On opposite ends of the world and had real time communication that was informative and accommodating. Responses were timely. Wonderful and very helpful experience. Pleased with the product and custome... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
great costumer service provided me by Kevin. I misspelled the address at the original order and he completely assisted me during the update phase with a series of emails. (I'm the anxious type of gu... Näytä lisää
Maxscam. They asked for 300 USD in extra shipping after I placed the order. I declined and asked for a refund, and now it seems like they will not cancel and refund my money. Luckily I contact... Näytä lisää
Le skate maxfind FF AT est vraiment incroyable: puissant, rapide et stable il avale n'importe quel type de terrain. L'accélération en mode 4 est particulièrement impressionnante... Par contre j'ai... Näytä lisää
Yrityksen tiedot
- Seikkailulaji
- ja myös
- Skeittilaudat
Yrityksen kirjoittama
Maxfind has developed the best long range electric skateboard with highest performance. Use the best materials and the latest innovations for fun and convenience.
Yhteystiedot
Room 401, Building T1, Silicon Valley Compound, Qingquan Road, 518000, Shenzhen, Kiina
- (910) 710-5902
- service@maxfind.com
- maxfind.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 8 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product and customer service.
On opposite ends of the world and had real time communication that was informative and accommodating. Responses were timely. Wonderful and very helpful experience. Pleased with the product and customer service. 2 thumbs up. Delivered an awesome board I enjoy and rely on. Thank you for that.
5 stars Maxfind is the best!
5 stars. Amazing customer service/support. Fantastic deals/prices. Can't wait to try my new Cyber MAX!
great costumer service
great costumer service provided me by Kevin.
I misspelled the address at the original order and he completely assisted me during the update phase with a series of emails. (I'm the anxious type of guy)
Greatly recommend. Can't wait long enough to have my board.
Kevin me ha solucionado muy rápidamente…
Kevin me ha solucionado muy rápidamente un problema de stock cambiándome el producto por otro mejor.
Muy agradecido
Their customer service team is very…
Their customer service team is very helpful. They were really quick to respond and quite flexible in finding a solution. I believe reliable support is an essential asset when purchasing tech products like electric skateboards.
Good board and customer service
After buying the Maxfind Max 6 Longboard : I like this board and for the little problem very good customer service, answer quickly, always find a good solution for you and for helping you.
Also quick shipping and delivery
It's been a month and no skateboard delivered
I has already been 1 month since I have ordered my board to Australia and no update yet.
Not sure why did you you even post faster shipping times on your website. That's not cool at all.
I spend $500 on cyber mini.
When I searched online, every resource shows that they have a Melbourne warehouse and it's will take 4 to 15 business days. Sorry to say this, But these wait times are ridiculous.
When ever I message the customer support, they just send me the same screenshot again and again and the skateboard is still stuck at some airport.
Please remove the faster delivery times statement from the website. It's very misleading.
Large assortment
Large assortment, high-quality support, adequate value and big discounts!
So I was sent the wrong helmet and like…
So I was sent the wrong helmet and like a good person In let them know. Now it has been over seven days, I already shipped them the wrong helmet back, and even before I had a return label they already sent a truck to my house twice, I used there label and send the product back to Sante Fe Springs, I added two stars I wish this entire episode would have gone down different but thank you Maxfind for getting me my correct items and working on this until it was completed.
Sad to see a good E-Board brand going down hill
I had another review here with 4 stars for the MaxPro2.
Quality was decent, price was fair and customer service was fine.
However despite the latest models are armed with bells and whistles they come in much lower quality. My best guess is that the battery is one of the most expensive component on their boards so they had to make budget cuts and no longer use high quality Samsung batteries instead use their own branded ones. Which lead to the main issue of this review. My battery died after 1 month of use and also while it was working it had 1/4th capacity of the previous board -MaxPro2.
Basically I need to charge the board after every SINGLE TRIP. Before same distance lasted 3 up to 4 times depending on the wind on one charge. Now I can only do 1/4th of the distance.
Customer service was helpful and provided a replacement battery and for this reason only I am giving 2 stars instead of 1. The break light on CyberMini died after 2 months, not to mention the unnecessary tacky side lights that you can't turn off separately but I guess that's a matter of taste. Still, the new battery replacement only had 1/4th of capacity as well, and such low quality isn't acceptable especially when comparing to their claimed specs.
If there was a zero star rating I would…
If there was a zero star rating I would give one. Around 300km broken truck. The battery quits every year and they just tell you to buy a new one. Better off buying an e bike. At least you don’t get stuck somewhere . Let me know I’ll send a picture of a broken truck.
My FF Pro model is amazing
My FF Pro model is amazing! It's incredibly quiet and comfortable, the motor is incredibly powerful. The range is also very good. The service is friendly and helpful.
Maxscam
Maxscam. They asked for 300 USD in extra shipping after I placed the order.
I declined and asked for a refund, and now it seems like they will not cancel and refund my money.
Luckily I contacted my bank and Mastercard and they’ll probably refund it when the see the horrible email from their customer service.
Stay away, this is a scam center pretending to be a legitimate company.
I would either like my money back from…
I would either like my money back from what I originally wanted to order that I spent $800 on. Or the CYBER ULTRA(NEW). With the hub motors like I wanted since I’m riding this mostly off road all the time. And also I have send so many emails and haven’t heard back but 1 times at 1:30 in my morning this morning. I’ve reached out 8 times since and tried calling countless times. Theirs phones are off and no one responds to emails. And I’m upset about this because that is a lot of money. If I can’t achieve getting the board I actually want with the money I already spent. Then I will go else where please send me my money back!
Great support team and standing behind…
Great support team and standing behind the product! Would totally recommend
Produit au top
Produit au top , service client au top aussi , super réactif , des qu'on a une question même assez technique on a une réponse en moin de 24h bref je recommande a 100%
Disaster order I wait 30 day for nothing
Disaster order I wait 30 day for nothing
Kevin provided excellent CS
Kevin provided excellent customer service and helped me get the part I needed. Been pleased with these boards' performance over the years especially the longer range batteries. They are well made and have affordable commuter models that have gotten me from A to B efficiently and let me have a little fun sometimes too.
They're boards are worth every cent
They're boards are worth every cent, the customer service is beyond helpful, they have helped me with every issue I've had and been more than great about everything, I recommend any one looking for a board to use maxfind for sure
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