The service, delivery, were first class. There was a little damage to the item however the customer service were refreshingly brilliant. Love my new outdoor sofas thank you.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Found this company through an image search from someone else's post and decided to purchase their Mia Curved Black Velvet Counter Stool. It was a brilliant decision, if I do say so myself, to do so... Näytä lisää
Yritys on vastannut
I’m absolutely delighted with my new dining room chairs. I’d been looking for the right chairs for a long time and, because the price was so competitive, I have to admit I was a little sceptical... Näytä lisää
Yritys on vastannut
The table and chairs and coffee table and side table is beautiful and brilliant quality very easy to make up have had loads of comments from family and friends. Delivery was stress free kept in touch... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.
Manufacturer's Guarantee
1-Year Product Guarantee
All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.
Yhteystiedot
300 Broomloan Road, G51 2JQ, Glasgow, Yhdistynyt kuningaskunta
- 0141 440 1870
- enquiries@modishfurnishing.co.uk
- modishfurnishing.co.uk
Modish Furnishing
4,8
Erinomainen
312 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely well made furniture as promised
Lovely well made furniture as promised. Delivered on time. Helpful delivery drivers. Service with a smile
22. lokakuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much, Wendy! We’re thrilled to hear you’re happy with your furniture and that our delivery team made the experience a pleasant one. Your kind words mean a lot to us!
The Modish Team
Excellent service throughout and…
Excellent service throughout and fantastic product
21. lokakuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much, Gary! We’re delighted to hear you were happy with both our service and product. Your feedback means a lot to us, and we hope to see you again soon!
The Modish Team
Chairs
I recently put a review on here, and it was the wrong company, I'm really sorry about this, I woukd just like to say I was really happy with this service and I love my chairs .
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modish Furnishing
Thanks Deborah, No worries at all — thank you so much for the update! We're really happy to hear you love your chairs and had a great experience with us. Your kind words mean a lot, and we truly appreciate you taking the time to correct your review. Enjoy your beautiful new chairs!
The Modish Team
Bar stools purchase
I had search and search for hours on the internet for some good quality bar stools that were different to the usual ones you can get on the high street and then stumbled across Modish! What a fabulous find!!! Easy purchase, quick delivery and I’ve got the best quality and unique bar stools. I’ll be coming back for the matching dining chairs. Would highly recommend this lovely company. Thank you, Mr and Mrs Harris
12. syyskuuta 2025
Vastaus yritykseltä Modish Furnishing
Dear Mr. and Mrs. Harris,
Thank you so much for your wonderful feedback — it truly made our day!
We're delighted to hear that you stumbled across Modish and found exactly what you were looking for. It means a lot to us that you appreciate the quality and uniqueness of our bar stools, and we’re so pleased the entire experience, from purchase to delivery, met your expectations.
We can’t wait to welcome you back when you're ready for the matching dining chairs! Thank you again for your kind words and recommendation
The Modish Team
Lovely quality item and great service ⭐
Beautiful item but had to return it as didn’t fit the space, Modern furnishing were so so helpful with the return process
Highly recommend this company!
25. elokuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you for your lovely review! We're sorry the dining chairs didn’t quite fit your space, but we're so glad we could help make the return process smooth and easy for you. Your recommendation truly means a lot to us, and we’d love to help you find the perfect piece for your home in the future!
The Modish Team
Excellent service
Quick, no fuss process from purchase to delivery. Furniture exactly as described. Easy assembly. Excellent service all round.
20. elokuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience from purchase to delivery, and that you're happy with your new Milan garden set. It’s great to know the assembly was easy and everything met your expectations. We truly appreciate your support and hope to serve you again in the future!
The Modish Team
We love our dining set
We've got a dining set. Great products - top quality. Exactly how they look and described on the website. Responsive customer service, fast delivery. Definitely recommended
7. elokuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your new sofia dining table and that everything met your expectations—from the product quality to the delivery experience. We truly appreciate your recommendation and look forward to helping you again in the future!
The Modish Team
Amazing quality
Amazing quality
Very easy to set up
Looks divine
Great and fast delivery
30. heinäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you for the lovely review! We're so glad to hear you're enjoying your Milan garden set—it’s fantastic to know you found the setup easy and the quality amazing. It’s always our goal to deliver great products quickly, and we’re thrilled you’re happy with everything. Enjoy your beautiful new space!
The Modish Team
Vastaus yritykseltä Modish Furnishing
Thank you for your kind words! We're so pleased to hear you love your new vase and that it arrived safely and quickly. We hope it adds a beautiful touch to your space!
The Modish Team
We loved our gold centrepiece bowl and…
We loved our gold centrepiece bowl and the service was exceptionally fast and efficient!
Thank you and we will be ordering again!
21. heinäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your lovely review! We're thrilled to hear you loved the gold centrepiece bowl and that our service impressed you. Fast and efficient service is something we really strive for, so it's great to hear that reflected in your experience.
We truly appreciate your support and look forward to welcoming you back for your next order!
The Modish Team
quick efficient delivery
7. heinäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you for your kind words! We're so glad to hear that your delivery was quick and efficient — that’s exactly what we aim for.
We hope you're enjoying your new furniture, and if there's anything else you need, we're always happy to help.
The Modish Team
Bar stall are not the best quality for…
Bar stall are not the best quality for the money. The finish is quite poor.
Customer service was good and replied to email promptl
10. heinäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you for your honest feedback — we really appreciate you taking the time to share your thoughts.
We're sorry to hear that the finish and overall quality of the bar stools didn’t meet your expectations. This isn’t the level of quality we aim to deliver, and your comments have been shared with our team.
