A great idea, but as many reviews state the pump doesn’t work! Maybe it’s time to look at redesigning the dispenser as this is a common theme. I thought I’d give it a go anyway and I’m very disappoint... Näytä lisää
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I was surprised to see poor reviews as based on my experience it could not be further from the truth! Great customer experience with delivery and product. I am only cancelling due to the sensitivity o... Näytä lisää
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If you’re going to put something on the market that will make people move from toothpaste tubes, at least make the dispensing process faultless. Three days in and I’m ready to throw the dispenser in t... Näytä lisää
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I have been using Mighty Mouthcare toothpaste for a good few months now so feel in a great position to give a real review of how good the product is. I have used many different environmentally friend... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Mighty Mouthcare is on a mission to eliminate plastic waste from the toothpaste industry. We offer refillable, biodegradable, and microplastic-free toothpaste solutions, aiming to reduce the 3 billion toothpaste tubes that end up in landfills or oceans each year.
Yhteystiedot
4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, W1T 6EB, London, Yhdistynyt kuningaskunta
- hello@mightymouthcare.com
- mightymouthcare.com
3,6
Keskitasoinen
102 arvostelua
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Poor Design insipid and limited colour choice
I like the idea of a refillable toothpaste system, but the container design has been disappointing.
The original blue container was tall and narrow, and as the toothpaste moved upwards it became top-heavy and unstable. Mine fell over and broke.
The replacement design is more stable, which is an improvement, but the colour choices are very limited and unattractive.
I was sent the pale green container despite asking for pink, and the colour looks insipid rather than stylish. Meg refused to exchange the insipid green for the pink that I had requested.
For a product that sits visibly in a bathroom every day, the container needs to be both stable and visually appealing.
At present, the concept is good, but the design and colour range need improvement.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Diana,
Thank you for taking the time to share such detailed feedback, Diana. We’re genuinely sorry for the misunderstanding around your dispenser replacement and for the disappointment this caused.
When we mentioned that we don’t normally accept returns, what we meant was that, for hygiene reasons, we usually ask customers to keep the original product as a gift from us while we send out a replacement - apologies if that came across as if we were unwilling to help or exchange your dispenser.
We’re very grateful for your honest feedback on both dispenser designs. Customer feedback around stability is what led us to redesign the original dispenser to be shorter and wider, and it’s equally helpful to hear your thoughts on the colours and overall appearance too. We understand that products used every day in the bathroom should feel visually appealing as well as functional.
As discussed over email, a pink dispenser has now been sent, and we really hope this is much more suited to your preference.
Thank you again for supporting the idea behind refillable oral care and for sharing feedback that helps us continue improving both our products and customer experience.
Credit where it’s due
So we waited a month for our first delivery but the company were completely upfront at ordering saying there was a V2 coming out. Our first dispenser didn’t work, I emailed them a video to show this and they arranged a replacement canister immediately and sent a prepaid QR code. The toothpaste itself is great and I love the idea of less plastic for the planet and less chemicals being absorbed into my body. Not sure the V2 is working as they hoped having read the reviews, but I can not complain with how they have handled our problem.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Natalie,
Thank you so much for your kind words! We really appreciate your patience while waiting for the launch of V2, and we’re glad our team could resolve the issue with your original dispenser quickly for you.
It’s also wonderful to hear that you’re enjoying the toothpaste itself and supporting the move away from traditional plastic tubes and harsh chemicals.
Thanks again for your support and for switching to Mighty - it genuinely means a lot to us. 💚
Pump doesn’t work
Over 3 months to arrive, I had to chase them only then did keep in contact. The dispenser does not work as no tube going into refill bottle so cannot pump up toothpaste. You have to store container upside down to enable it to dispense the paste.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Lorraine,
Thanks for getting in touch and sorry you're having issues. It sounds like the refill hasn't been assembled correctly. The refill needs to be screwed into the top of the dispenser instead of putting it into the base. It needs to be screwed into nozzle to be air tight.
