Collected from Crumlin branch within a few days of ordering. Received telephone call to say the items were ready to collect first thing. Polite staff.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Näytä lisää
Yritys on vastannut
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Näytä lisää
Yritys on vastannut
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Puutavaraliike
- Rakennustarvikkeet
- Polttopuutoimittaja
- Maisemointitarvikkeiden myymälä
- Vanerin toimittaja
- Puutavaran toimittaja
Tietoja yrityksestä Mill Timber Direct
Yrityksen kirjoittama
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Yhteystiedot
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Yhdistynyt kuningaskunta
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Erinomainen
526 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The posts that you sent were not what I…
The posts that you sent were not what I ordered and the ones you sent were all split and not fit for purpose and I rejected them. I'm still waiting for my refund.
18. toukokuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Peter, we are sorry that the stakes you received were not up to standard. Please note, your refund was processed on the day it was requested. If you are still awaiting to receive payment, please contact us and we will investigate that further. Again, apologies for any inconvenience caused. Best regards, Mill Timber Direct.
Can't fault them!
Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
18. toukokuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Lyn, thank you for such positive feedback! Hope to see you again soon. Kind Regards, Mill Timber Direct.
Vastaus yritykseltä Mill Timber Direct
Thank you for taking the time to review us Amy, that is great to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Always really good service from the…
Always really good service from the team in Croespenmaen
18. toukokuuta 2026
Vastaus yritykseltä Mill Timber Direct
Thank you for leaving a 5 star review Sarah! We will pass your comments onto the guys in Croespenmaen. Best regards, Mill Timber Direct.
Vastaus yritykseltä Mill Timber Direct
Hi Simon, thank you for your 5 star review. Glad you were happy with our products and the speed of delivery. Hope to see you again soon. Best Regards, Mill Timber Direct.
Vastaus yritykseltä Mill Timber Direct
Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct
Excellent Experience
Items were the best price I could find, ready to collect really quickly, and staff on site were very helpful. Excellent experience overall.
30. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Josh. Thank you for leaving a 5-star review! Glad you were happy with our pricing and the service provided. All the best, Mill Timber Direct
Easy to order and great service
Easy to order and great service, no complications no fuss
28. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
That's good to hear Mike, thank you. Enjoy your day, Mill Timber Direct
Exceptional service
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and the delivery driver brought all of the timber into my garden for me because there was no way I was lifting it myself! Incredible quality too for the price. Will definitely be using again.
24. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Emily. Thank you so much for leaving such a positive review. We will pass your comments onto Laurie and the rest of Mon Timber Newport. Glad you were also happy with the quality of the timber and we hope to see you again soon. Best Regards, Mill Timber Direct
Order arrived when advised
Order arrived when advised
Driver was cheerful, helpfully and off loaded efficiently
24. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Robert. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Phoned up for latest on order on to…
Phoned up for latest on order on to find order had been ready yesterday, it would be nice to receive an update
9. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Brian, thank you for taking the time to leave us a review. We do apologise that you were not contacted when your order was ready to collect. We hope you will consider raising another order with us again in the future. Apologies, Mill Timber Direct.
Vastaus yritykseltä Mill Timber Direct
Thank you very much for sharing your review of our service, Alan. We hope to see you back on the site soon. All the best, Mill Timber Direct
Brilliant delivery service
Brilliant delivery service. Prompt and professional. The delivery driver was super helpful.
17. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Thank you for the great feedback and we hope to see you again soon! Best Regards, Mill Timber Direct
Timely delivery and quality product!
14. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Steve. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Great Service...
Easy to order, great service, reasonably priced, arrived as confirmed, driver friendly and helpful in putting timber where I needed it, will be back for more shortly :-)
9. huhtikuuta 2026
Vastaus yritykseltä Mill Timber Direct
Thank you very much for sharing the review of your experience, Conner. See you again soon! All the best, Mill Timber Direct
Vastaus yritykseltä Mill Timber Direct
Hi Stuart, thank you for your 5 star review. Glad you were happy with our prices and the service provided. Hope to see you again soon. Best Regards, Mill Timber Direct.
Brilliant service,very helpfull…
Brilliant service,very helpfull customer service.
31. maaliskuuta 2026
Vastaus yritykseltä Mill Timber Direct
Hi Lynne, thank you for leaving us a 5-star review. All the best, Mill Timber Direct
Vastaus yritykseltä Mill Timber Direct
That's fantastic to hear, thank you for taking the time to provide feedback. Have a great day! Kind Regards, Mill Timber Direct.
Vastaus yritykseltä Mill Timber Direct
Thank you very much for sharing your review of our website and service, Lee. We hope to see you back on the site soon. All the best, Mill Timber Direct
Brilliant timber merchants not far from…
Brilliant timber merchants not far from my house and reasonably priced
27. syyskuuta 2025
Vastaus yritykseltä Mill Timber Direct
Hi Gavin. Thanks for leaving a review. Pop into the branch and have a coffee on us sometime! Best Regards, Mill Timber Direct
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.