A really good team—they respond quickly, and everything is reliable. The problem was resolved within minutes. Very nice and polite, no matter the situation.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I played a lot more ice hockey in life, but when I moved to an area with very limited rinks I switched over to Roller Hockey. The movements of a traditional hi-lo skate is a lot stiffer in movement... Näytä lisää
Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... Näytä lisää
Yritys on vastannut
Köpte ett par re-used marsblade inlines i våras, älskade dem, så det fick bli ett par Marsblade I2 KIT DLC från Hockeystore också till mina CCM Jetspeed. Alltid velat prova Marsblade på is och jag m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
Yhteystiedot
Storgatan 30, 83130, Östersund, Ruotsi
- sales@marsblade.com
- marsblade.com
4,7
Erinomainen
1 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic Service
I have no complaints about the service the Marsblade team provided me! Thank you again to Axel for the fantastic service.
24. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi Connor,
Thank you for taking the time to share your feedback, and happy to hear that you've had such a great experience with the support we provide 😊
Just reach out again if you would have any questions!
Best regards,
Emma & the Marsblade Team
Vastaus yritykseltä Marsblade
Hi Sergej,
That is what we like to hear! Thank you 🙌
Best regards,
Emma & the Marsblade Team
I love them
I love them. My skating feels so much faster and more like I’m on ice.
24. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi Ryan!
Glad to hear that you're happy with the product! We strive to provide the best equipment out there 👊🏒
Best regards,
Emma & the Marsblade Team
My son loves his Marsblades
My son loves his Marsblades! Great customer service and product!
23. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Melissa,
Thanks for letting us know that the skates are being put to good use!
Tell him to have fun and skate safe 🙌🏒
Best regards,
Emma & the Marsblade Team
They were great working me to return…
They were great working with me to return sizes that didn't fit
19. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Jerry,
Thanks for taking the time to leave a review! We appreciate hearing that you had a good experience 🙌
Best regards,
Emma & the Marsblade Team
Fast shipping and a great skate
Fast shipping and a great skate. My son uses them all the time and absolutely loves them.
20. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi Joey,
That’s what we want to hear! Tell him to keep up the good work 🙌
Best regards,
Emma & the Marsblade Team
Wheels are soft and great for inline…
Wheels are soft and great for inline hockey with tile floor
20. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi Stew,
Thanks for letting us know what you think 🙌 Great to hear that your are happy with the skates!
Best regards,
Emma & the Marsblade Team
Excellent quality always and fast…
Excellent quality always and fast shipping, despite the long distance!
18. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi Dana,
Thank you for the trust and we appreciate you taking the time to leave a review 🙌
Have a good one!
Best regards,
Emma & the Marsblade Team
It doesnt seem that dissimilar from…
It doesnt seem that dissimilar from other roller blades but the price is triple……and I had to pay duty.
10. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Chris, thanks for letting us know.
From what you have told us, you may have to loosen the bushing kit to feel the rocker even more. Please try that to take advantage of the patented Flow Motion Technology.
Also, we're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
Regardless, I have sent you an email to sort this out further.
Best regards,
Axel - Marsblade
great customer service
great customer service. i really appreciate how quickly you responded to my inquiry.
17. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hey! 👋
Thanks for taking the time to leave a review, that is greatly appreciated and we are happy to hear that the service provided was to your liking!
Just reach out again if you would have any questions down the line 👊
Best regards,
Emma & the Marsblade Team
Vastaus yritykseltä Marsblade
Thanks, Evgeny!
That is great to hear 👊 we hope you'll enjoy the skates for a long time!
Best regards,
Emma & the Marsblade Team
Vastaus yritykseltä Marsblade
Hi Nolan,
Thank you for the review! Great to see that the skates are to your liking 👊👊
Best regards,
Emma & the Marsblade Team
I ordered weeks ago and my roller…
I ordered weeks ago and my roller blades got the label for shipping and said I’d get them in 3-4 business days and had an estimated time to get to me last Tuesday, they still have yet to ship to me…
12. kesäkuuta 2024
Vastaus yritykseltä Marsblade
Hi James!
Thank you for letting us know that something is up with your shipment!
My colleague has started a claim with UPS, our carrier, as it looks as the parcel has been stuck or lost in transit. We will send you a new parcel in replacement of the original one. Please see the email from my colleague with details on your new shipment 🏒
Also, make sure to reach out if you would have any questions and we will help you out! (customerservice@marsblade.com)
Sorry for the inconvenience! You'll shortly have your skates with you 👊
Best regards,
Emma & the Marsblade Team
Great price for a high quality product
Great price for a high quality product! Shipping was fast and efficient. The packaging and presentation was top notch. I will update the review when I install the i2’s on Bauer custom skates in regards to performance .
