We’ve had such a great experience with our Mimi Bed. Not only is it beautiful and well-made, but it’s honestly been a lifesaver for our baby, who really struggles to fall asleep independently. Since... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I wanted to say that i have done the best choice ever by purchasing this bed. I received it a month ago and i did a mistake with the address, the customer service team was there to help me modify t... Näytä lisää
Shipping was fast and the bed is very nice. A little flimsy, some pieces fit better than others. They changed the latch style from what's pictured on their website and it doesn't work well or line u... Näytä lisää
delivery came a week later. parts were moldy. Additionally, there were various parts that came damaged. It has now been a full week and customer service has yet to respond to my email for a full refun... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.
Yhteystiedot
3,7
Keskitasoinen
186 arvostelua
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing customer service
W we received the bed a piece was broken. I contacted customer service and my request was quickly responded. They sent me a new part and followed up regularly by email. customer service is exceptional… and my daughter absolutely LOVES her new bed!
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for your kind words! We’re truly glad we could assist you quickly and get the replacement part to you without too much trouble.
It means a lot to hear that our follow-ups made a difference and that your experience with our customer service stood out. Most importantly, we’re absolutely delighted that your daughter loves her new bed—that’s the best outcome we could hope for!
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.
Box Ripped Missing Hardware
Box come ripped and hardware was missing. They are very slow at replying to emails and fixing issues
24. helmikuuta 2026
Vastaus yritykseltä Mimi Beds
We’re very sorry to hear that your order arrived with a damaged box and missing hardware—this is certainly not the experience we want for our customers.
We understand how frustrating delays in communication can be, and we truly appreciate your patience. We will continue to communicate with you via email to ensure this is resolved as quickly as possible.
Thank you for bringing this to our attention, and we’re committed to making things right.
Worst customer service
Worst customer service. Received the bed opened and damaged and it has taken 2+ weeks and still no replacement order has been shipped. Just been getting the run around
4/22/26
Finally received the replacement bed and the quality is decent for a toddler bed. However, I am still dealing with their customer service team on a refund. Sometimes they reply within 48 hours, sometimes it’s over 2 weeks and now it’s been nearly 2 months and I keep getting told that my case is being reviewed by their internal team..
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
We’re very sorry to hear about your experience and the frustration this has caused. This is certainly not the level of service we aim to provide, especially when it comes to damaged deliveries and timely resolutions.
We completely understand how upsetting it is to receive your bed in this condition and then feel like there has been a delay in getting a proper resolution. That’s not the experience we want for any of our customers.
We can see that your case is already being assisted by our support team, and we truly appreciate your patience and cooperation as we work toward resolving this for you.
Had problems and they made it right.
Fast processing and shipping.
I wouldn't say its worth $700, its made of weak press wood.
The reviews on the website are very misleading.
Also came in with broken taped box. A few pieces had scratches and dents. They did offer options to fix the problem. Which was very appreciated.
23. helmikuuta 2026
Vastaus yritykseltä Mimi Beds
Thank you for taking the time to share your feedback.
We’re glad to hear your order arrived quickly, but we’re truly sorry to learn that the product and packaging did not meet your expectations. This is not the experience we want for our customers, and we understand your concerns regarding the condition of the box and the items upon arrival.
We also appreciate your honest feedback about the product itself and pricing—comments like yours are important to us as we continue to review and improve both our products and customer experience.
Our support team will also be reaching out to you directly via email so we can better understand the issues you experienced and assist you further.
Thank you again for your feedback.
We really like our bed/ missing part of order
We really like our bed. It was easy to put together and durable. However the educational posters were missing from my order. They were listed on the packing slip but not included.
*Edited to revise review. Customer service is sending the missing item.
20. helmikuuta 2026
Vastaus yritykseltä Mimi Beds
Thank you so much for your kind words about the bed! We're thrilled to hear that you found it easy to assemble and durable — that truly means a lot to us.
We sincerely apologize for the missing educational posters. We understand how disappointing it can be when an item listed on the packing slip isn’t included. Please rest assured that our support team will be reaching out to you via email shortly to resolve this for you as quickly as possible.
We truly appreciate your patience and thank you again for bringing this to our attention.
Would not recommend..Ordered a floor…
Would not recommend..Ordered a floor bed end of November for delivery end of December. Delayed due to production issues to March and just told me end of Feb delayed again until May! Want a refund and not patient anymore.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
We sincerely apologize for the repeated delays and completely understand your frustration.
All pre-order items include an estimated shipping date at the time of purchase. Please note that this date is an estimate and may change as the shipping window approaches. While we always do our best to meet the projected timeline, delays can occasionally occur due to circumstances beyond our control, such as manufacturing schedules, carrier delays, or customs processing.
Please feel free to reach out to our support team at info@mimibeds.com
, and we’ll be more than happy to review your concern and provide a prompt resolution.
We’re here to help and look forward to assisting you.
Can't Replace Missing Bolt
Editing to update: after this review someone from Mimibeds did reach out, they explained that due to manufacturing there can be delays in delivery of replacement parts.
