We have been lucky enough to deal with Colleen Heaney. Who has excelled all of our expectations and made the entire process easy. She dealt with all of the Stuff we needed and made us feel like we wer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Super fast delivery, I swear this company is like the new Under Armour, and little hidden gem 💎. The quality of these products is seriously second to none, we are extremely impressed with this... Näytä lisää
Yritys on vastannut
Was blown away by the quality of the products I received, which were varied. Everything was perfectly tailored and the craftsmanship, care and attention to detail was evident on all items received. Lo... Näytä lisää
Yritys on vastannut
We have been getting our uniforms from MFC Sports for quite a while now and the service has always been brilliant especially from Niall Scully. I made plenty of changes along the way but he managed it... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Bespoke team and leisurewear that is tailored to you with an overall commitment to quality.
Yhteystiedot
Unit 13, Springtown Industrial Estate, BT48 0LY, Derry, Yhdistynyt kuningaskunta
- marketing@mfc-sports.com
- mfc-sports.com
4,7
Erinomainen
309 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ridiculous waiting time.
It's over 7 weeks since I made my order, still waiting. Ridiculous waiting time.
23. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Good afternoon, Damien,
We appreciate you taking the time to provide your feedback.
This would not be an issue we would encounter often, we do apologise for the experience that this has led you to have had.
Your comments are important to us. We are always aiming to improve and provide the best service for our customers.
If you would like more information on this, get in touch with our customer service team at customerservice@mfc-sports.com. They are always happy to help!
Thank you for your understanding and patience.
Gavin @MFC
disgraceful customer service
disgraceful customer service
order a PE kit, phoned 48 times before I got an answer.
tried to cancel the order as it was showing as still in process due to child being offered alternative school.
didnt have the guts to phone me back was a keyboard warrior and has tried to claim order is with me!!!!
9. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Victoria,
Thank you for providing your feedback.
We are sorry to hear you haven't had a great experience with us.
We can see you had emailed on the 8th of August, whilst we had been on a staff training day and had our automated reply system set on our emails and phone systems to suggest that we would be back in touch the following day.
We are more than happy to further discuss what we had briefly touched on over our phone call on Friday the 9th in regard to your refund, please feel free to return our call any time that suits.
If you have any further questions please email customerservice@mfc-sports.com and we will assist you further.
Thank you again.
Gavin @MFC
Gear was excellent quality and the team…
Gear was excellent quality and the team were great to deal with. Very helpful. Kids' Half Zip tops look great as do adult hoodies. The adult rain coats are great too- nice and long with good hood.
2. maaliskuuta 2024
Ordered club gear recently
Ordered club gear recently. One of the items didn't suit and had a very straightforward and satisfactory exchange with Gavin at customer service. Very prompt response and easy to deal with.
3. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Edel,
We are delighted to hear your experience with us was easy and effortless!
That's great to hear, our customer service team are always willing to help with any questions at any time, just let us know how we can help!
Thanks again for taking time to express this, Edel.
Thanks, The Team @MFC
Excellent customer care
Rapidly responding to my issue. Excellent customer service. Replacement Jersey & 40%. I couldn't ask for any better. Thanks MFC
24. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Lisa,
Thank you for taking time to share your experience with us!
That's great to hear, our customer service team will be happy to assist at all times; any questions, just let us know!
Looking forward to any future dealings,
Thanks, Gavin @ MFC
Vastaus yritykseltä MFC Sports
Hi Anon,
We appreciate you taking the time to provide your feedback.
As our garments are made to order, our turnaround times are designed to ensure each item is crafted with the highest quality and tailored specifically to you.
Your comments are important to us. We are always aiming to improve and provide the best service for our customers.
If you would like more information on this, get in touch with our customer service team at customerservice@mfc-sports.com. They are always happy to help!
Thank you for your understanding and patience.
Gavin @MFC
Very well made clothes
2. huhtikuuta 2024
Vastaus yritykseltä MFC Sports
Hi Sharon,
Thank you for taking the time to express this!
We are delighted to hear you love your gear.
We hope you enjoyed your experiences to date, and many more!
Thanks, Gavin @MFC
Placed order
Placed order, system easy to use. Could follow status of order online and goods delivered. Happy to use the service again and would recommend it.
2. maaliskuuta 2024
Vastaus yritykseltä MFC Sports
Hi Joan,
We are delighted to hear your experience with us was great!
