Keith came out to repair our printer. Great service from him although its taken 2 weeks and numerous calls from reporting the fault, I feel this is not something keith has control over.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Keith managed to assist with servicing our printer in no time and in a professional manner. He was quite friendly and did explain to us what was wrong and how he was going to fix it. Kuddos to you... Näytä lisää
Yritys on vastannut
Keith came to our office to carry out printer maintenance and did a fantastic job! He was knowledgeable, thorough, and friendly throughout the process. Thanks, Keith, for your excellent service and a... Näytä lisää
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Michael Sorted my laptop out to connect it to the printer. This has been an ongoing issue for months and Hampshire have been struggling to sort it for me remotely. I am now connected to the printer an... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
MiD Solutions 4 Documents Ltd. provides Managed Print Services to businesses throughout the country. The team has decades of combined experience providing products and service to businesses and the public sector. Growing out of a giant in the print technology industry, MiD was established as a separate company in 2012, retaining its status a main dealer for Toshiba and Sharp multifunction printers. MiD has access to their entire range of devices, as well as commercial desktops, plotters, large format printers, and digital signage and touchscreens from a range of other suppliers including Epson, HP, Lexmark, NEC, and OKI, offering flexible and tailored solutions for each individual organisation. No matter the size or industry, MiD identifies the appropriate devices and services for each organisation, based on their current and future requirements, taking into consideration key factors, such as: number of employees, amount of available office space, and required features.
Yhteystiedot
Yhdistynyt kuningaskunta
- mids4d.co.uk
4,9
Erinomainen
569 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 60 %: iin saamistaan huonoista arvosteluista
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Keith - Great Repair Service - Toddington Childcare and Forest School
Keith came to fix our printer when we encountered an error code none of our team had seen before. He not only resolved the issue but also took the time to check each part with great detail and care, demonstrating clear expertise. Keith is always friendly, and we enjoy our chats whenever he visits. Thank you!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was absolutely wonderful
Keith was absolutely wonderful, he came and fully serviced the machine, changed the faulty parts and updated the software. He’s incredibly polite and worked efficiently the job was done way sooner than we anticipated 👍🏼
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Always a nice experience and very…
Always a nice experience and very effective.
Michael has always been very speedy when attending to fix any issues.
Thank you
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Stephen was really helpful and helped…
Stephen was really helpful and helped to resolve the issue really quickly
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Super quick turn around for call out
Super quick turn around for call out, big thanks to Keith. Super friendly and helpful both over the phone and in person.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
We had a problem with our Toshiba…
We had a problem with our Toshiba printer.
Mid solutions had an engineer out with us the next day.
Michael who came to fix the problem as brilliant as always. He explained the problem and had us up and running in no time.
Thanks Michael and Mid solutions.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Guys are hard working and so patient in…
Guys are hard working and so patient in explaining about the printer
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great service from Michael
Great service from Michael. Nice guy. Very professional.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great Professional Service
Michael was really friendly. Explained the issues and was very professional.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Excellent Service and support
Keith was really helpful, sorted the matter with excellence. Made sure that we are satisfied and our device is up and running.
Excellent service, and great communication.
Just perfect !
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Don't do it
NO, No, No Don't be fooled by these comments, don't use this service…. You will be signed into 5 years contract and payment will be increased even if you don't use the printer. You will go from £30 a month to £50 a month to £100 a month without even using the printer. The worst decision of my life. Please just buy your own printer
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer.
We are very disappointed to read such a negative review on Trustpilot. MiD Solutions takes all complaints very seriously. I can see you have had contact with our Head of Customer Service who has answered your questions and has explained that we are simply looking for you to stick to the terms in the agreement you signed. MiD Solutions has 1400 customers nationwide; we pride ourselves on a 90% customer retention rate year on year.
Should you wish to discuss the terms of the contract again, please do reach out to me directly – 0161 543 0116.
Thanks,
The MiD Solutions 4 Documents Team
Keith Bratt was efficient and friendly
Keith Bratt was efficient and friendly. He did his job professionally and was quick to answer any queries we had.
Thanks Keith!
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was amazing he definitely needs…
Michael was amazing he definitely needs recognition and more staff like him
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael MID SOLUTIONS
Michael , came down and he adjusted our printer machine and fixed all issues and queries we had.
Thanks Michael- SM Lawson Solicitors, Mohammed.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was quick and efficient
Keith was quick and efficient. Quickly resolved the issue.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
I’m really happy with the service I…
I’m really happy with the service I received today — the issue was resolved very quickly and efficiently.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal was very friendly and efficient…
Micheal was very friendly and efficient and went above and beyond to mend our machine.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith made it very simple to follow his…
Keith made it very simple to follow his instructions, which pleased me as I'm not very technically minded.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Amazing and friendly team
Great team. Claire was really great in explaining all the details of contract and Keith was great servicing our copy machine, smooth and quick process. Highly recommend them!!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very friendly and helpful
Michael was very friendly and helpful, had our problem resolved in minutes. Highly recommend
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
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