MedAway Arvostelua 

1 669
TrustScore 4/5 tähteä

4,1

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

The lack of English speaking made it difficult to communicate. The driver who picked us up from the airport could not communicate in English, the hotel booked did not have dinner hence after surgery y... Näytä lisää

Saanut 5/5 tähteä

Went back for a post 3-year check-up and the customer service from start to finish was exemplary. The staff were very professional and courteous and guided me through the logistics and premises. The c... Näytä lisää

Saanut 5/5 tähteä

I feel the team worked very hard for a smooth transition from welcoming us in to doing the pre op to then doing the operation and then supporting you afterwards. Any concerns or miscommunications I fe... Näytä lisää

Saanut 5/5 tähteä

My experience with MedAway was really good, since the beginning till the end. They are so friendly and I love how helpful they are. Also if I need anything I was just texting them through WhatsApp and... Näytä lisää

Yrityksen tiedot

  1. Plastiikkakirurginen klinikka

Yrityksen kirjoittama

Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,1

Kaikki arvostelut

(1 669)

137 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Had my composite bonding over a year…

Had my composite bonding over a year ago, they looked awful and have had bleeding gums, then when I asked to come so they could take them off, which by the way is a very simple procedure, they told me I would have to pay a ridiculous amount. Very inconsiderate staff

19. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Outstanding all round care

I was very impressed with the quality of this company. The coordinator was excellent. Dr Baris and his team outstanding . The attention to medical care and safety is amazing. Thankyou to all the team and wouldn't hesitate to visit again in the future.

14. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So scammy and unprofessional

So scammy and unprofessional, they botched my rhinoplasty and when I asked to come back and fix it they quoted me £5000, even though it says on the website £2399 and even though they said they were going to give me a ‘special discount’, when I questioned the price they said it’s because it’s a secondary nose job and they need to use piezo technology to sculpt the bone even though I was asking for my nose to only be widened slightly to fix their own mistake, and they ignored my other request for another surgery too so they didn’t even listen to what I wanted, then when I asked them how much it would be for a mid face lift alone they quoted me £3500, even though on the website it literally says £2349 for a FULL face lift, so a mid face lift should have been way cheaper than this. When I sent them this screenshot proof and asked why they’re quoting me so much they said ‘that was a special campaign that’s finished’, even though that price has been listed on their website for over two years at least! They were really rude to talk to, awful communication and I’ve also just seen some articles online that say they delete their bad reviews and they’re going bust because of how awful they are!! Such a scammy company stay away from them!!

16. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Firming cream and brush

Firming cream and brush, were do i start WHAT A LOAD OF RUBBISH first when removing the brush from the box it fell to bits and as far as the firming cream goes dont waist your hard earned money, it must have been tested on a 18 year old contacted them on several occasions and just kept geting the same reply, sory for your disapointing experience but your only geting a 40% refund or return it and you will have to pay postage and that was costing even more to return to china never again will i purches from this company, please do your homework befor purchesing yourself that is just my personal opinion i do have photos of brush if recwested.

12. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So worth it!

The process was really smooth. The moment i arrived i felt extremely welcome, the staff were amazing, quick and sufficient but also had no trouble going into detail about anything i requested and made me feel so comfortable. I can’t fault the experience, i am now on a smooth recovery and i couldn’t thank them any more. Since being at home for a month since my surgery, staff still check in and make sure everything is okay. I’m really happy that i picked Medaway and i would choose them again. Thank you!

13. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Good experience with my teeth whitening…

Good experience with my teeth whitening and replacement composite bonding. Really helpful communication messaging via WhatsApp. I didn’t get my appointment time until the day before so don’t make other plans, I flew over the day before to allow plenty of time. Sefa was lovely to meet and helpful with translating/support and communication.
I would use them again for dental work.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I just had a hair transplant yesterday

I just had a hair transplant yesterday
The customer service prior was great
Transfers during my stay were very good and helpful.

All workers in the clinic were great especially Dr Baris - who took time to come to my hotel to change my bandage and clean my head at midnight as my return flight was early

Can't fault any of it it - highly recommend.

6. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I came back just 5 days ago from 360…

I came back just 5 days ago from 360 tummy tuck/body lift and 4 areas of liposuction. No money was given before I saw the surgeon on the day of my operation.
I paid for my flights and cosmetic medical insurance only.

