Ordering Process: Seamless. Delivery Process: The delivery service provider was horrible. Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... Näytä lisää
Yritys on vastannut
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Yhteystiedot
Lagos Mainland, 100001, Lagos, Nigeria
- +2348146883991
- hello@minteyewear.co
- minteyewear.co
3,7
Keskitasoinen
162 arvostelua
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BAD MINT EXPERIENCE
Ordering Process: Seamless.
Delivery Process: The delivery service provider was horrible.
Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it wasn't done well and my PX isn't high. No blames. This time, I choose to do with MINT to ensure I get good work. Firstly, the coat on the glasses is peeling off. Then the clip-on is off & sitting wrongly making it completely useless. This time, they blamed the manufacturer and said that's how the glasses was made. Why then are you selling defective items to your customers? Zero quality control. The brand has done absolutely nothing more than offer a measly N2000 discount off my next order or a N2000 refund. Not a "we can replace the frames or something better". Just a "we are sorry you're dissatisfied but we can't do anything more and vibes.
N46,000 gone with the wind.
Smh.
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
What I ordered was what I got
What I ordered was what I got. Packaging was top notch.
29. maaliskuuta 2026
Excellent customer service
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
27. maaliskuuta 2026
The quality and size of the frame where…
The quality and size of the frame where less than would be expected for the price
10. helmikuuta 2026
Terrible customer service.
Terrible customer service.
The wrong glasses were delivered, and when I reported the mix-up, I was repeatedly told I received exactly what I ordered, which was incorrect. Rather than take responsibility, the issue was dismissed.
It took several days to retrieve the wrong item and process my refund. Frustrating, inefficient, and highly unprofessional.
17. toukokuuta 2025
Oma-aloitteinen arvostelu
The glasses came in wonky
The glasses came in wonky, like they had been handled poorly.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Had challenges using the gift card
Had challenges using the gift card. Though it's sorted.
2. marraskuuta 2025
It fits so well and it gets a lot of…
It fits so well and it gets a lot of compliments. You are welcome
2. marraskuuta 2025
Amazing product
Amazing product, best quality.
Communicate could've been better if timely. Aside from that love it.
2. marraskuuta 2025
Vastaus yritykseltä Mint Eyewear Company
Thank you for your feedback! We appreciate your patronage and looking forward to serving you in the future.
Vastaus yritykseltä Mint Eyewear Company
Thank you for your feedback! We appreciate your patronage and we are looking forward to serving you in the future.
Affordable service but needs improvement
I like that my lenses are transition and have blue light protection.
However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when I could pick the glasses up. Organising a time to pick the glasses up and actually picking them up was also frustrating, My glasses and the pouch I provided came back dirty too, although I wonder if the "dirt" on the glasses was from a liquid lens cleaner.
2. huhtikuuta 2025
Lovely and quality frame.
I have used this frame for over a year now so I give proper review, this frame has passed through a lot, slept on, sat on it etc.. but it's still standing. I'm definitely going to get more frames from them.
4. toukokuuta 2024
Oma-aloitteinen arvostelu
Disapointing
Disappointed by these not even had them 6 maths and falling apart
26. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mint Eyewear Company
Hi, Can you please share the name of the product you purchased and we'll be happy to rectify this.
Good for daytime poor for night driving
The glasses are good quality but the attachment lenses for night or sunlight do not fit snug. I purchased them for night driving and seriously disappointed. I get glare with them, which is either due to not fitting tightly or poor anti glare quality.
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mint Eyewear Company
Hi, Can you please share the name of the product you purchased and we'll be happy to rectify this.
The customer service is top notch
The customer service is top notch and I love my glasses.
8. tammikuuta 2025
Vastaus yritykseltä Mint Eyewear Company
Thank you for your kind review!
Good service
Good service.
Although I wish I had a bit more freedom around selecting the colour of the accompanying accessories.
2. joulukuuta 2024
It started off rough as I got the wrong…
It started off rough as I got the wrong glasses, however, it was all rectified - thanks to Rukky.
2. joulukuuta 2024
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