We’ve recently begun working with a new supplier on this particular item, and while we do have quality checks in place, it seems this one may have fallen short. Please rest assured this is not typical of our range — many of our pieces are made to the same standards as those of larger, well-known furniture brands.
That said, we're really pleased to hear you were happy with our customer service, and if you need any further assistance please don't hesitate to get in touch.
The Modish Team
2 bar stools faulty
2 bar stools arrived. Well packaged, was impressed until we started to put them together. The base of the stools have nut and bolt holes to fix the seat cushions to it however the holes are in the wrong place and therefore cannot secure the seat to the base. Also has a stain on one seat cushion. Emailed them and explained. They replied offering replacement parts or a full refund. I said replacements would be good but best to send out 2 new stools instead of parts. They then have not replied. I followed up with an email asking for a full refund and still no reply. Now seeking a refund through my bank.
16. kesäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Dear Hollie
Thank you for your feedback, and please accept our sincerest apologies for the experience you’ve had.
We’re truly sorry to hear about the issues with your bar stools and, more importantly, the delay in our response after your request for a full refund. We want to assure you—and anyone reading this—that we are absolutely not a company that leaves customers waiting or ignored. Providing reliable service and swift resolutions is at the heart of how we operate.
Unfortunately, due to a temporary system update to our customer service software, your final email requesting a refund did not show up in our CRM as it should have. This was completely outside of our control and not something we took lightly. The moment your email came through after the update was complete, we processed a full refund immediately—no questions asked.
There is no need to go through your bank or initiate a chargeback, as the refund has already been applied on our end. Please allow a few business days for it to reflect in your account, depending on your payment provider.
We’re genuinely sorry for both the product issue and the communication gap. While mistakes do happen, we take full responsibility for the inconvenience this caused and are already reviewing our internal processes to ensure this doesn’t happen again.
If there’s anything further we can do to restore your confidence in us, please don’t hesitate to reach out.
Warm regards,
The Modish Team
Exceptional service …
I ordered the Turin beige 5 seater outdoor sofa set. Delivery was prompt and after assembling the two chairs and table, I was unable to assemble the couch as two of the legs were dented.
I emailed Modish that day and the next morning they were back in touch requesting pictures of the damage. I sent these and 24 hours later a replacement couch was delivered with a pack of screws as there were 2 missing from the original package.
They asked me to put the faulty couch in the box which the replacement came in and they will collect it.
Just exceptional service.
I would highly recommend this company and also the beautiful, high quality Turin outdoor lounge set.
5 stars from me.
25. kesäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your kind and thoughtful review! We're thrilled to hear that you're enjoying your new Turin outdoor sofa set and that our team was able to resolve the issue with the damaged parts quickly and efficiently.
We always strive to provide not only high-quality products but also a smooth and responsive service experience, so it's incredibly rewarding to hear that reflected in your feedback. Your recommendation means a lot to us, and we're glad the Turin set has found a happy home.
If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. Thank you again for choosing Modish!
The Modish Team
From order to delivery (and set up) was…
From order to delivery (and set up) was just 5 days! The sofa is true to description and is so lovely. We needed to add some “non slip” mats under the cushions but other than that the service was amazing with communication throughout.
23. kesäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you for your kind review! We're so glad to hear your sofa arrived quickly and that you're happy with the look and quality. We appreciate your feedback about the cushions – we've passed this on to our suppliers and will work on improving this in future stock. It's great to know you found the service and communication smooth throughout. Thanks again for choosing Modish!
The Modish Team
Love the stools
9. kesäkuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you! We're so glad to hear you love the stools. Enjoy, and thanks for choosing Modish!
Great to deal with.
The bar stools I ordered are perfect except for one small detail on the seat which Imran dealt with in a friendly efficient manner plus the carriers were 3 days late and a small refund for the trouble was deposited into my bank to compensate for the carrier delays. Thank you Modish we love our stylish stools and your brilliant service.
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modish Furnishing
Thank you so much for your thoughtful review! We're delighted to hear that you love your new bar stools and that Imran was able to assist you promptly and professionally. We sincerely apologize again for the carrier delay, but we're glad we could make it right. Your kind words mean a lot to us – thank you for choosing Modish!
The Modish Team
Great service
Great service, my table arrived in time. Quality is amazing as in pictures.
22. toukokuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your kind words! We're thrilled to hear that your table arrived on time and that you're happy with the quality. We appreciate your support and hope you enjoy your new piece for years to come!
The Modish Team
My full experience with this company…
My full experience with this company has been excellent. The delivery was only 4 days and the quality of the barstools are amazing exactly like the picture
28. toukokuuta 2025
Vastaus yritykseltä Modish Furnishing
Thank you so much for your lovely review! We’re delighted to hear that your experience with us was excellent and that you’re loving the bar stools — especially that they arrived so quickly and lived up to the photos. Your kind words mean a lot, and we hope you enjoy your new pieces for many years to come!
The Modish Team
I like the furniture set but I don’t…
I like the furniture set but I don’t feel it’s worth the money, it looks average not the quality I hoped for but the size is good and fairly comfortable
26. toukokuuta 2025
Vastaus yritykseltä Modish Furnishing
Hi Claire,
Thank you for sharing your honest feedback — we truly appreciate it. We're glad to hear that the size and comfort of the Garden Set met your expectations. We understand that the assembly requirement might have been an inconvenience, and we apologize for any frustration this caused. Your comments are invaluable as we continuously strive to improve our products and services.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out.
The Modish Team
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