Modecraze Arvostelua 

175
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I was originally concerned about buying a designer purse from an online retailer. But the prices were excellent and the Prada purse I bought was authentic and new! They are very responsive on poshmark... Näytä lisää

Saanut 5/5 tähteä

Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service respond... Näytä lisää

Saanut 5/5 tähteä

Great communication with the seller, very patient in answering any questions you have for their products. Nice packaging and fast shipping. Bag is 100% authentic and the quality is amazing. Will highl... Näytä lisää

Saanut 5/5 tähteä

I purchase my bag off the company website and it was an incredible smooth transaction. I received my bag overnight, I am located in CA! She’s beautiful and authentic and had to provide signature upon... Näytä lisää

Yrityksen tiedot

  1. Online-markkinapaikka

Yrityksen kirjoittama

MODECRAZE is an online luxury marketplace offering an extensive selection of authentic, brand-new designer pieces sourced directly from established European retailers. Through these partnerships, we provide access to products from a wide range of leading fashion brands to customers worldwide. By working closely with our network of European boutiques, we are able to offer exclusive pricing—typically 20% to 60% below traditional retail—on both current and past-season collections. Today, MODECRAZE continues to grow as a trusted destination for luxury fashion. Led by a small team of female founders, the company takes a straightforward approach to luxury retail, focused on authenticity, fair pricing, and a reliable customer experience.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

175 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(175)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Got the product I ordered and it was better than I expected and scored a great discount

I had a great experience. This site appears to pull item descriptions verbatim from the manufacturer’s website, including photos, in exchange for providing products at a decent discount and they’re often sold out at the manufacturer and/or high end stores.

Most fashionista consumers of high end designer products look at the manufacturer product codes to know the color they are getting. My Fendi wallet ended up being slightly brighter fuschia than pictured, and the same would have been true if I had ordered it directly from Fendi, because the description was lifted. I had the product code which includes the color and was able to find the same color albeit on different products from other sellers, to see how it “really looks” BEFORE I purchased. Bottom line I was very happy that it turned out to be brighter than expected and I also scored a serious discount, and if I hadn’t been, so what? I could have returned it, though at a cost of about $50. But since I’m the type of person who can afford to blow $1000 on a wallet just because it’s hot pink and Fendi as opposed to $20 Chinese garbage from Walmart, I don’t mind paying $30 or $50 to return something.

It’s important to have perspective and not nickel and dime return costs when you’re blowing thousands on a name and you’re gettting a decent discount. Online purchasing is a gamble after all. When you gamble and lose (I.e. you bought something sight unseen and don’t like it IRL and you want to return it) and you’re angry and lashing out, isn’t it YOUR fault you gambled? Don’t blame the retailer. My package came earlier than expected and the item was in perfect condition and was the correct item I ordered. I’m really happy with this retailer.

8. tammikuuta 2024
Saanut 5/5 tähteä

Designer Goods at an Excellent Price

Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service responded the same day, going above and beyond in their answer. After I ordered, the item was quickly shipped and arrived within 2 days (I am in CA). Definitely would recommend and would buy from again. They also provide a discount if you follow them on Instagram!

24. marraskuuta 2023
Saanut 5/5 tähteä

My Manolo Boots

OMGGGGGG! I just received my Manolo Blahnik boots! They are gorgeous! The packaging was perfect! I am obsessed! Customer service was beyond amazing! How did I not know about this site before! Definitely purchase again and recommend to all my friends! Thank you, Liz

22. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible Policies and Support

Bought a pair of shoes for my wife at nearly $1k. The first time my wife wore them, the back strap detached. It was clearly a manufacturing defect. Contacted Modecraze and was told I had 3 days from the delivery date to report defects. This was a gift and that is a crazy restriction to impose on customers. Horrible service and policies. Do not buy from this company.

12. lokakuuta 2023
Oma-aloitteinen arvostelu
Modecraze-logo

Vastaus yritykseltä Modecraze

Dear Ricky,

We would like to extend our sincere apologies for the inconvenience you have experienced with the purchase of the shoes. We value your feedback and would like to address your concerns.

Upon reviewing your case, we have found that the shoes were purchased more than 1 month ago, and during that time, you did not report any issues with the product.

It is essential to note that the shoes were shipped to you in impeccable and new condition, as we take great care to deliver high-quality designer products to our valued customers. Unfortunately, since more than a month has elapsed since the purchase and the fact that the shoes have been worn and have sustained damage, we regret to inform you that we cannot accept a return for this particular product.

If there is anything else we can do to help or if you have any further questions, please feel free to let us know. Your feedback is valuable to us, and we remain committed to ensuring your satisfaction with our products and services.

Thank you for your understanding, and we hope for the opportunity to serve you better in the future.

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