Melita Ltd Arvostelua 164

A big thanks to one of your co- ordinators....Mr Victor Busuttil.
So helpful. He contacted me when I was not home and even though I called back later he made sure to visit again when I arrived.
People like Mr Busuttil should be appreciated and respected.
Thank you so much

The worst company I've ever seen in my entire life. I stayed almost a year in Malta, and the number of issues with this company is unbelievable.
- 0 professionalism
- Add charge freely
- Proposed many solutions, for doing nothing finally

Just a company TRAP, think that people are such a fool.

Please stay away this company. Zero professionalism. They just do nothing but obstruct all the process. Getting rid of them is really hard. Please think wise before you start any of their service.

Super fast home internet, they were also quick to resolve an issue with my modem

Pessima in tutto, fallimento totale. Connessione pessima, andavo meglio con l'adsl, assistenza inesistente, sto provando a recedere dal contratto, ho inviato le pec da una settimana e non ho avuto alcuna comunicazione. Provo a contattare il numero per l'assistenza e non risponde nessuno. Enel mi rimbalza alla loro assistenza, nonostante siano stati loro a proporre e fare il contratto. Non fatevi fregare da una società maltese che non ha né capo né coda.... entrereste in un tunnel senza via d'uscita, perché non si sa effettivamente nemmeno come recedere!

I have lived in 5 different countries. Melita is by far the worst mobile service provider I have ever used.

They sell you 5G but you will actually just get 3G speed (if you are lucky).

I mean afterall: We are talking here about a Maltese company. It represents the country pretty well: inefficient, retraded, run by idoits, quality non existent and service out of the rubbish bin.

The worst ISP. What do you expect from Maltese company?

ITS A SCAM NET WORK ,NEVER GIVE YOU WIFI AND HAVE ALWAYS CONNECTION ISSUE ...THE CUSTOMER SERVICE IS CRAP ...IM CONTACTING THEM FOR FIXING MY WIFI FOR OVER A MONTH ....BETTER CHOOSE GO / EPIC..
MELITA IS DISASTER.../////

Pessimi: problemi dall’attivazione fino alla dismissione.

Worst customer care ever , instead of apologizing for a warning of direct debit cancellation which apparently was not the direct was still apply in to my account they blame on me that not understanding the previous payment was for the actually period and payment for the bill due was to be paid because they sistem apparently updated only them not the customer anyway stay away from direct debit and bank payment with Melita

The worst provider possible! Internet not available for 2 days after any maintenance, I need to beg them to come and fix it, even tho they have been notified my work require internet connection. The customer service available for a call for 4 hours only, and then if the issue is not fixed you need to keep chatting with virtual agent. Wouldn't recommend to my worst enemy!

The worse service provider, internet cuts all the time, and the internet speed is a disaster. the modem changed twice. The same issue returns after a few weeks. Even if we upgraded our internet connection. They also cut the internet now and then for ''maintenance'' without providing any alternative to customers who have to work from home. I have been their customer for ages because there is not much of an alternative here in Malta.

Metto una stella perché non posso mettere 0. Mi sono trovata malissimo con Melita. Il servizio non mi è mai stato attivato e mi vedo arrivare in fattura €52.00 da pagare. Lo sconsiglio vivamente.

Manco una stella si merita, e un mese che non funziona, non si riesce a parlare con nessuno, o se tante volte sei fortunato ti trattano pure male sconsiglio sto valutando un altro gestore

If I could give a zero rating I would. The broadband strength is low and limited to my living room and can only cope with one device using 5G. The standard access does not work at all. i reported this, they arranged an appointment for a technician to come and fix it, but he failed to turn up. I have tried 3 times to set up a direct debit and each time Melita sends me an email telling me it's active but then fails to take payment. When I contacted customer service, they tell me first that it was not active then they changed their mind and said it had been declined, then that it had been cancelled. However my bank has confirmed that none of that took place. Very poor service.

This company send SCAM messages to my cellular phone too pay them a fake debt. Well I never made any contract with them, never even heard about them, until the moment of the SCAM messages.
Just for curiosity made a google name search and it looks that they make the same SCAM to others.
My advise to you is block their messages... and if you are the MELITTA scamers just #### you all and your SCAMs

Best internet and customer service in Malta
Amongst the options it was only Melita that was able to provide me gigabit speeds at home (the other two were waaaaay behind in speed as they are still building their networks and my area is still not on their maps :)
Customer service was helpful, invoice was in line what we agreed to, never had any problems.
I also use their mesh option so every corner of my apartment is covered with WiFi, they have a very nice app to check and set connectivity options however I'd like to.
They also provide internet for tens of thousands of subscribers, if their service would be so abismal like some suggests they no longer would be in the business surely. Truly recommend their service.

One star is way too much .horrible horrible experience. stealing money from my credit multiple times. Customers are never right even if you prove it with a bank statement. Playing stupid trying to convince you to overuse data when you have unlimited

Do una stella perché non posso farne zero, ultimamente la linea è pessima, la connessione cade oggi 5 minuti, il numero verde non risponde mai, si mandano le mail e si perdono le segnalazioni.
La sconsiglio assolutamente

Horrible service, miserable workers... Someone have to close this company, they are not in condition to offer a reliable internet service. Please chose anything else but don't make the same mistake as me!