A really good team—they respond quickly, and everything is reliable. The problem was resolved within minutes. Very nice and polite, no matter the situation.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I played a lot more ice hockey in life, but when I moved to an area with very limited rinks I switched over to Roller Hockey. The movements of a traditional hi-lo skate is a lot stiffer in movement... Näytä lisää
Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... Näytä lisää
Yritys on vastannut
Köpte ett par re-used marsblade inlines i våras, älskade dem, så det fick bli ett par Marsblade I2 KIT DLC från Hockeystore också till mina CCM Jetspeed. Alltid velat prova Marsblade på is och jag m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
Yhteystiedot
Storgatan 30, 83130, Östersund, Ruotsi
- sales@marsblade.com
- marsblade.com
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
cool stuff!!
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hej, tack för din review!
Kul o höra att du gillar dina nya Marsblades! Hoppas att prylarna kommer att komma väl till användning!
Med vänliga hälsningar,
Axel - Marsblade
Left blade arrived with a clicking…
Left blade arrived with a clicking sound. Seems the bearings are bad? Help.
9. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Angie, thanks for letting us know.
Sorry to hear that you experience troubles with one of your bearings. We will of course see to this!
I have sent you an email to find out an solution for you immediately!
Best regards,
Axel - Marsblade
Great response fast delivery
4. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Borut,
We are glad to hear that you are satisfied with us all around!
Have fun and skate safe 👊
Best regards,
Axel & the Marsblade team
Delivery was earlier than expected and…
Delivery was earlier than expected and therefore the skates were here for my grandson’s birthday !
9. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Deborah, thank you for taking the time to leave this review.
We are glad that you had such a great experience with us all around!
Happy birthday to your grandson 🙌
Best regards,
Axel & the Marsblade team
The product is great
The product is great. The team is great. Axel took all the time needed to make sure all of my questions were answered.
8. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi David, thank you for taking the time to leave this review.
We are glad that you had such a great experience with us all around!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Second pair we have bought
Second pair we have bought. Easy ordering with fast shipping. No complaints with either purchase.
6. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi, thank you for taking the time to leave this review.
We're glad that you had such a great experience with us all around!
Keep up the great work 👊
Best regards,
Axel & the Marsblade team
Game changer
Packaged nicely, and came as advertised. Laced up first thing, and got a quick skate in. I noticed how different they are from a normal inline skate. Almost found gravity a few times! Definitely feel like I’m going to see big gains in my skating technique once I really start putting some time in at the rink! Sizing guide is spot on for US measurements. I wear a size 11 boot, and the guide says 9.5D.
6. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Dylan, thank you for taking the time to leave this review.
Great to hear you've already been experiencing the benefits of the Technology!
Keep up the great work 🙌
Best regards,
Axel & the Marsblade team
Vastaus yritykseltä Marsblade
Hi Thomas, thank you for taking the time to leave this review.
We are glad that you had such a great experience with us all around!
Best regards,
Axel & the Marsblade team
Great Service and Product
Axel helped me figure out the right size for my son. Customer service was great. My son loves them and has been using them everyday. Says they are the best rollerblades yet.
2. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Kim,
Lovely to hear that your son are enjoying his new Marsblades! Tell him to have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Vastaus yritykseltä Marsblade
Hi Frank,
Great to hear that you are satisfied with the exchange process. Fingers crossed for that the new size will fit! 🤞
Best regards,
Axel & the Marsblade team
Hat alles bestens geklappt 👍
2. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Ralf,
We are glad that you had such a great experience with us all around! 🙌
Best regards,
Axel & the Marsblade team
These are medicore at best..
These are medicore at best... I would prefer ccm over these.. if I could return them I would.
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Chris, thanks for letting us know.
We are sorry to hear that you didn't like your new Marsblade O1 Prospect skates..
I have sent you an email to see if there is anything we can assist you with!
Best regards,
Axel - Marsblade
Vastaus yritykseltä Marsblade
Hi Amanda,
Great to hear that you are enjoying your new Marsblades!
We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!
Best regards,
Axel & the Marsblade team
Probably the most smooth skating…
Probably the most smooth skating experience off of the ice I have ever had. Boot fit great out of the box too, so comfortable and can really feel the difference between Marsblade skates and regular inline skates. Worth every penny.
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Dominic, thank you for taking the time to leave this review.
Happy that you are reaping the benefits of the technology!
We're confident the skates will come to great use!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
The purchase went really well
The purchase went really well. It was easy to find a pair of skates after follow the sale link. I had to update my postal code and Axel handled it super fast. I baked my skates last night, I can't wait to hit the streets this weekend.
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Mark, thank you for taking the time to share your experience with us.
We're confident the skates will come to great use! Looking forward to hear what you think 🙌
Best regards,
Axel & the Marsblade team
Happy grandson on his 9th birthday
Happy grandson on his 9th birthday. Accurate description of used skates and good product.
Reasonable fast shipping; 8 days from Europe to USA
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Andy, thank you for taking the time to leave this review.
Glad to hear that you're happy with the product and shipping times! Tell your grandson to have fun and keep up the training 🙌
Best regards,
Axel & the Marsblade team
Great product
Very responsive to emails and questions. Shipping was fast and the product is high quality.
30. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Christopher, thank you for taking the time to leave this review.
Glad to hear that you're happy with the product, keep up the training! 👊
Best regards,
Axel & the Marsblade team
Vastaus yritykseltä Marsblade
Hi Dan, thank you for taking the time to leave this review.
Glad to hear that you're happy with the product, keep up the training! 👊
Best regards,
Axel & the Marsblade team
Fast response and delivery of pruduct
Fast response and delivery of pruduct. Bought a pre used product and the wear and tare were minimal - up to expectations and more.
29. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Anders,
Thanks for taking the time to share your great experience with the skates!
We're confident the skates will come to great use 🙌
Best regards,
Axel & the Marsblade team
Customs Charges and Sizing makes the purchase difficult - UPDATED
The product is nice and seems to be of good quality. We chose to go get my child fit for a Bauer skate boot at the sales person said that would be the best way to make sure it was a proper fit. And although they do fit, they don't have near the amount of extra space we were looking for. I think there is a sizing difference between Swedan and North America that isn't being captured properly. I was also caught off gaurd with a large customs charge that I wasn't expecting.
I was contacted after the original purchase by customer service, and they were more than willing to help us get the original purchase exchanged. They made the process extremely easy, and we got the roller blades sent back and the updated size shipped to us some days later.
The second fit is substantially better, using the American shoe size method appears to be the best way for my child to get the proper fit.
He has already been skating with them quite hard, his transitions and turning are uncomparable to his tradional style of roller blades, it is very smooth and looks fluid and natural compared to his on ice skating. He will continue to use them during the summer to work on his development. Much more conventient than running to the rink.
Thanks Marsblade for being so willing to help us.
8. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Daniel, thanks for letting us know.
We are so sorry to hear that the skates didn't fit. We do have our own size guide so that may be the reason the Bauer skates fits a little bit different.
But great news! We do offer free exchanges so don't worry about that. Also, you can have the import fees refunded for the returned parcel, no problem at all.
I have sent you an email to help you out with this further!
Best regards,
Axel - Marsblade
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