Our dispenser actually works as an airless system, so there isn’t a tube inside the refill. Instead, each refill has a small piston at the bottom that pushes the toothpaste upwards as you pump. You may need to pump the dispenser nozzle a few times to bring the toothpaste to the top of the refill, could you try this and see if it works? Once the air has cleared, the toothpaste should start dispensing normally. If you’re still having trouble after giving it a few more pumps, please let me know and I’ll be very happy to help further.
Thanks,
Charlie
Late to deliver refills which don't fit V1 dispenser
When I bought this last year all went well. Then I ordered refills and paid up in full. Weeks went by with little news from the company other then delay in shipping. Refills arrived today but of a new design and shape which won't fit the original dispenser. I am expecting this to be resolved but what a mess!
I have now received a new version dispenser (V2) from the company but have not yet tried it. Hope it works as well as V1.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Sue,
Thanks for getting in touch. We have sent you an email but also wanted to follow up on here. We sent out a few emails ahead of launch communicating the V2 refills and not being compatible with V1. We have offered a free upgrade to the V2 dispenser via email.
Thanks
Charlie
absolutely amazing company!!
absolutely amazing company!!! i ordered at the start of the year and unfortunately didn’t receive it for a while but mighty kept emailing to make it clear that there were complications with manufacturing (which is totally normal in a smaller business) and switched my order from v1 to v2 as it came out right after i ordered mine. when i received my dispenser, unfortunately it wasnt working correctly so i got in touch through instagram and they were back to me in 10 minutes asking me to email a video of the problem. I emailed the video and mighty was so quick to respond and they immediately sent a new one out to me no other questions asked! amazing service and i absolutely love the product itself, the toothpaste is so refreshing and i love to have a sustainable option of something so simple like toothpaste. can’t recommend mighty enough!!!
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for this amazing review, Elizabeth! We really appreciate your patience and understanding during the manufacturing delays and transition from V1 to V2. As a small business, moments like that can be challenging, so your support genuinely means a lot to us.
We’re sorry your first dispenser wasn’t working correctly, but we’re so pleased our team could get things sorted quickly for you. It’s wonderful to hear that the support experience stood out, and even better to know you’re now loving the product itself.
Creating a more sustainable everyday alternative without compromising on freshness or experience is exactly why we started Mighty, so hearing feedback like this truly makes our day.
Thank you again for your support and recommendation and we’re so happy to have you as part of the Mighty family! 💚
Short of the mark......
Not sure what I was expecting but this didnt match it. Love the concept obviously but it takes a while to 'load' your toothbrush because it takes 1000 pumps just to get more than a dribble out. Not sure if that intended or an issue with the dispenser?
Yeah.....sadly not for me
EDITED ...thank you Charlie ...my bad ...working perfectly now. I'm not sure the instructions were clear in the package but all is good now for me
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Helen,
Thanks for getting in touch and sorry this is happening. I wanted to check that the dispenser has been assembled correctly.
Could I check that you are screwing the refill into the top of the dispenser instead of putting it into the base? It needs to be screwed into nozzle to be air tight.
1. Hold the base firmly and twist the top anti-clockwise to loosen it.
2. Remove the aluminium cap from the refill and screw the refill into the pump until secure.
3. Hold the base firmly and twist the pump clockwise until fully tightened.
4. Twist the pump anti-clockwise 90 degrees until it pops up, ready to use.
Our dispenser actually works as an airless system, so there isn’t a tube inside the refill. Instead, each refill has a small piston at the bottom that pushes the toothpaste upwards as you pump. You may need to pump the dispenser nozzle a few times to bring the toothpaste to the top of the refill, could you try this and see if it works? Once the air has cleared, the toothpaste should start dispensing normally. If you’re still having trouble after giving it a few more pumps, please let me know and I’ll be very happy to help further.
Thanks
Charlie
Terrible product … cheap and the…
Terrible product … cheap and the toothpaste just drizzles out… THEY DONT ACCEPT RETURNS … terrible company
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Donna,
Thanks for getting in touch and sorry this is happening. I wanted to check that the dispenser has been assembled correctly.
Could I check that you are screwing the refill into the top of the dispenser instead of putting it into the base? It needs to be screwed into nozzle to be air tight.
