Update - I did finally receive the correct parts and all is well. This was over 8 weeks after initial purchase. Original post. Their supplier picked and shipped the wrong goods. A more expensive... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered several race pinnies for our team. Made the order on Monday to arrive by Friday for our regatta next week. Its now Thursday with zero response from them. I've tried to call each day, left a... Näytä lisää
Yritys on vastannut
MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Näytä lisää
Yritys on vastannut
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Veneilytarvikkeet
- ja myös
- Matkailuautotarvikkeiden myymälä
- Purjehduskauppa
- Retkeilyliike
- Ulkoiluvaatteiden ja ‑välineiden kauppa
- Venetarvikemyyjä
Yrityksen kirjoittama
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer. Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
Yhteystiedot
4,2
Hyvä
435 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 55 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a few problems with my order…
I had a few problems with my order because of it being December and because of that had to communicate by email vs talking directly with the company. BUT, replies were within 24hrs and they were great about taking care of the problems. It took until January to get all that I ordered but the quality is outstanding and I will order from them again as well as recommend them.
26. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for your thoughtful feedback! We truly appreciate your patience during the busy holiday season and are thrilled to hear that our team could assist you effectively, even through email.
MAURIPRO Sailing Team
https://www.mauripro.com
I had visited the website to purchase a Harken part
I had visited the website to purchase a difficult to find part. However, the international shipping options appeared limited, thus I did not complete the purchase. Ms. Adriana reached out to offer assistance, an act I have not experienced from any other vendor. She did an excellent job of providing a better shipping option and we completed the transaction with minimal delay. I am impressed...
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for your kind words! We strive to provide excellent customer service and are glad you had a positive experience with us. If you need anything else, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
I cannot get anyone to besides the chat…
I cannot get anyone to besides the chat app. Trying to get some tech help on a bow sprit. I live person would be nice!
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you for your feedback! We understand the importance of having live support. We're working on improving our customer service options and appreciate your patience. Please feel free to reach out through our phone or chat, and we’ll do our best to assist you!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent customer service and support…
Excellent customer service and support by Alexandra, fast shipment
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
great customer service
Very responsive to questions. Quick to solve problems. Fast processing and delivery.
Great customer service!
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Vastaus yritykseltä MAURIPRO
Thank you for sharing your experience! We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Great service from Adriana
Great service from Adriana, help me get what I needed when I needed.
Thanks
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you for your kind words! We're glad Adriana could assist you. If you need anything else, just let us know!
MAURIPRO Sailing Team
https://www.mauripro.com
Christina Beuzeville was…
Christina Beuzeville was extraordinarily helpful in getting me a replacement to an incorrect part that Wichard sent me. I received the correct part by mail within 2-3 days. Thanks, Christina!
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that we were able to assist you effectively and that you received the correct part so quickly.
MAURIPRO Sailing Team
https://www.mauripro.com
I ordered a Selden Furlex 104 furler
I ordered a Selden Furlex 104 furler. I chose the option of a headstay with a swaged on threaded stud at the lower end because I don't like the idea of the user-installed Sta-lok terminal. I provided an e-mail clearly stating my desired headstay length. I was shipped a stock-length raw headstay with the threaded stud not swaged on, but in a box with the toggle. Mauri-Pro has difficult to contact by phone to discuss this situation.
25. marraskuuta 2025
Vastaus yritykseltä MAURIPRO
Dear John,I want to assure you that we will review your case and investigate what went wrong. We will be in touch with you soon to provide an update. Thank you for your patience as we work to resolve this matter.
MAURIPRO Sailing Team
https://www.mauripro.com
Great experience with MAURIPRO Sailing–…
Great experience with MAURIPRO Sailing– special thanks to Alexandra and Diana for their excellent support and dedication. Highly recommend!
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you so much for your kind words! We’re thrilled to hear about your great experience with MAURIPRO Sailing. Alexandra and Diana will be delighted to know that they made a positive impact. We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Customer service is always great!
24. marraskuuta 2025
Vastaus yritykseltä MAURIPRO
Thank you for your feedback! We're thrilled to hear that you consistently have a great experience with our customer service. We appreciate your support!
MAURIPRO Sailing Team
https://www.mauripro.com
These guys have great boat parts…
These guys have great boat parts available. Ordered a waterlock muffler that didn't fit for my boat and I had to return it. They made it super easy. Cristina communicated really well and made it simple to return. I will definitely use them in the future.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Thank you for your kind words! We're glad to hear that we made your return process easy. We appreciate your understanding and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Experiencia inmejorable
Experiencia inmejorable, expertos en todo asunto que corresponda a necesidades para navegar.
Confiables y con trayectoria
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu experiencia fue inmejorable y que confías en nosotros. Estamos aquí para ayudarte siempre que lo necesites.
MAURIPRO Sailing Team
https://www.mauripro.com
Quick delivery and nice follow-up email…
Quick delivery and nice follow-up email after my order. Thank you.
28. lokakuuta 2025
Vastaus yritykseltä MAURIPRO
Thank you for your kind words! We're glad you enjoyed the quick delivery and appreciated our follow-up. We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Very easy and efficient to deal with
Very easy and efficient to deal with, shipping was lightning fast, website is excellent and easy to navigate - pricing was the best - Thank you
8. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
It's great to know that you experienced our speedy shipping and enjoyed navigating our website. We're also glad you found our prices to be competitive! We truly appreciate your support and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Fast friendly service
Fast friendly service, quick international delivery, correct items as advertised.
29. lokakuuta 2025
Vastaus yritykseltä MAURIPRO
We're so glad to hear that you enjoyed our fast and friendly service, along with the quick international delivery of the correct items. Your satisfaction means a lot to us!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent fast service
Excellent fast service. Easy instructions for return.
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MAURIPRO
Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
200s Sail feeder
I'm in Australia, and this is the only place I could place an online order the sail feeder for Furlex 200s, the part had to be ordered, took nearly 3 weeks to get to my location in regional Australia
16. lokakuuta 2025
Vastaus yritykseltä MAURIPRO
Thank you for your feedback! We appreciate your patience with the shipping time to Australia and are glad we could provide the part you needed.
MAURIPRO Sailing Team
https://www.mauripro.com
Vastaus yritykseltä MAURIPRO
Thank you for your feedback! We’re glad you enjoyed our selection, prices, and speedy delivery.
MAURIPRO Sailing Team
https://www.mauripro.com
Good product range
Good product range
But misleading info on availability and lead time for delivery
27. lokakuuta 2025
Vastaus yritykseltä MAURIPRO
Thank you for your feedback. We’re glad you liked our product range and apologize for any confusion regarding availability and delivery times. We’ll work to improve this.
MAURIPRO Sailing Team
https://www.mauripro.com
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