Mega Music Arvostelua 

Excellent customer service, some of the best I’ve received ever! My boy is thrilled with his new drums. Welldone

The staff took my order over the phone and they were knowledgeable and helpful. The staff contacted me as soon as my products had arrived, to organise for my collection and payment in full minus a small deposit I had already paid. When I went into the store, the staff were super helpful. I wanted some other products I knew were in stock from their website. I gave the staff a list of items I had written down from my investigation of their website and the products were gathered up efficiently. I left Mega Music feeling like a very valued customer and I would definitely go back to the store, even though it is an hour drive from my residence. I would and will be recommending Mega Music to my friends.
Thank you for an amazing experience team.

Fantastic, quick and exactly what I was after.

Great service, great knowledge and friendly. As a
79 year old having his first dabble at playing music the guys were really helpful.

These guys are the best. Been going to Megas for 25 years. Recently they helped me out with an issue, and I ended up with one of the best guitars I have ever owned. Thanks guys. Customer for life here.

The staff were great and I felt comfortable

I ordered two sets of wireless microphones in December. After much waiting, I got one set at the end of January and realised that it was the wrong product. Then, the shop said they would deliver the correct set at the end of February. Again, in early March, when I called, they said they had received only one set. I am still waiting for another set after making the order in December. The best part is that no one will call to inform me whether it is coming or not.

Cyclone Alfred..... Thanks got ukelele strings have arrived thank you.

Great service thanks

Helpful staff, prompt delivery, quality product. Thanks

Made my transaction an absolute please to deal with.

Followed advice from online customer support. Received ready for collection notice - at Myaree.
I sent the following via email:
Good morning,

Order Date: 20/02/2025
As part of this order, I enquired about collecting my purchase, from your Wangara store.

Advised of the pick-up selection portion, as part of the order process, to direct this purchase to, I indicated Wangara.

No reference of this action appears on order and invoice documents. There is, however, a response to my initial enquiry which demonstrates my collection request. 

My grand-daughter requires this recorder in time for her music session this Wednesday. She is a student of St James' Anglican School, Alkimos.

Travel to Myaree is impractical - in terms of distance and other commitments I have.

Is it possible to deliver my order to your Wangara store on Tuesday before 1.30pm?

I look forward to receiving your response.

Thank you,

Jonathan Joyce.

To date, I have received neither an acknowledgement or response.
Subsequently, I have purchased the required recorder from another vendor.

On 20/02/2025 12:09, Support wrote:

##- Please type your reply above this line -##
Thank you for contacting Mega Music.

Your enquiry (number 139242) has been received and is being reviewed by our sales staff.

If you wish to add additional information, you can reply to this email.

This email is a service from Mega Music. Delivered by Zendesk
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Dealing with Daz and Rob is always a pleasure, the guys know their stuff and if they don't,they find out and get back to you

Great staff! Placed order & came quicker than expected.

Have brought about $10000 worth of gear from mm over the last few years and am generally happy with the service. My last order was online for a new ibanez guitar, case and strap. I paid online and was notified that it was ready for pickup. When i got there, the case and strap were not available so had to spend a further $120. Not very impressed with that and no discount that i could see even though my previous purchases include a roland fantom 8 88 valued at nearly $6000.

These guys had the instrumental book I needed when no other store on the East coast could get stock. Great prices and good speed of processing.

Ordered speaker cover December 4 2024 . Hasn’t arrived yet

Always a pleasure walking in and finding very helpful staff,esp the drum dept with Aaron always on hand to serve!!!!