Don't even think about doing business…
Don't even think about doing business with these people. They are preying on your desperation for quick and safe weight loss.
There is no refund policy, period.
Getting out of your contract is like trying to get out of a timeshare.
When I complained that the medication that I was prescribed was completely ineffective they claimed it would be reviewed by a qualified individual. No one ever contacted me or followed up. They just went ahead and filled the prescription. When I asked what was going on they flat out lied and said my prescription has been adjusted accordingly. When pressed for specifics no actual changes had been made.
They sent it to the pharmacy, expecting me just to take another month's worth of ineffective treatment, So wouldn't have to eat the cost of not caring enough to follow up.
After many phone calls and completely losing all confidence and trust, I decided to cancel my prescription.
Trying to cancel the prescription is like going to a timeshare seminar, they will talk endlessly, escalate and repeat until they can wear you out and you give up. At the final boss level, I was told flat out. They stopped honoring a refund policy long ago. Despite the fact that if you check out their website, the refund policy says "The only thing you have to lose is your weight"
Also, be aware that they use compounding pharmacies. Look into the controversy of compounding pharmacies making glp drugs and decide for yourself.
Treatment ineffective in my case and they were unconcerned.
Customer support abysmal.
Time share/used car dealership treatment of customer dissatisfaction.