1. Hold the base firmly and twist the top anti-clockwise to loosen it.
2. Remove the aluminium cap from the refill and screw the refill into the pump until secure.
3. Hold the base firmly and twist the pump clockwise until fully tightened.
4. Twist the pump anti-clockwise 90 degrees until it pops up, ready to use.
Our dispenser actually works as an airless system, so there isn’t a tube inside the refill. Instead, each refill has a small piston at the bottom that pushes the toothpaste upwards as you pump. You may need to pump the dispenser nozzle a few times to bring the toothpaste to the top of the refill, could you try this and see if it works? Once the air has cleared, the toothpaste should start dispensing normally. If you’re still having trouble after giving it a few more pumps, please let me know and I’ll be very happy to help further.
We are very happy to accept a return if needed but always try to see if we can resolve the issue before doing so.
Thanks
Charlie
Amazing customer service
Amazing customer service, super responsive and what a great idea. Been searching for a decent eco friendly toothpaste and this is perfect. No having to remember to order online. Subscription to my door. Love it
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi there,
Thank you so much for your lovely review - we are so glad to hear you love the toothpaste & the convenience of it being delivered to your door.
Thanks for joining the Mighty movement!
Ordered in March
Ordered in March but not received until May. Contacted company who replied promptly and apologised for delay in stock. Received when promised. Very happy
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Mark, I'm really sorry to hear this has happened. Could you let me know your order number and we'll into this right away?
Thanks
Charlie
Epic product and great concept
Epic product and great concept! Delivery arrived on time- really changed my mouth hygiene game !!
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your wonderful review Sasha! We are so glad to hear it's changed your oral hygiene for the better 💚
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your wonderful review Kitty - we are so glad you love the product 💚
LOVE IT
Great product, tastes really natural and love the concept of reducing plastic and changing the way we think about toothpaste. 5 stars all round.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your kind words George - we are glad to have you join us on the Mighty mission to reduce plastic waste!! 💚
I have been absolutely thrilled with…
I have been absolutely thrilled with moving to Mighty. Not only is it a great taste but it feels cleaner, fresher and healthier. The dispenser is so much prettier in the bathroom than a plastic tube and eco friendly. Why wouldn’t you love this product!!! I do. X
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your lovely review, Jenny! We’re absolutely delighted to hear how thrilled you are with the switch to Mighty.
It’s wonderful to know you’re enjoying the taste and freshness, and that the dispenser feels like such a positive upgrade from traditional plastic tubes. Creating something that looks great in the bathroom while being kinder to the planet was a huge part of our mission, so your feedback really means a lot.
Thank you again for your support - we’re so happy to have you as part of the Mighty community! 💚
A fab toothpaste and really helpful…
A fab toothpaste and really helpful team behind it. Love that they’re sustainable and transparent too
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your kind review Ellie! We’re delighted to hear you’re enjoying the toothpaste and that our team and approach have made such a positive impression.
Being sustainable and transparent is incredibly important to us, so it really means a lot to hear that recognised by our customers.
Thanks again for your support and for being part of the Mighty mission! 💚
Love the toothpaste, love the dispenser
I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received really friendly personal replies each time, and my issue has been fully rectified. As for the product, it's brilliant - the new dispenser is fantastic, better than the original, and the toothpaste itself is really good. And I LOVE the lack of toothpaste tubes in our house!
Don't be put off, I think they've just had some teething issues with the dispenser and have now made it better. I highly recommend, I might order a second one for my weekend bag 😁
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for this thoughtful and supportive review, Lucy! We really appreciate your patience and understanding, especially during the earlier delivery and dispenser challenges.
As a small business, there have definitely been some learning curves along the way, so it means a huge amount to hear that our customer service and communication made a positive difference for you. We always want customers to feel looked after personally, and we’re so pleased your issues were resolved each time.
It’s also fantastic to hear you’re loving the new dispenser and toothpaste... especially the reduction in toothpaste tubes at home! A second dispenser for the weekend bag sounds like a brilliant idea 😊
Thank you again for your recommendation and for being such a valued part of the Mighty community! 💚
Would Recommend
Great product focused on sustainability and environmentally friendly! Tastes great and so nice not to have to think about when you need to buy your next tube - it gets delivered to the door! Also love the dispenser colour 😍
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your lovely review, Olivia! We’re so pleased to hear you’re enjoying both the toothpaste and the convenience of the refill deliveries - making oral care simpler and more sustainable is exactly what we hoped to achieve.
