MJ Quinn Integrated Services Arvostelua 1 290

Engineer turned up as planned, polite and friendly, my electrician had already installed the conduit for the fibre to use, which the engineer appreciated.
However, once completed, the engineer simply stated all was working and left. I wasn’t given the opportunity to check so assumed all was ok.
Unfortunately although the broadband was working fine, I was unable to receive voice calls.
After speaking to my ISP (BT) they resolved the issue within 24hours.
I was somewhat disappointed that on the external joint connection, the engineer had left all the off-cuts of fibre/sheathing on the floor, along with his drill bits !
Being a contractor to BT, I feel the MJ Quinn engineers are so pushed to complete many jobs per day, quality takes 2nd place.

Mohammed Haroon

Very friendly and helpful. Solved my issue in no time.

Mohammed Haroon

mohammed has been really helpful and he has helped me connect with all my devices his service was really good, i would highly recommend him

Mohammed Haroon visited today and was brilliant.

Quick work, lovely guy and got everything sorted quickly.

Thanks

Mohammed Haroon was my engineer today who visited to update my WiFi. He was very professional, working around obstacles that could have resulted in a delay to the job being finished today. He worked cleanly and tidied up after himself. But more than anything, he was polite, kind and funny. Would one hundred percent recommend.

Mohammed Haroon
very helpful
good customer service and very tidy workmanship very happy

*Billie*
Billie was absolutely fantastic. Very professional, clean and tidy. And very polite. She's a credit to the company

Mohammed Haroon recently attended my property and the service was absolutely excellent from start to finish. Mohammed arrived on time, was friendly, professional, and explained everything clearly. He worked efficiently, kept everything tidy, and made sure the connection was fully working before leaving. It’s rare to receive such high-quality customer service these days, but this experience genuinely exceeded expectations. A credit to the company— thank you for the outstanding service.

Very helpful, speedy and friendly.

Had my new digital Internet set up today. Fantastic job by Mike and Owen excellent customer service. Owen set everything up so it all worked. Highly recommend nothing to much trouble. Thankyou

Mohammed Haroon - very happy with the service. Explained the process and what to expect, friendly, professional and polite service. Made sure everything was working and I was happy before leaving

The engineer Billie installed everything superb , her job was difficult as the connecting pole was a good few metres across the road and cable needed to be brought over and run down the front of my house , all done with no issues , lovely to talk to as well , highly recommended

Mohammed Haroon

What a great guy done a speedy job some trouble with tv. But sorted it. Can't speak too highly enough.

Mohammed Haroon

This engineer did a brilliant job he was outstanding, he is a credit to your company

Today is the gentelmen CHRIS INMAN make a perfect job Thank you Chris

Mohammed Haroon, great service, polite brilliant approach to his work a credit to the company

If I could give zero stars, I would. Customer service is shocking, no resolution can be found as MJ Quinn just pay lip service. Their broadband installation at my home is cosmetically appalling, with cracked and broken fittings and they think it's ok to plug in using extension leads. They think they can turn up when they like and put pressure on the customer to change their appointment at the very last minute. My appointment was pm but the turned up am and did all the external work when noone was home then rang me to say they were at my property and if I couldn't get someone there asap they would not be able to complete the job and I would have to wait for another day. An elderly relative went to my property and MJ Quinn installed the broadband as quickly as possible leaving a shocking mess and installed in a location unsuitable. Both MJ Quinn and BT do not want to resolve my issue. Avoid!

Job was done with no issue and good communication.
Found Billie to be very professional and tidy.

What a fantastic piece of work by Vodafone and Quinn.
Billie arrived on time and was excellent in planning and executing the fibre connection. She discussed every detail to make sure we approved and completed the work to an exceptionally high standard. Well done Billie.

Mohammed Haroon

The engineer was brilliant very professional and friendly he fix the fault on our internet in no time and checked everything was up and running before leaving, thank you Mohammed.