MensDesignerShoe.com Arvostelua 

29
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fantastic customer service. Buy with confidence, if you are not happy they will make it right!

Saanut 5/5 tähteä

MensDesignerShoe.com is an amazing site. So many nice, quality shoes to select from. Stephen, the owner, is very helpful and responsive. He assisted me through selection and purchase of some beautiful... Näytä lisää

Saanut 5/5 tähteä

The assistance Steve at MensDesignerShoe exceeded my expectations, answered all of my questions and concerns and fitted me perfectly with my new shoes. Steve was very patient throughout our phone call... Näytä lisää

Saanut 5/5 tähteä

The customer service was great no problem with exchanging products. My only issue was the product that I eventually bought for the price point was subpar material and workmanship. Marco Di Milano Leon... Näytä lisää

Yrityksen tiedot

  1. Kenkäkauppa

Yrityksen kirjoittama

MensDesignerShoe.com is one of the largest online retailers of men's luxury shoes and accessories from around the world. We carry the finest handmade brands such as Moreschi, Zelli Italia, Mezlan, Santoni, Maseratti Shoes, Mauri, Belvedere, among many others. We offer literally thousands of shoes in every imaginable color, size, and width, including special order shoes. We pride ourselves on our personal touch and helping customers find just the right shoes for their needs.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

29 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(29)

11 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

They do not provide a return label if…

They do not provide a return label if shoes don't fit. Customer service rep argued with me when I stated my dissatisfaction in the on line company that makes the customer pay Shipping if shoe doesn't fit. The rep hung up on me. I have a 350 dollar pair of shoes that don't fit and no knowledge of how to return them. Very shady business!!!!!

13. tammikuuta 2025
Oma-aloitteinen arvostelu
MensDesignerShoe.com-logo

Vastaus yritykseltä MensDesignerShoe.com

Greetings Angie,
Thank you for your comments. We received a call from you earlier today regarding needing to do a return. We informed you on that call that we would email you return instructions which we did immediately after the call. We can see that you received and opened that email shortly after we sent it.

We have a return policy on our website that is very clear, and accessible from all pages of our site. Our return policy clearly states we ship free to the customer, we do not provide labels for returns.

In regards to your specific call, your language was uniquely foul and inappropriate as was your volume. We confirmed we would send the return instructions over to you, but did need to end the call at a certain point because of your belligerence.

We understand folks can get frustrated. We also believe there's common decency and respect we should all operate with.

We wish you the best and look forward to processing the return.

God bless you

Saanut 5/5 tähteä

Made well, company works well with your needs

I wanted to buy my husband some really nice shoes and ordered them from Men’s Designer Shoes. There were some issues that I had and needed to return them, the whole process was extremely smooth. They got back to me in a timely manner, and kept in correspondence with me till everything was settled. I was very grateful for their care and ability to work with me. Thank you Stephen! The quality of these shoes are absolutely gorgeous and made so well. We love them. I feel like there are few things guys can accessorize with and shoes are one of them, thanks to amazing designer shoes places like this.

27. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The gentleman was very patient

The gentleman was very patient, pleasant and had good people skills and made my ordering experience comfortable not to mention the good merchandise that I bought, looking forward to my next exotic shoe purchase

29. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Got the shoes I dreamed of, but thought I couldn't get.

I bought two pairs of shoes originally, one of the pairs I was sent was wrong. Not bad, just not what I had ordered. Contacted their support, sent pictures, verified what had happened, worked it out, and we found an agreeable solution.

I did run into an issue regarding email communication, which neither of us know why happened, I suspect it was because my email attaches a public pgp-key in emails and their email system assumed this to be spam, or it was because of an oversight, but once they found out that I had been trying to contact them, they did follow up on everything.

Great place to get shoes, if you want to contact support, just be patient as it seems to be a one-man-army

nb. Check your local laws regarding exotic skins if you intend on getting any.

13. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service, but be patient

I have purchased several pairs of shoes from MDS over the years and it has always been a great experience. This time, I had a fit issue (a bit big) and a style issue (they weren't what I thought) with the two pairs I bought. For the fit, Stephen sent me a pair of inserts on his dime and let me exchange the ones I didn't like for something else, but in a size down from my normal 13, which was not available. He allowed me to experiment to see if they would work (they do). I had also ordered two ostrich belts that were way too long so they resized them for me. Throughout all this I spent a good bit of time on the phone and emailing back and forth. At times I felt like they were taking a little long to respond until I realized that the only person I was communicating with was Stephen Clark, who is the founder/owner, and not some phone bank drone. So my theory is that this is basically a one man show. With that in mind, I would say that the service is excellent, the selection of top quality product is massive, and Mr. Clark is a great guy who runs a great business and wants you to be happy. Just be patient, because I think he's doing pretty much everything himself.

26. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great business to buy from just be careful of which brand shoe you buy stay away from the ones listed above or below in the review

The customer service was great no problem with exchanging products. My only issue was the product that I eventually bought for the price point was subpar material and workmanship. Marco Di Milano Leoni Caiman Crocodile Lace Up Boots Oil Orix, The product is way oversized was not as stitch down so and glue all the way up into the exotic skin of the of the boot business. I would recommend the shoe manufacturer listed above I would not.

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

55130 Torino Leather Italian Burnished…

55130 Torino Leather Italian Burnished Calf Belt - Black. Excellent product. I’m a true 34 but had to exchange for a 36. The exchange was smooth.

9. syyskuuta 2022
Oma-aloitteinen arvostelu
MensDesignerShoe.com-logo

Vastaus yritykseltä MensDesignerShoe.com

Dr. Morin, I am glad we were able to nail down that belt size for you with the exchange. Enjoy that belt! We appreciate your business.

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