I am happy to say that we have finally received the missing bolt (actually got 9 of them, so if anyone else needs one let me know to avoid the 2 month manufacturing delays)!
The company also offered us a $50 refund which we accepted and received promptly.
The bed has been fully assembled, the gate latch is a little flimsy and our little one has been able to unlatch the top latch, but not the bottom one, so will be reinforcing it moving forward. Overall happy with our purchase and experience.
Original comment:
The bed arrived relatively promptly. The mattress came first, a couple weeks later the bed frame arrived. When I found that a bolt was missing we emailed this "proud Canadian company" and it has been 3 weeks of them "working on it". If this is truly a Canadian company you'd think they could just go to the warehouse and send me a bolt so I can build the bed. So disappointed and frustrated. Save your money and support someone who is actually making things in Canada if you can.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the standard of service we aim to provide.
Our team will be reaching out to you directly via email to resolve this issue and get the missing bolt to you as quickly as possible so you can complete your bed.
We truly appreciate your patience and the opportunity to make this right.
Little Dreamer Bed
Delivery was problematic because our order came at 3 different times and not on schedule, but customer service at Mimi Beds helped resolve it. My granddaughter loves the Little Dreamer floor bed though. It’s been great for co-sleeping and supporting her growing independence. It seems to be made with high quality materials and came with clear instructions and everything needed for assembly. We recommend it!
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for your thoughtful review! We’re glad to hear that your granddaughter is enjoying the Little Dreamer Bed and that it’s helping with co-sleeping and her growing independence.
We also appreciate your patience with the delivery, and we’re happy that our team was able to assist in resolving the issues. Your feedback about the quality and ease of assembly means a lot to us.
Thank you again for recommending Mimi Beds — we truly appreciate it!
The bed is great my child loves it.
The bed is great my child loves it.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you for your kind words! We’re so happy to hear that your child loves the bed—it means a lot to us.
Wishing you many happy moments with it!
Okey/good experience overall
Okey/good experience overall. Good customer service, quick response. The bed looks nice visually but had a bit of a strong smell of paint or something. It took about 3 days to air out the room. There were a few spots where the paint was missing or patching but it’s was not super noticeable after we’ve assembled it fully. Also the wood was cracking a bit when we were tightening the bolts but we might have put touch force.
Overall there were some flaws but the assembled construction seems sturdy and visually pleasing plus our daughter loved it.
26. tammikuuta 2026
Vastaus yritykseltä Mimi Beds
Thank you for your detailed feedback! We really appreciate you taking the time to share your experience.
We’ll be sharing your comments with our team to help improve our products and ensure an even better experience for our customers. We’re glad to hear that the bed is sturdy, looks great, and—most importantly—that your daughter loves it!
Beautiful and amazing product
Beautiful and amazing product. Easy to build and looks really good. Transitioned the baby at 6 months into this big crib like bed and it’s been perfect.
Only problem we had was with delivery but the company was very good to make follow up with the carrier and eventually we received the product.
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for your kind words! We’re thrilled to hear that the bed has been perfect for your little one and that the assembly was easy.
We also appreciate your patience with the delivery, and we’re glad our team could assist to ensure the product reached you. Wishing you and your family many happy moments with the bed!
I tried to cancel the bed weeks ago
I tried to cancel the bed weeks ago , my daughter lost the baby . I emailed without a response back , even tried ti go through my credit card . Now the bed shows up , the box is ripped, wet and looks like its from a second hand .my heart is broken . As i read yiur return policy i loss money and thats if i can manage to find a place on your website to return it ...
26. tammikuuta 2026
Vastaus yritykseltä Mimi Beds
We are truly sorry for your loss and for the distress this situation has caused. Please accept our deepest condolences.
We sincerely apologize that your order arrived in poor condition—that is certainly not the experience we want for any of our customers. We have reached out to you directly via email to address this issue and assist you with the return or any other solution that works best for you.
We truly appreciate your patience and understanding during this difficult time.
I recently purchased this convertible…
I recently purchased this convertible crib for our baby, and overall, I’m really impressed! It arrived well-packaged with clear instructions, and all the pieces fit together solidly. The solid wood construction feels premium and secure, with no wobbling or cheap particle board vibes. We’ve had it set up for a few months now, and it’s holding up beautifully.
The only area where I think the manufacturer could do a better job is with the crib door (side gate) fasteners and alignment to the frame. The door mechanism works fine and feels secure once engaged, but the alignment isn’t always perfectly flush right even after trying to make sure all the other parts are assembled according to the manual, the fasteners/hardware could be a bit more well designed for plug and play.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you’re enjoying the convertible crib and that it’s holding up beautifully—especially that the solid wood construction and overall quality have met your expectations.
We also appreciate your thoughtful notes about the crib door alignment and fasteners. Your feedback is extremely valuable, and we’ll be sure to share it with our product team to help improve the design for an even smoother assembly experience in the future.
