Malibu Sun Cream Arvostelua 

O/N 36550/290325/36
I placed an order for £66.49 on 29th of march on 31 March I received email that my order has been shipped, so I logged into my account to track the order, my order is not showing on my account, an order from 3 years ago is the only order showing!
Being concerned I have now emailed malibu 3 times as yet they have not responded, I have not received my order that has been paid in full via PayPal, it is now 3 April website said I would get my order in 2 working days,
I will never order from malibu again,

I have updated my review due to help Received from Scott @ malibu who chased my order & arranged delivery to be delivered 8th April by special delivery.

Which i received today thank you Scott

A fantastic customer experience!

Angela contacted me to say one of the products I ordered was out of stock. I was offered a replacement or partial refund. I chose to go for a replacement.

My order was delivered in 2 working days with several extra products included as a gesture of goodwill. This was beyond my expectations.

I wouldn’t hesitate to recommend. Thanks so much!

Ordered some products online only to find out directly from Angela at Malibusun that they were out of stock. However, I was offered alternative products and my parcel still arrived in plenty of time for my holiday .. along with a selection of free items! Thank you Angela and Malibusun for a great service.

Ordered malibu bronzing butter but was not delivered with in time frame, which was Malibusun fault. Chased a couple of times and Angela sent a replacement parcel out straight away on a 24 hour tracked service. Angela kept me fully updated on when I would receive the parcel. Received the parcel of which she kindly put in some free products for my inconvenience. Angela and her team went above and beyond to make sure I received my goods. I have since received the original package nearly a week late. Angela kindly said I could keep the goods. Great customer service and would definitely order from them again.

DO NOT ORDER IF U NEED IT SOON. I was told two to three working days and have still not received my tanning butter after 3 weeks. Also emailed 3 times and did not get any help on my order arriving.

Tanning Gel

Excellent service.

Please don’t be put off by a couple of the negative comments.

My order was delivered in 2 days!

Great price, excellent service.

I also had some freebies which was a wonderful surprise !

Thank you Malibusun.com

Was a little worried by the other reviews, but as the web address was the same as on the back of my Malibu Sun Cream bottle decided to take a chance. Clearance stock was very competitively priced and found a discount code on top which covered most of the postage charge. Received Royal Mail tracking number and arrived within 4 day (which encompassed a weekend) by a tracked service. I would have no concerns about using this British company again which makes its excellent products in England.

Scam .Was just about to order when I checked delivery. It's says they take no responsibility for loss or damage or not received. Won't be bothering as thats going against the goods act.

Scammer website, do not use!! When you look into this website it’s only created in 2023.
Their terms and conditions state they take no responsibility for loss, damage, delay or non delivery.
No response back to any emails and phone number does not pick up or have any recorded messages.
My order placed has not arrived, looked into Facebook and other customers having the same issue.
Website needs closed down.