The description of the analog telephone was very accurate. Set up was simple, my husband will be able to hear much better with the option to increase call volume. The weight of the phone shows the wel... Näytä lisää
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Great shipping great prices great products. Barry marshall director of maintenance lorien Healthcare
Your Quality product showed up on time, and works really good for us old folks who don't hear as good as we used to. Like back in the day with a huge blunt watching a rock concert, where the sound le... Näytä lisää
Customer Service was VERY responsive. Has a minor issue that was quickly resolved. Product was amazing as well. Would totally recommend!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Med-Pat Solutions is the consumer home health, senior-care, and accessibility division of Med-Pat, Inc., a family-owned New Jersey company serving healthcare, hospitality, and communication customers since 1986. We offer practical home health monitoring devices, emergency phones, amplified telephones, and caregiver-support products backed by clear product information and responsive U.S.-based support.
Yhteystiedot
31 Riordan Pl, Shrewsbury, NJ, 07702, USA, 07702, Shrewsbury, Yhdysvallat
- 8006260410
- service@medpatsolutions.com
- medpatsolutions.com
4,5
Erinomainen
25 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
High Quality, Volume control excellent
The description of the analog telephone was very accurate. Set up was simple, my husband will be able to hear much better with the option to increase call volume. The weight of the phone shows the well-built quality of the phone.
23. kesäkuuta 2026
Great shipping great prices great…
Great shipping great prices great products. Barry marshall director of maintenance lorien Healthcare
23. kesäkuuta 2026
The number I called for Help 800-626-0410 ext,112 talked to “OBY”
The number I called for Help was 1-800-626-0410 I talked to a fella named “OBY” extension 112 I’ve never had a better experience with accompanied representative OBY” was so professional TOMICA Junior middle initial T thanks again it was a very pleasurable experience to talk to him,don’t let him me like like I was number one he’s a pleasure to do business with and if I ever in the future need to do business with your company I will sure do so and I will get in touch with Abby ODY extension 112 you should be glad you have a person like this I’m sure you are but be glad you have a person like this and your business thank you very much “OBY”I appreciate all your help and what you did for me I will talk to you in the future I’m sure thank you Abby my name is Karl Tomica Jr. I talked to “OBY” 4-15-26 and 4-22-26.
21. huhtikuuta 2026
Your Quality product showed up on time
Your Quality product showed up on time, and works really good for us old folks who don't hear as good as we used to. Like back in the day with a huge blunt watching a rock concert, where the sound level would reach 120 decibals.
18. heinäkuuta 2025
Helping People Place Orders In A Timely…
Helping People Place Orders In A Timely Manner And Providing Support To Customers Who Need It Most
14. heinäkuuta 2025
shipping
this company shipped the order out on time like they said ,no problems will always order from them.
4. kesäkuuta 2025
The phone was for a 93 year old
The phone was for a 93 year old! It wasn’t loud enough! I ordered the clip which was extra and she couldn’t use it either! She can’t see or hear good! And is bed ridden! That is the only way she can visit her out of town family
21. toukokuuta 2025
Vastaus yritykseltä Medpatsolutions
Thank you for your feedback, and we’re truly sorry to hear that the phone and clip did not meet your expectations or the needs of your loved one. We understand how important it is for her to stay connected with family, especially under such difficult circumstances.
We do our best to design and recommend products that support seniors with hearing, vision, and mobility challenges, but we realize that not every solution works for every situation. We also understand your frustration and want to clarify that we promptly refunded the cost of the clip, as that was the item ordered on our site.
If there’s anything else we can do to help or if you'd like assistance finding a more suitable solution, please don’t hesitate to reach out. Our goal is always to provide comfort, reliability, and meaningful connection—especially for our most vulnerable customers.
Warm regards,
The Med-Pat Team
Customer Service was VERY responsive
Customer Service was VERY responsive. Has a minor issue that was quickly resolved. Product was amazing as well. Would totally recommend!
14. toukokuuta 2025
Vastaus yritykseltä Medpatsolutions
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both our customer service and product. It means a lot to know the issue was resolved quickly and that you're happy with your purchase. Your recommendation truly means the world to us!
Thanks again for choosing Med-Pat — we're always here if you need anything in the future.
Warm regards,
The Med-Pat Team
Works with digital technology …
High quality and perfect for my mom's room at assisted living facility! My only wish would be alternative color choices
25. huhtikuuta 2025
The sales man was awesome and the…
The sales man was awesome and the phones are wonderful
22. huhtikuuta 2025
It came quickly in time for me to take…
It came quickly in time for me to take it to my Mom. It has solved a problem we had not having an electrical for her second cordless phone. Since it is corded, the maintenance man got a longer cord and now my Mom can sit in her chair and use it more effectively. I wish I had thought of this earlier. Thank you so much.
17. maaliskuuta 2025
Great product for the elderly
On time, great compact size, large, easy to see buttons. Hearing aid compatible
17. maaliskuuta 2025
This is a perfect phone for my 90 year…
This is a perfect phone for my 90 year old mother who is having difficulty with newer technology. Very fast shipping and delivery!
24. maaliskuuta 2025
Vastaus yritykseltä Medpatsolutions
Thank you for your kind review. We are always happy to hear from our customers please do not hesitate to reach out to us with any issues.
I didn’t get my blood pressure machine
I ordered a Blood pressure Machine you sent me that looks like a phone. I want to know how to return it and get what I originally ordered.
4. helmikuuta 2025
Vastaus yritykseltä Medpatsolutions
Hi Ricky Glad we were able to get your issue sorted and apologies again for the warehouse error.
Med Pat Solutions
Shipping was super quick and i was…
Shipping was super quick and i was informed of the status all along the way. I highly recommend them 5 stars
13. marraskuuta 2024
Vastaus yritykseltä Medpatsolutions
Thank you for your repeat business always a pleasure
Vastaus yritykseltä Medpatsolutions
Thank you for kind words Jenna
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