Thank you for your kind feedback!
We look forward to your future custom,
Thank you, Gavin @MFC
We ordered a set of personalised football jerseys.
We ordered a set of personalised jerseys from MFC Sports, I was in contact with Niall, he was very responsive with emails and extremely reactive to changes in our order.
Delivered before the due date, very good quality!
Thank you Niall and Co.
17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Lesley,
We are very happy to hear that you've had a great experience with us, thank you for the generous feedback and custom.
Thank you for taking the time to express this!
Thank you, Gavin @MFC
1st Class
3rd time back with MFC for repeat orders, service 1st class & link is simple and straightforward to use, rep (Mick) absolute gentleman nothing was problem, quality of garments top class
8. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Brendan,
We are delighted to hear that you had another great experience,
We look forward to your future custom, thank you for taking the time to express this!
Thanks, Gavin @ MFC
Top Customer Service & Quality
Always Great Customer service from MFC & Top Quality Garments! Have placed multiple orders with them to date & would always highly recommend.
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi,
Thank you for taking the time to write your review! Our customer service team are always happy to assist.
We hope you enjoyed your experiences to date, and many more!
Thanks, Gavin @MFC
Highly recommend
We’ve used MFC for multiple club orders and the team have always been very helpful and flexible with the colours/design of the gear and quality has been great. Highly recommend!
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Ciara,
Thank you very much for your review.
We are very happy to hear that you've had a great experience, thank you for the generous feedback. Looking forward to future dealings with you and your club,
Thank you, Gavin @MFC
Maith thu
Was blown away by the quality of the products I received, which were varied. Everything was perfectly tailored and the craftsmanship, care and attention to detail was evident on all items received. Looking forward to the next time our kit is available. Thanks team MFC we definitely made the correct choice in choosing your brand. Cheers Danny Mcilwaine.
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi Danny,
We are delighted to hear that you loved all of the gear.
Thank you for taking the time to express this!
Thank you for the kind feedback also!
Thanks, Gavin @ MFC
The quality of these garments are…poor
The quality of these garments are awful, for the price you would be expecting O’Neill’s quality. Unfortunately our school is continuing to use this pe uniform, trouser zips break almost straight away, garments all bobbling after a few washes.
26. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Hi James,
Thank you for leaving your review and apologies about the experience that you've had,
Our Customer Service Team will be more than happy to deal with any faults you have. If you'd like to reach out to them - customerservice@mfc-sports.com , I'm sure this can be sorted no problem,
Thanks, Caolán @ MFC
Terrible customer service
Terrible customer service. Don’t offer refunds and exchanges. Purchased two pairs of skinnies as part of school PE uniform and couldn’t exchange for different size as they were ‘custom’ made. Ridiculous. And was told that they could send me the refund policy to read just encase I was unable to grasp the reason why I couldn’t exchange.
20. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MFC Sports
Good morning, Laura,
We appreciate your feedback and as discussed over emails, we would still be happy to have your garments assessed to ensure the sizing is correct.
We are always happy to help our customers and want them to have the best experience possible which is why we provide all the relevant information however, this is our policy and explained to every one of our customers throughout the ordering process.
Please contact our team if you have any further questions on this,
Thanks, Caolán @ MFC
Vastaus yritykseltä MFC Sports
Hi Brid,
We appreciate you taking the time to leave a review, thank you! We look forward to any future dealings with you,
Caolán @ MFC
Vastaus yritykseltä MFC Sports
Hi Elaine,
We're glad you love your order! Thank you for the kind feedback,
Caolán @ MFC
It takes too long from the order date…
It takes too long from the order date to delivery date !
I was supposed to receive my son's jacket two weeks ago and it still hasn't arrived by 2nd Feb ! This jacket was ordered on the 3rd December.
I had to follow up on it myself, no email arrived to say it would be delayed.
3. joulukuuta 2023
Vastaus yritykseltä MFC Sports
Hi Helen,
We are very sorry about the experience that you've had. We know that it has since been sorted between you and our customer service team and we've taken action in order to better this.
Thank you for your custom!
Caolán @ MFC
Vastaus yritykseltä MFC Sports
Hi Paula,
It's great to hear that you are happy with your order. We look forward to future dealings with you,
Thank you, Gavin @ MFC
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.