I got picked up from the airport. Yes I had to wait about 30mins for the transfer to arrive but tbh that is no issue. Got taken straight to the Orien surgery centre. Very nice and tidy with up to date medical equipment. I was taken to my room with good and clean facilities and a nurse came and introduced herself immediately. A full set of blood, cannula inserted, observations checked and ecg was completed to check my health. I was provided dinner and explained to not eat after 2am to prepare for surgery the next morning.
The next morning the anaesthetist came to see me at 7am, good English, he checked my airways, bloods results, my medical history and allergies etc. Dr Selami (the surgeon I choose also has good English) came to see me around 8am, again asked lots of questions, allergies, checked bloods etc. looked at my body and advised me to have 360 instead of extended. It was only then that after agreement from myself and the surgeon that I signed documents and money was exchanged.
I was given a gown, hat, stockings and pants to prepare for surgery and advised I would be going down around midday.
The nurse came and collected me just after midday and took me to the sterile field area just before the entrance to theatre, I remember limited English here but all the nurses were checking my name, allergies and procedure. My cannula was then flushed and I was given the anaesthetic via my cannula. I remember being taken into theatre and within seconds I was asleep. The next thing I know I am making up. I can hear them calling my name. The next I was back in my room with my observations constantly being taken, fluids running and nurses in the room monitoring me. I was shaking and the nurses were quick to respond by providing me with a warm air under my blanket (shaking is Normal following surgery).

That evening I was monitored constantly given IV paracetamol and IV antibiotics and a second bag of fluids. The nurse helped me out of bed about 6 hours later to help me to walk and then Removed my catheter when happy I was okay to get to the toilet myself.

The next day due to my observations being normal they were reduced to every 4 hours and I continued to receive IV pain relief and IV Antibiotics until I was discharged to the hotel. The surgeon came to see me the next morning and checked how I was and also checked my scars, healing , drains.

When I was discharged to the hotel the coordinator explained to me that I’d be transferred and the nurse would come and see me there. He gave me pain relief and the rest of my course of antibiotics in tablet form.

The hotel was amazing, 5 stars with lovely staff and only a few minutes from the hospital. The nurse came and saw me straight away and checked me over. From then on until i went home the nurses answered all questions i needed answering via a whattsapp chat they put me in. The nurses refer back to the surgeon if needed. I was transferred back to hospital twice to see the surgeon again and have bandages changed and drains removed before I went home. When I went home the transfer was on time and a very nice man. The fit to fly took a little longer than I would have liked but I received on time before I took off home.

Since I have been home if I have had any questions so far the nurses have replied to me within the chat within a few hours.

I cannot fault the care I had at the Orien surgery centre with Dr Salemi. I hope the rest of my care now I am post surgery remains good.

29. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Reading your detailed account of your experience truly means a great deal to us. We are so pleased to know that everything from your arrival and pre-operative checks to your surgery, recovery, and hotel stay went smoothly. It is clear you approached your journey with great care, and we are glad that our team met your expectations throughout.

Dr Selami and the nursing staff will be very happy to hear that their professionalism and attentiveness made you feel comfortable and well looked after at every stage. We also appreciate your balanced feedback about your transfer and fit-to-fly process, which helps us continue improving our service.

It is wonderful to hear that you are recovering well and continuing to receive support from our team back home. Thank you again for taking the time to share such a thoughtful review and for trusting MedAway with your treatment.

Saanut 5/5 tähteä

Surgery with Dr Feryal

The experience went smoothly, the transport was planned well. The staff was friendly and very helpful. Dr Feryal explained everything to the detail, happy with the outcome. Highly recommended.

10. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

It is wonderful to hear that everything went according to plan and that you felt well looked after throughout your stay. Dr Feryal will be delighted to know that her detailed approach helped you feel informed and comfortable. We are truly pleased that you are happy with your results and grateful for your kind recommendation.

Saanut 5/5 tähteä

Did liposucton at Dr Feryal

Did liposucton at Dr Feryal, very happy with the outcome. They effect is coming natural bit with the right curve ( slim waist) and high definition. Proffesional care, nurses speak english, the doctor is amazing, great aftercare too, i can compare to my previous ecperience with surgery sonewhere else and i am seeing big difference in favour od medaway - they care, they check how you are healing. Surely will be back in future if need of anything else.

10. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing your experience and for your kind words about Dr Feryal and our team. We are delighted to hear that you are pleased with your liposuction results and that the outcome looks natural with the definition you were hoping for.

It is wonderful to know that you felt well cared for throughout your journey and that you noticed a difference in our level of attention and aftercare compared to your previous experiences elsewhere. Patient satisfaction and safety are always our top priorities.

We truly appreciate your trust in MedAway and look forward to welcoming you again in the future.

Saanut 5/5 tähteä

From the minute I messaged MedAway on…

From the minute I messaged MedAway on Instagram the customer service has been fantastic. The hotel and transfers were very good and the medical team were friendly and professional. Very clean hospital and overall it was a great experience, all of the correct aftercare products were also provided.

8. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you very much for taking the time to share your experience with us. We are pleased to hear that you were happy with our communication from the first message and that your stay, transfers, and medical care all went smoothly.

It is wonderful to know that you found the hospital clean, the team professional, and that the aftercare products met your expectations. Your kind words mean a great deal to us, and we truly appreciate your trust in MedAway.

Saanut 5/5 tähteä

Breast reduction surgery. 10/10 RECOMMEND!!

From start to finish, my experience was incredible, especially since I traveled alone. The team was incredibly accommodating, kind, and helpful every step of the way. As soon as I arrived, I was picked up by a VIP transfer and taken to the hospital for my blood tests. While at the hospital, they constantly checked on me, made sure I was comfortable, and even provided food and drinks. The next morning, I had my surgery — the surgeon was wonderful, patiently answering all my questions and making me feel at ease. After being discharged, I was taken to a comfortable hotel where a nurse checked on me daily, and the hotel staff were warm and welcoming. Even after I flew back to the UK, the team continued to check on me via WhatsApp, making me feel fully supported. Now, my results look fantastic, and I couldn’t be happier with how everything turned out!

4. syyskuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing such a detailed and thoughtful review. We are delighted to hear that your experience was positive from beginning to end and that you felt well cared for throughout your journey.

It is wonderful to know that our team, surgeon, and nursing staff helped you feel comfortable and supported, both during your stay and after returning home. We are also pleased that you are happy with your results and felt confident travelling alone.

Your kind words mean a great deal to everyone at MedAway. We truly appreciate your trust and wish you continued happiness with your results.

Saanut 5/5 tähteä

Breast Lift Excellent Results with Dr Selami

This was my first surgical procedure and I was nervous about travelling abroad, but I’m so glad I chose MedAway. I found many other clinics in Turkey didn’t allow you to choose your surgeon, which was very important to me and one of the main reasons I went with MedAway.

The surgery centre (Orion) was modern and clean, nurses were available (busy at times but came once I buzzed), and my aftercare was excellent — I had daily visits from my nurses at the hotel and fast responses through the group chat. The team genuinely cares and even helped me find my post-surgery scar gel when pharmacies were out of stock.

There was no upselling — the price agreed beforehand was exactly what I paid.

There’s definitely a language barrier with some staff, but communication was always manageable. I did find I was given a lot pre surgery documents to sign by a nurse with limited English but not encouraged to read them in full - I think this should be changed to put patients at ease.

The clinic is busy, so don’t expect Harley Street-style service, but you will get great care, transparent pricing, and fantastic results.

I’m now 12 weeks post-op, and the aftercare team still checks in regularly on WhatsApp. I’m healing beautifully and my results are better than I imagined I would highly recommend MedAway.

Dr Selami was fantastic I’m very grateful to him.

22. heinäkuuta 2025
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for taking the time to share such an honest and detailed account of your experience. We are delighted to hear that you are pleased with your results and that your overall journey with MedAway was a positive one.

It is wonderful to know that Dr Selami and our medical team helped you feel safe and well cared for throughout your procedure and recovery. We appreciate your recognition of our transparent pricing and continued aftercare, as these are core values for us.

Your constructive feedback regarding the pre-surgery documentation is also very valuable. We will review this internally to ensure that all future patients have the time and support needed to feel completely comfortable before signing.

Thank you again for your trust and recommendation. We wish you continued happiness and confidence as you enjoy your results.

Saanut 5/5 tähteä

So I wanted an uplift on my breasts…

So I wanted an uplift on my breasts very scary to chose the right hospital in another country medaway came recommenced to me and I highly recommend then again to anyone the care is there even down to when you come home the after team is great if your looking for surgery go no further than medaway

6. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing your experience and for recommending MedAway so highly. We are so pleased to hear that you felt well cared for throughout your journey and that our aftercare team continued to support you once you returned home.

Choosing to have surgery abroad can feel daunting, and we are glad that you felt safe, supported, and confident in your decision. Your trust means a great deal to us, and we truly appreciate your kind words.

Saanut 4/5 tähteä

Fleur de lis tummy tuck, lipo and breast uplift

The transport was good. The co-ordinators were nice, the girl I had was great. My surgeon Dr. Faryal was absolutely amazing and was thorough in her questions, putting my Health first and really assessing what I needed done. The nurses had limited English which was to be expected but I used a translator app to help with that. They were hit and miss with being ok to really lovely. There was a few nurses that were very supportive and helpful. Extremely happy with my results being 2 weeks post op today. You do need to make sure you consider taking more money with you as I had to have a blood transfusion after and before I had to pay for a Mammogram as my Nan had a history of breast cancer and these were extra but overall very good experience.

8. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing your detailed experience and for your kind words about our team. We are very pleased to hear that you felt well cared for by Dr Feryal and that you are happy with your results.

We appreciate your understanding regarding the language differences and are glad that our staff still provided the support you needed. Your comments about the additional medical requirements are also valuable, as pre-surgical assessments such as mammograms or blood transfusions are sometimes necessary to ensure patient safety, but we understand it can be unexpected.

It is wonderful to know that your recovery is going well and that your overall experience was positive. We truly appreciate your trust and feedback.

Saanut 5/5 tähteä

Experience was spot on from start to…

Experience was spot on from start to finish, the care the nurses the patient coordinator and dr salami was amazing came first thing the next morning to check if everything was ok and again before I flew back home. The scaring under my boobs you can hardly see such an amazing job. Hospital and hotel was 10/10.

7. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing your feedback and kind words. We are so pleased to hear that your experience was smooth from start to finish and that you were happy with the care provided by Dr Salami, our nurses, and your coordinator.

It is wonderful to know that your recovery is going well and that your results look great. We are delighted that you were satisfied with both the hospital and hotel experience. Your trust means a great deal to us.

Warm regards,

Saanut 5/5 tähteä

Breast augmentation & uplift

I returned in 18th sept from having breast augmentation & uplift. I have to say I had an amazing experience with Medaway & all the staff have been amazing from start to present. The take care of all you needs & guide u along the way. My anxiety was calmed by them all. Dr Freya was so compassionate & explains procedure well. I am post op 6 weeks & they still check in see how I am healing. I have recommended them to many friends & will deffo be using them again in the future. Thank you to medaway fir given me confidence & life back 🫶🏻❤️

13. syyskuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you felt supported and cared for throughout your journey — from your first consultation to your post-operative recovery.

It’s wonderful to know that Dr. Feryal and our entire team helped ease your anxiety and guided you every step of the way. We’re especially pleased that you are happy with your results and feeling confident again.

Your recommendation and trust mean a great deal to us. We wish you continued happiness and a smooth recovery.

Saanut 4/5 tähteä

I have been really impressed with…

I have been really impressed with Medaway UK. The whole team is really friendly. I was looked after by Mr Emirhan Oz who is just fantastic. Everything was organised really quickly and speedily. I got in touch approximately 10 days before the procedure and he got everything organised in time.

Everything in Turkey also ran fairly smoothly. The transfers were well organised and quick. The transfer manager Mohammad was also great.

Slight hiccup with the hotel, which they sorted out immediately.

Just one small nitpick. I wasn't made aware that the actual procedure is only overseen by a surgeon (who is a doctor) and the work is done by a team of nurse practioners. Nothing against them, they were great. Would just have liked to have known this in advance. Maybe this is procedure dependent.

Overall, really good experience. Can't go wrong with choosing them.

9. lokakuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you very much for sharing your experience and for your kind words about our team, especially Mr. Emirhan Oz and Mohammad. We are delighted to hear that your journey was well organised, from your initial enquiry through to your treatment in Turkey.

We appreciate your feedback regarding the procedure details and understand your point. Transparency is extremely important to us.

It is wonderful to know that you are pleased with your results and overall experience. Thank you again for choosing MedAway and for recommending us.

Saanut 1/5 tähteä

Highly recommend no one uses this…

Highly recommend no one uses this company for surgery in Turkey! Just take more money off you when get there and they don’t even do surgeries properly you were promised. The after care is ever worse!
Save yourself the hassle go elsewhere

20. helmikuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

We are sorry to hear that you feel this way and would like to understand your experience in more detail. We have tried to identify your case through Trustpilot but we didnt hear back from you.

Please contact us directly at customerrelation@medaway.co.uk
with your full name and treatment details so that we can review your situation and assist you properly. Our priority is always to resolve any concerns and ensure our patients receive the care and service they expect.

Saanut 4/5 tähteä

My experience with rhinoplasty surgery…

My experience with rhinoplasty surgery was great the treatment at the hospital, the hotel everything was 10/10 the only inconvenience not all the members from staff speak English but they tried their best.
my advisor and surgeon were really good really professional and they treated my mom and myself very nicely I will recommend MedAway 100%

19. toukokuuta 2025
Oma-aloitteinen arvostelu
MedAway-logo

Vastaus yritykseltä MedAway

Thank you for sharing your experience and kind words about your rhinoplasty journey with MedAway. We are pleased to hear that you were happy with the care provided at both the hospital and the hotel, and that our team made you and your mother feel comfortable and supported throughout.

Your feedback about the language barrier is appreciated, and we are continuously working to improve communication for all of our international patients. It is wonderful to know that you are satisfied with your results and would recommend MedAway to others.

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