And we’re especially happy to hear you love the dispenser colour too 😍
Thank you again for your support and recommendation, it means so much to our small team! 💚
I have had a long standing problems…
I have had a long standing problems with bleeding gums, gum sensitivity and inflamation and plaque build up for a number of years. I tried all the recommended toothpastes and dental care to no avail. So - I looked into the meaning of the coloured strips at the bottom of toothpaste tubes and realsied my problem was most likely an ellergy to some of the contents. My next step was investigating chemical free toothpaste. I eventually picked out Mighty Toothcare as being a standout winner on all fronts. After four weeks of use I went back to my dentist and hygienist for routine check up. They were amazed at the improvement. Very minimal plaque build up, no bleeding from the gums and no visible signs of gum irritation, in fact my teeth were healthier than they had been for the last 6 years. I can truthfully say that I put it down to the Mighty Toothcare paste. Oh and it comes in a stylish eco friendly container that the recyclable toothpaste insert screws into. All at an affordable and competitive price. Whats not to love. And no I wasnt paid to write this!!
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for taking the time to share your experience, Philippa. We’re truly delighted to hear that Mighty has made such a positive difference for you.
It’s incredibly meaningful to know that after struggling for so long with gum sensitivity and irritation, you’ve found a toothpaste that feels gentle, effective, and supportive of your oral health. Hearing that both your dentist and hygienist noticed improvements is wonderful feedback for our team.
We’re also so pleased that you appreciate the refillable dispenser system and our approach to reducing plastic waste without compromising on quality or affordability.
Thank you again for your thoughtful and detailed review and especially for your honesty and trust in sharing your experience. Support like yours means the world to our small team 💚
Great eco toothpaste
Great eco toothpaste - the new dispenser they have just sent out to me is a very cool upgrade as well 😎.
Highly reccomend if you are looking for a more sustainable alternative to the standard stuff.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Thank you so much for your great review! We’re thrilled to hear you’re enjoying the toothpaste and loving the new dispenser upgrade too!
Creating a more sustainable alternative to traditional toothpaste tubes while still making it feel premium and enjoyable to use is exactly what we set out to do, so your recommendation really means a lot.
Thanks again for your support and for being part of the Mighty mission! 💚
Excellent customer service!
Although initially the communication was not very impressive, I then received excellent service.
A new dispenser was sent out promptly. I enquired as to where the refills were that I’d ordered, and got an extremely quick response and all was sorted.
When all is said and done, this is an absolutely terrific product. I love the toothpaste and the new dispenser is much better than the old one.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Exceptionally poor customer service
I'd love to comment on the product, but two months after placing an order, nothing has been received - and no updates have been provided by the company to explain why. My email asking for information still has not been responded to - exceptionally poor customer service. All this while the company continue to state under "delivery" on their website, "We endeavour to dispatch your order within 24 hours of receiving it before 4pm (Mon-Fri excluding Bank Holidays). Delivery typically takes 2-3 working days from the moment of dispatch." Clearly not. Extremely disappointed. Avoid!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mighty Mouthcare
Hi Mark,
Thanks for your feedback.
We’ve been sending regular email updates to customers as timelines have evolved, to ensure everyone is kept informed during this transition. That said, we’re sorry to hear you feel you haven’t received adequate communication - it may have been our emails have fallen into your junk inbox?
You mentioned information on our website regarding dispatch timelines - we’d genuinely appreciate if you could point us to where you saw this, as it’s not reflective of the messaging we’re currently sharing with customers.
We’ve also looked into your case and can see your previous email unfortunately landed in our spam inbox, which is why you didn’t receive a response at the time. That’s now been picked up and replied to.
Your order is part of our upgrade to the new V2 system, and you’ll receive tracking details as soon as it’s dispatched which will be within the coming week as mentioned over email.
Sorry again for any disappointment caused - we hope to make that up to you once you receive the product!
- Mighty Team
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