Hi,
We saw your message to our support team where you mentioned that you would post negative reviews about us because we couldn't issue a refund.
We understand that this is frustrating, and we're sorry the situation didn't meet your expectations. However, as explained, your subscription credits were already used. Once a customer has substantially used the service, we can't provide a full refund, as that wouldn't be sustainable for our business.
To help new users evaluate the tool before committing, we provide one free generation so they can see how it works before subscribing. We do this because we want people to subscribe only if the tool is a good fit for them—we're not trying to trick anyone into paying.
Since your subscription was actively used and most of the available credits were consumed, we're unfortunately unable to issue a refund in this case.
We appreciate your understanding and wish you all the best.