Thank you again for your review and for choosing our product. We hope your little one continues to enjoy their new crib for years to come!
Not sturdy and unsafe for children
The bed looks nice, but it is very unsteady and not tall enough. The mattress does not fit properly, leaving a gap on one side where my daughter’s foot could easily get stuck. For safety reasons, I wouldn’t recommend it.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
We’re very sorry to hear about the issues you’ve experienced with the bed. Your concerns about stability and mattress fit are important to us, and we’d like the opportunity to address them properly.
Could you please reach out to us directly at info@mimibeds.com
so our team can assist you and work toward a solution?
We appreciate your patience and look forward to helping resolve this.
We recently got the Dream Raft floor…
We recently got the Dream Raft floor bed for our toddler, and it's been a game-changer. My son just loves it—he's so excited every night and spends tons of time playing, reading, and lounging in it during the day. He falls asleep quickly and sleeps soundly through the night, looking super comfortable and relaxed the whole time.
The materials are above expectations: solid wood that feels premium and well-crafted, with a beautiful natural finish that matches our home perfectly. No cheap vibes here—it's sturdy and clearly built to last.
Setup was very easy too. The instructions were straightforward, and it only took me about 30-45 minutes with basic tools—no major headaches.
Huge thanks to Mimi Beds for creating such a wonderful Montessori-inspired bed that promotes independence while keeping things safe and fun. Highly recommend to any parent transitioning to a floor bed!
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that the Dream Raft floor bed has been such a hit with your son and that it’s making bedtime—and playtime—so enjoyable.
It’s great to know that the quality, craftsmanship, and ease of setup met your expectations. We take pride in creating Montessori-inspired beds that are both safe and fun, and your kind words mean a lot to our team.
Thank you again for your support and recommendation! We hope your little one continues to enjoy many happy nights and playful days in the Dream Raft.
So far things are not going well
So far things are not going well. I ordered the bed in November and have had to hound the company to find out if it is coming. Apparently the bed is with purolator but I have my doubts. The company said they will not refund me as it is in transit.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you for sharing your feedback, and we completely understand your frustration. Waiting for an order, especially one placed months ago, can be incredibly stressful, and we sincerely apologize for the inconvenience this has caused.
To help resolve this, we can have our support team contact Purolator directly to confirm the status of your bed and ensure it is on its way to you. Our goal is to provide clarity and peace of mind so you know exactly what’s happening with your shipment.
We truly appreciate your patience, and we’re committed to getting this sorted for you as quickly as possible.
Works for now
I like the look of the bed and does what I need for a reasonable price. However, the bed is not as sturdy as I was hoping for. Like other reviews have said, the bed will be especially wobbly when the gate is removed in the future. The slats were also pretty thin and don't feel sturdy.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you for sharing your feedback. We completely understand your concerns regarding the sturdiness of the bed, and we’re sorry it hasn’t met your expectations in that regard.
We’d like the opportunity to assist and see if there’s a way to help improve the stability of your bed. Please feel free to reach out to us directly at info@mimibed.com, and our team will be happy to guide you with solutions or support.
We truly appreciate your feedback and your patience, and we want to ensure you can enjoy your bed safely and comfortably.
Great customer service
Ordered the bed Jan 14 by Jan 21 it wasn’t here but I had shipping label with no updates, emailed Mimi Beds that day got a prompt response and within minutes of that Canpar (courier) updated status and bed was here by the 26th would have been the 23rd but snow storm. Absolutely love the bed enough space for me to lay in when my little one isn’t feeling good, definitely recommend!
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for taking the time to share your experience! We’re so glad to hear that your bed arrived safely and that you love it. It’s wonderful to know there’s even enough space for you to comfort your little one when needed—that’s exactly the cozy, family-friendly experience we hope to provide.
We really appreciate your recommendation and your patience during the shipping process, especially with the snowstorm delay. It means a lot to us!
Enjoy your new bed, and thank you again for choosing Mimi Beds.
Issues with shipment
Issues with shipment
For the price I was expecting a good customer service. The company does not have a working phone number, they do not reply emails and my bed shows delivered in QC regardless of my address being in Ontario.
Not sure if I should right away ask for a refund because this whole experience has been terrible. There is no confirmation of when I should receive my items.
They do not reply emails, but I do hope they reply a bad review.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience this experience has caused. We completely understand your concerns regarding the delivery and communication delays.
Please know that your case is currently being reviewed, and our support team has already been assigned to your concern. We are actively looking into the situation and will provide you with an update as soon as possible regarding the status of your order.
We truly appreciate your patience as we work to resolve this, and we’re committed to ensuring your concerns are addressed.
I loved Mimi beds
I loved Mimi beds! Cute and my kid loved it. Good design and quality.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mimi Beds
Thank you so much for your kind words! We’re thrilled to hear that you and your little one are enjoying the Mimi Bed.
It means a lot to us to know that the design and quality made a positive impression. Your feedback truly brightens our day!
We hope your kid continues to have lots of fun and cozy nights with the bed!
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