing
Always such friendly staff when I visit Montagne Sports. Their clothing is top quality and very durable.
1. toukokuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your review! We are glad you enjoy shopping with us and hope to see you again soon.
~ The Montagne Sports Team
Never received order ,still waiting for…
Never received order ,still waiting for refund,no one bother to contact with me .
9. toukokuuta 2023
Vastaus yritykseltä Montagne Sports
It is unfortunate that we did not have the stock available for your order and we apologise for this. I can assure you that we have tried/are trying to contact you about your refund. We initiated a refund as soon as we cancelled the order, but it seems that Paypal have not processed it. Perhaps it might be worth raising a claim with them? Please keep in contact with us so that we can resolve the issue together.
~ The Team at Montagne Sports
Love Lunar plimsolls and really you had…
Love Lunar plimsolls and really you had the navy ones in stock in my size. Loved the personalised note on the receipt thanking me for shopping with them .
25. toukokuuta 2023
Vastaus yritykseltä Montagne Sports
Thank you for your feedback! We are glad you decided to share your positive experience with us!
~ The Team at Montagne Sports
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.