Nancy from Misuri was amazing! So welcoming, provided us with great service and she is very fashionable. She immediately knew what would look great for my plus sized body and I fell in love with all h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful gloves made in Italy make a lovely gift for friends & family. The color selection was extensive, from bright red & blue to soft or bright pink. Prices were reasonable and shipping surprising... Näytä lisää
Sent me a diagram to measure for the jacket. Sent the jacket I selected via FEDEX. The size was a perfect fit. The quality was outstanding. I have already worn the jacket and received many complim... Näytä lisää
We vacationers in Italy in 2024 and made leather purchases here, since then I have ordered items 3 times to have shipped back home in Chicago. Every time the experience was seamless and products arriv... Näytä lisää
Yrityksen tiedot
- Nahkatuotteiden valmistaja
- ja myös
- Asusteet
- Laukku- ja matkatavaraliike
- Nahkatakit
- Nahkatavaramyymälä
- Vyökauppa
Yrityksen kirjoittama
MISURI located in Piazza Santa Croce in Florence, is the oldest artisan shop in this district that is renowned as the site of numerous tanneries and leather goods during the 14th century. MISURI continues the activity from 1906 and today MISURI is recognized as that remaining establishment that still retains the manufacturing principles of that era dedicated to Florentine craftsmanship. The practice of vegetable tanning stands disappearing in Italy; the exception is here in Florence from MISURI where there is no shortage of beautiful vegetables bags and accessories in tanned leather. Furthermore MISURI artisans still use the gold pressing technique leaf under heated bronze tools was introduced in Italy in 1400 and personalize purchases by hand with the customer's initials. Only the best quality leather isused in MISURI products. the company is proud to design andproduce your own superbly crafted jackets, bags and accessories luxory Made in Italy.
Yhteystiedot
Piazza S.Croce, 20 r, 50122, Firenze, Italia
- +39055240995
- support@misuri.com
- misuri.com
4,8
Erinomainen
404 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wrong color sent
Wrong color sent. Ordered orange and got yellow.
Edit 12/8/25
Customer service resolved the issue promptly and without any kind of hassle! Thank you very much. Great experience.
4. marraskuuta 2025
Vastaus yritykseltä Misuri Firenze
We are very sorry to hear that you received the wrong color item — this was an unfortunate human error on our part, and we sincerely apologize for the inconvenience it caused. We always want every customer to be completely satisfied with their purchase.
We were not able to find any email or message regarding the issue before this review, but we are absolutely here to help. We would be more than happy to arrange a prompt exchange for the correct item, at no additional cost.
We have contaced you by email and hope to take care of everything right away. Thank you for giving us the opportunity to resolve this for you.
Must do!
Fantastic shop with so many options to choose from! A must do!!
10. marraskuuta 2025
Oma-aloitteinen arvostelu
PERFECTION! I received the exact gloves I wanted
I received the exact gloves I wanted, and they came in an efficient manner.
20. lokakuuta 2025
Good quality beautiful leather gloves
I found this company last year when I was looking for unlined leather gloves. Their gloves are thick buttery leather, very good quality. The color choices are beautiful as well. Excellent customer service. I will buy gloves from them and only them.
24. lokakuuta 2025
Vastaus yritykseltä Misuri Firenze
Thank you Janel. I am so happy we were able to find the organize the right fit for you with the cashmere lining. We are here if you ever need further assistance.
This is our 3rd purchase from Misuri…
This is our 3rd purchase from Misuri and will not be the last. Customer service was outstanding and care to detail on the merchandise was excellent. Gabby and Isabell are great people and an asset to the company.
Looking forward to our next visit to Florence.🥰
7. lokakuuta 2025
Vastaus yritykseltä Misuri Firenze
Hi Jack, Thank you so much for your kind words and continued patronage - it was a pleasure working with you as well. We hope you all love this bag and the others you purchased previously. Please come in to say hi next time you are in Florence, and of course we are here if you ever need anything from abroad.
High quality leather craft
High quality leather craft, precision seams and no puckering
14. lokakuuta 2025
I bought 2 gorgeous wallets for my…
I bought 2 gorgeous wallets for my sons. with their initials on it. They love the wallets
8. lokakuuta 2025
We recently got back from a trip to…
We recently got back from a trip to Italy and visited your facility. We bought a few things while we were there and were so pleased decided to order more! Service is fantastic, very pleased all around!
6. lokakuuta 2025
The gloves arrived on time and in great…
The gloves arrived on time and in great shape. They are beautiful and comfortable.
6. lokakuuta 2025
Extremely dissatisfied, never buy from here
Extremely dissatisfied in my first purchase experience. The card holder wallet I ordered is not big enough to fit credit cards. Since the shipping is so expensive, I will literally have to throw it in the trash.
Customer service has not responded regarding my refund request other than to say the wallet should eventually stretch to fit a credit card. I will never order anything from here again
22. syyskuuta 2025
Vastaus yritykseltä Misuri Firenze
Hi Chris,
We are truly sorry to learn that your first experience with us has not met your expectations. The card holder you selected is crafted in traditional Italian leather, which is intended to soften and adapt to your cards over time. That said, we completely understand your concern and regret the frustration this has caused.
We did reply promptly to your initial message, though regrettably a subsequent email from you did not reach us. This created an unfortunate gap in communication, for which we sincerely apologize. Please know that the return process for your wallet is now underway, and we are committed to ensuring you are not left with an item you cannot use.
We deeply value your feedback, as it helps us refine both our products and our service.
A wonderful experience
A wonderful experience, served by Lemlem who was most helpful. Now I have a beautiful bag to take home!
5. lokakuuta 2025
Oma-aloitteinen arvostelu
Wonderful Purchases
Your staff was very helpful. I love my purchases. Can’t wait for cooler weather to wear my new jacket.
26. syyskuuta 2025
Tremendous quality
Tremendous quality. Speedy delivery. Highly recommend. Second wallet I’ve owned from Misuri.
26. syyskuuta 2025
I love love my experience in this…
I love love my experience in this store.
Giorgia and D served me, and they were so so kind and helpful.
I highly recommend everyone to come buy their leather goods from this store.
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Exquisite leather, excellent service
Exquisite leather products made in Florence - the only shop you need to visit! The staff is amazing, ask for Len, Giorgia, Dee, and Charlotte. They are friendly and helpful, but not pushy. The "Grace Kelly" bag is with the visit alone.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Fantastic Service
We were in store in Florence initially and the service was fantastic. We then decided to order online when we got home and again the service was prompt and very helpful.
8. syyskuuta 2025
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