10. toukokuuta 2024
Vastaus yritykseltä Marsblade
Thanks Paul for the review! It is great to hear that the first impression is all good 👊
We look forward to hearing what you think of the technology!
Best regards,
Emma & the Marsblade Team
Imitates the feel of skating very well…
Imitates the feel of skating very well and provides a great way to train on land. Adjusting rocker is very easy and practical.
7. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Adam,
Great to hear you've already been experiencing the benefits of the Technology!
Thanks for sharing you feedback with us 🙌
Best regards,
Emma & the Marsblade Team
Customer service comes through on warehouse issue
Update: Marsblade customer service responded quickly with a resolution that gets me new skates from the US warehouse.
Original: I wish this could have been a positive experience; I'm still hoping it can be. I originally ordered Re:skate O1 Prospect on June 1st, with delivery finally occurring on June 14th; I hadn't realized they'd be shipped directly from Sweden, and even then, delivery time stretched beyond estimates. Having finally received them, I was surprised to discover I had received two left skate boots, which is an unfortunate quality control mistake. I'm hoping customer service can swiftly address the situation, but it's definitely frustrating.
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Marsblade
Hi Ryan, thanks for letting us know.
We do have two warehouses, one in the US and one in Sweden. All of our Re:skates will be shipped from Sweden since we don't have them in stock in the US warehouse.
We are sorry to hear that you received two left skates instead of a pair containing one left and one right skate.. This must have been a mix-up by the warehouse guys.
Regardless, I have sent you an email with a solution already. You will have the correct skate received soon.
Best regards,
Axel - Marsblade
5star service
Fast delivery. Very good and responsive customer service. Getting advice directly from the inventor/owner is unheard of from any other company.
29. huhtikuuta 2024
Vastaus yritykseltä Marsblade
Hi Gavin,
Thank you for the review! Great to hear that our efforts don not go unnoticed 👊
We take pride in providing cutting edge skates equal to the support behind the product!
Best regards,
Emma & the Marsblade Team
Love the product and the service they…
Love the product and the service they provide
30. toukokuuta 2024
Vastaus yritykseltä Marsblade
Thank you, Orlando!
We're glad that you've had such a good experience with us all around 🙌
Best regards,
Emma & the Marsblade Team
Love the I2’s, they are huge upgrade!
The I2’s are an incredible upgrade to the Kickstarter model. The ability for quick removal of the blades is a very nice feature. I love it a lot more than the original holders with the 2 screws. You can remove and install a new set of blades in under 10 seconds. The other nice upgrade I like is the different radii inserts to be able to customize how much or how little you want the holder to rock. I personally love the motion on the original holders so I went with the 14ft radius and the transition to me was seamless. The DLC coated steel is another nice upgrade I feel that it’s much improved and holds the edge longer than before in between sharpenings. The old steel I felt like I wasn’t able to give me that long of a life. I would roll an edge after only a few games and would need them sharpened again. The only con I would say is I’m not a huge fan of the change in the look of the holder pass through hole. Generally on the Tuuk’s as well as the first model Marsblades they had the traditional oval hole. I am sure that the I2’s were changed for strength purposes or some other reason but it makes it difficult to carry the skates. Before I was able to just put my hand through the oval and carry them. Not a huge deal and overall the upgrades to the holders far outweighed the con in the look of the holder. I would highly recommend these to other hockey players. I really feel my speed has improved with using these holders. I am able to really get a great acceleration, especially the first couple strides and turning corners.
29. helmikuuta 2024
Vastaus yritykseltä Marsblade
Hi Vinnie,
First off just big appreciation for taking the time to leave us a thorough review!
It is great to hear from someone who've tried the i1 as well, to really sign off on the upgrades we've made 🙌 Your approval means a lot to us and we'll take the feedback with us for future development.
We hope to have you around for the long haul 👊
Have a good one!
Best regards,
Emma & the Marsblade Team
o1 to r1
I initially got the o1 and had no plans on playing roller hockey.. however I met some boys and over a few weeks of pick up they invited me to their team. Up to this time I’ve really enjoyed my o1’s but would washout a lot so I upgraded the wheels it helped a lot but I still had issues when playing really aggressive. I believe my biggest issue was wheel size. I saw the R1’s use the standard 80807676 and pushed the button grabbed the r1 pro.. the boot is top quality. Perfect out the box haven’t washed out since, love the adjustable rocker. Two thumbs up 5 stars no complaints
27. toukokuuta 2024
Vastaus yritykseltä Marsblade
Hi Johnn,
Thanks for taking the time to let us know your thoughts! 🏒
Love to hear it- we're happy that you are reaping the benefits of the technology.
A big welcome to the Marsblade family!
Best regards,
Emma & the Marsblade Team
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