Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Yrityksen tiedot


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

10 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Hello

Product purchased on April 20th and shipped on May 6th, 2026, all according to the purchase criteria, where the established delivery time was 15 days. Thank you.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So I purchased a Panerai watch after…

So I purchased a Panerai watch after checking by email the 43mm size described on their website. All other Mod sites had the same watch as 40mm, but I was assured by Modhouse their size was definitely 43mm bigger than the rest. So I placed my order based on this and also asked for the Seiko name to be removed from watch face.
When watch arrived it was 40mm not the 43mn as promised, and the Seiko name hadn't been removed..
I have so far sent WhatsApp and emails but had no reply.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT BUY!

I ordered a custom watch from ModHouse. During the design process it was clearly agreed in writing that the logo on the dial would have a stainless-steel style finish.

When I received the watch, I immediately noticed that the logo was not the stainless-steel style that was agreed. I informed them right away in my first message after delivery. but the logo finish was clearly different from what had been specified.

After discussing this with ModHouse, they acknowledged that the final result did not fully match the stainless-steel effect that was requested. However, instead of correcting the issue or offering a proper solution, they only offered a small partial refund or a discount for another purchase.

When I continued to request a proper resolution (refund upon return or correction of the logo), they eventually closed the case and refused further discussion.

I believe a custom product should still match the agreed specifications, especially when those specifications were confirmed in writing before production.

I will now persue legal action against these people.

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Modhousewatches-logo

Vastaus yritykseltä Modhousewatches

This order was for a customized watch, produced only after the customer approved the design preview in writing during the order process.

After receiving the watch, the customer said the logo finish did not match what they personally expected, while also confirming that the watch looked great overall. Even though the watch was produced according to the approved design, we still offered a goodwill solution (partial refund or discount) to try to resolve the situation.

The customer instead opened multiple payment disputes (chargebacks) with their bank. These disputes were reviewed by the payment provider and each case was decided in our favor after reviewing the documentation and order details.

We always aim to resolve issues fairly and transparently, especially with customized products where designs are approved before production.

Saanut 5/5 tähteä

10/10 EXPERIENCE

I bought a watch (Daytona Rose Gold) as a gift for my boyfriend and he was happier than ever. The delivery respected their policy and the packaging was awesome. Also, their customer support was very responsive!

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you ModHouse❤️

I’ve had my fair share of watches, but this one from Modhouse is something else. The quality is impressive solid, sleek, and just feels luxurious on the wrist. The design is exactly what I wanted, and it actually looks even better in real life than in the photos. Shipping was fast, and the packaging made it feel like a proper gift to myself. Customer support was also super helpful they replied quickly and made the whole buying experience easy.
Honestly, I didn’t think I’d be this excited about a watch, but now I’m hooked. Can’t recommend Modhouse enough!

16. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Seiko Mod Store

I recently bought a Datejust from Modhouse Watches and couldn’t be happier with my experience. The communication was clear from the start, and the team kept me updated throughout the process. The watch arrived exactly as described in perfect condition, and beautifully packaged. Highly recommended!

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. There was a slight delay with the delivery of my watch, the ModHouse team answered all of my questions promptly, reassuring me that the watch would’ve arrived within their declared shipping timeframe, which can be kind of long depending on the case (15-30 days), but that is completely justified as they assemble the watches by hand, also this is stated in their shipping policies clearly. However the watch arrived, and it is absolutely beautiful, I got the Oyster Galaxy, and I must say that it is the best looking watch I’ve ever had, even automatic with a seiko movement, and it also comes with a link remover in the watch box, wow, not even top brands are doing this.
4 months after, here I am again about to get me a nice GMT this time, I hope it all goes well again just like it happened for my first order, but I am pretty sure it will!!

2. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Team di professionisti, tutto perfetto!

Ho acquistato sul sito un modello personalizzato daytona… nulla da dire, uno spettacolo. Avevo delle difficoltà e dei chiarimenti da sapere, quindi ho contattato i produttori ed oltre a rispondere subito mi hanno guidato e aiutato passo passo per fare il meglio della scelta. Grazie mille, comprerò di nuovo sicuramente.

10. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Qualità incredibile, servizio Top!

Ho comprato un orologio Modhouse per mio marito come regalo, e devo dire che è stato un successo assoluto! 💙
L’orologio (ho scelto il Oyster Galaxy Dial) è arrivato in una confezione curata e in perfette condizioni. Appena l’ha visto, mio marito è rimasto senza parole — il quadrante è davvero spettacolare, molto più bello che in foto.

La qualità si percepisce subito, sia nel peso che nei dettagli. Anche la spedizione è stata veloce e il servizio clienti gentilissimo: hanno risposto subito a un paio di domande che avevo prima dell’acquisto.

È raro trovare online un prodotto così ben fatto e un’attenzione al cliente così seria. Consiglio assolutamente Modhouse Watches a chi vuole regalare (o regalarsi) qualcosa di speciale.

7. lokakuuta 2025
Oma-aloitteinen arvostelu

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