Mary Tanks Arvostelua 156

The product was not delivered at all. The order email disappeared completely so requesting information from the suppliers was difficult. They answered emails but it felt disingenuous. I suspect a scam.
I have asked for a refund but am not expecting it to happen.
I thought because it was nz based website and emails that it could be trusted but will put it down to experience. Just as well I didn't fall for their traps of ordering more than one.

They look nothing like the quality shown on the website. Poorly made, bad sizing, not supportive and low quality materials. If I had seen them in store I wouldn’t have purchased them. No order confirmation was given, so no chance of a refund. Despite PayPal being listed as a payment option, it isn’t offered at the payment window. $90 in the bin.

I’m so happy with the service - my tanks were too small on me and they have replaced them with no problem - I’m proud of your firm - many thanks
Well I’m happy with their emails, proof of the new size fitting has to happen yet?

Order not received, AI responses each time, kept offering a 20% refund. Got my bank involved and got my money back after weeks of emails going back and forth. BUYER BEWARE!

My tank was to small customer service was amazing . Very prompt reply to my email . A replacement in a larger size was sorted with no issues straight away.
Thank you

The product was very comfortable as promised, but the sizing was extremely small. Also looked less finished than advertised, so I only feel comfortable wearing under something or in a very casual situation. However, Marys Tanks kindly offered a goodwill oartial refund without return and I am happy with this level of customer care.

Many thanks to Alex for the emails and help with the process to get my order changed to the next size. It's always a gamble when buying on line your correct sizing however it's an easy process with Mary Tanks. With such a speedy process to the next helper
Ysabelle my exchange is well underway.
Lee

My enquiry was answered very quickly and to my satisfaction thank you

I had an issue with my order. Customer service were super friendly and prompt and resolved it
The tanks do run sml. I am usually a large and the sizing chart said to order 4xl but was too big. Hopefully a 3xl will fit but happy so far.

I messaged to ask if I could change my tanks for a larger size. They contacted me immediately. Couldn’t believe it. Their service is something I haven’t experienced before. Especially purchasing online. I’m waiting for my larger sizes to arrive. And I wouldn’t hesitate purchasing with them again. Fabulous

Bra tank top has comfortable stretch and keeps shape reasonably well after washing, though fabric quality feels average.

Excellent response on a query regarding the sizing of my order & helpful options to solve the issue.

Product is nothing like what is advertised; sizing completely inaccurate; cheap materials and material is NOT what is advertised or pictured. Only got refund because I threatened with Consumer affairs. Company is pretending to represent Australian women.

Comfort shaper tank provides light shaping without restricting movement, though overall support could be improved slightly.

When I needed a larger size in my tank tops, the response was incredibly quick. I'm really impressed.

Even tho my items did not fit well & needing a refund, the process has been very much appreciated.
ThankYou Mary Tanks!
Marilyn

Responding to emails quickly.
Answering my questions directly.
Replacement for sizing difficulties.
The sizing chart could be clearer, a 14D/36D bra size is not a 32” chest size. Measurement only would have been clearer.

To begin with, the company waived their 30 day returns policy as I was overseas when my tanks arrived, saying to contact them when I was ready on my return which was just wonderful. When I did return and found the size unsuitable, I had a series of helpful and positive emails with the company about replacement of items and, amazingly, they didn’t require me to send back the original ones. At all times the communication was first rate and I couldn’t be happier with their service. A very honourable company to deal with.

I emailed Mary’s Tanks advising how the advertised garments show a properly finished should strap and a proper sewn in bust support but the tank I received is simply a cut out single layer shoulder strap and the bust support is merely a slit in the material with a pushed in piece of thin covered foam. Definately not what was shown in the advertised images.

Mary’s Tanks are false advertising their products and therefore I will definately not be ordering any more.

I contacted Mary’s Tanks and they were not prepared to acknowledge the difference in the quality of the advertised garments compared to the garments they supply. They offered either another garment or a 20% refund. Not acceptable.

I don’t understand how they can get away with it.