Really pleased with the necklace and charm I ordered for my friends 60th. Said delivery in 2 weeks and was pleasantly surprised to receive it 4 days later. Really good quality and reasonable price w... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Simon was really helpful in enabling me to find the right bracelet for my wife on our 51st anniversary. He provided very quick responses to my online queries.
Yritys on vastannut
I have bought a number of items from Maldon Jewellery. There has always been a good selection to choose from. The quality has been good and i have received my order promptly.
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Such great customer service. I was buying a charm bracelet and charm as a surprise anniversary present and didn't really know much about them. They went above and beyond, sending me photos of differ... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Thousands of sterling silver charms in stock. Silver crosses. Necklaces. Bracelets. Earrings. Pendants. Brooches and much much much more......
Yhteystiedot
Tan Y Gofer, Sarn, LL53 8EU, Pwllheli, Yhdistynyt kuningaskunta
- 01621 483 202
- maldonjewellery@gmail.com
- maldonjewellery.co.uk
4,9
Erinomainen
501 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great selection of silver charms
I buy a silver charm for my goddaughter’s bracelet every year. Maldon have a great selection to choose from, clear photographs and make it easy to choose the correct fitting.
5. joulukuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you so much for taking the time to write a review.
Yes, we have over 5000+ sterling silver charms
Yes, we try to make the photos as clear as possible.
RE fittings Yes, most of our charms are traditional with a jump ring and with the fitting selector, you can choose a bead fitting for most Pandora Moments bracelets or for a Thomas Sabo a 9mm lobster clip fits most.
Once again, many thanks
Kind regards Simon
Easy real-time access by telephone to…
Easy real-time access by telephone to make my purchase, expert advice and a polite and efficient manner from Maldon Jewellery’s agent at the other end of the phone.
5. joulukuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Wow, are you sure you are leaving the review for the correct company B-).
I hope so.
Thank you so much.
I think I do remember you, but around Christmas, my brain starts to get a little fuzzy.
It's always quicker ordering online, but if we can assist by phone then we will try. The only thing we can't do is take your money over the phone. What we NEVER want, is your card details over the phone. We want everything to be as secure as possible, so if we take an order over the phone, then we will send an electronic invoice via email with a secure link to either paypal or Stripe. This way, we never get to see your card details.
Anyway, I have whittered on long enough as usual.
Thank you again
Kind regards Simon
Vastaus yritykseltä Maldon Jewellery Co
Thank you very much for the stars and review.
I am glad you like the charm.
Most orders placed before 10am are dispatched the same day Monday to Friday. After that time we do try but it's not always possible.
Thank you again and if you require any other musical instrument charms, we have MANY.
Kind regards Simon
Excellent company
Excellent company, nice jewellery, very prompt delivery, friendly and experienced staff who respond to customer queries quickly. Simon in particular. Would definitely recommend.
2. joulukuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-)
Ahhhh, thank you so much for taking the time to leave a review. Just looking back at our conversation. It's never easy with the different charm fittings on amazon. I wish they had a fitting selector that we could use as we have on our website, but nothing yet. Still, you found the website and ordered with the bead fitting and soldering, so all was good in the end.
Take care and thank you again
Kidn regards Simon
This is a very reliable seller
This is a very reliable seller - my lovely lokomotive pendant arrived here quickly and its quality is just as described. I highly recommend this shop, thank you!
1. joulukuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-)
Fantastic, thank you so much for the review. I am glad you like the charm. That is quite a detailed Engine charm and it's incredible how much detail you can get on something so small.
Lovely to see yet another of our German customers.
Plenty more trains and engine charms if you require any more.
Take care and thank you again
Kind regards Simon
Prompt delivery and item was as…
Prompt delivery and item was as expected. Very happy
24. marraskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Fantastic!!
Thank you so much for the review and, of course, the stars.
I am glad the charm was as expected. It should have been, but these days you never quite know.
Once again, thank you and please let us know if we can ever help in the future.
Kind regards Simon
Lovely small fish pendant
I brought a lovely small fish pendant, for my daughter for Christmas and liked it so much, I brought one for myself.
14. marraskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you again for leaving another review for your second fish charm!!
I am glad you like it.
If you feel the need for any other styles of fish charms then we have plenty more fish charms on the new website!
Kind regards
Simon
Excellent Quality
The wee drum pendant is excellent quality, it was well packaged and arrived as expected. A very easy transaction, I would definitely order from Maldon Jewellery Co. again.
6. marraskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-)
Thank you for taking the time to leave the review. I am glad you like the drum charm. I don't know if you are some sort of influencer, but we have had quite a few sales of the drum charms in the past month!!
Keep Drumming!!
Kind regards Simon
Excellent prompt communication and…
Excellent prompt communication and advice from the company. Very happy with the product, and super fast delivery
11. marraskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you very much for the review.
I was just taking a look at our comms on the website.
Do you know, it's lovely to communicate and understand what the person wants in an articulate manner!!
I am glad the bead fitting and charm with soldering was liked, as your review seems to suggest.
Take care and please let us know if we can ever help
Kind regards Simon
I buy charms from Simon at Maldon every…
I buy charms from Simon at Maldon every year. Excellent service and beautifully made charms. Couldn't ask for more
20. lokakuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-) Hello, and lovely to hear from you again.
Sorry we couldn't help with the Capybara charm. I hope you managed to find one somewhere. I will keep a look out for the future just in case.
Take care and I await your next whatsapp message.
Kind regards
Simon
Beautiful silver charms!
The items were exactly like described on the website. Beautiful silver charms!
Delivery at our doorstep was sooner than we expected.
Navigating the website was easy, though it took some time to get used to the filtering method.
The charms are now part of a necklace, steadily growing larger.
Maldon Jewellery is highly recommended!
13. lokakuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-)
Thank you so much for the detailed review.
I photographed every one of the 5000+ sterling silver charms, so you will see the photography from the earlier ones not QUITE so good. I blame the technology at the time and not the operator!!. I try NOT to use filters and adjust the images too much as it makes them feel NOT real, if that makes sense. I want the charm to look presentable but real, so that what you see on screen is what you will receive or pretty close to it.
RE The website.
We have changed website host and now have LESS control, which means that most things should work better! The filters are gone but the product options are present and should work through MUCH testing and very late nights.
I am glad your necklace is filling up and of course, the joy is that once it is full, you can start on another. Maybe you will end up looking like MR T (From the A-Team)
Thank you again.
Kidn regards Simon
Outstanding service
Outstanding service. Beautiful item. Well-organized shipping. 10/10
15. lokakuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Lovely to have another Canadian customer!!
Although, we could always do with more.
Thank you for the review and the order. I am glad you like the charm and thought the shipping was well organised.
Take care and please let us know if we can ever assist.
Kind regards Simon
Lovely silver charms
A great choice of silver jewellery on the website. My order for charms arrived as described, quickly and efficiently. They are now looking lovely on my bracelet. Thank you.
23. syyskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you so much for the review and I am glad the charms arrived safe and sound and, of course, that you like them. It's great to hear they are in place, on your bracelet. We have plenty more from our 5000+ charm range. If we can ever help then just drop us an email.
Kind regards Simon
Vastaus yritykseltä Maldon Jewellery Co
Thank you so much for taking the time to leave a review.
Sorry for the long delay in replying!
Also, thank you for your support. Looking at your orders, it appears they go back to 2010, which is INCREDIBLE.
Take care, and please let us know if we can ever help
Kidn regards Simon
Good products at reasonable prices
Good products at reasonable prices. Dispatched promptly and always a hassle free buy. Thanks.
3. lokakuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you so much for the stars and review.
It's nice to see you back again.
Please let me know if I can ever help in the future.
Kind egards Simon
Would highly recommend
Would highly recommend. Very quick service. My order was exactly as I had envisioned. Nice gift wrapping. Simon was very pro active in contacting me to clarify something . Will be my go to in the future if I need another piece.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Maldon Jewellery Co
Hello,
thank you so much for the review and stars!
I can't quite remember the query (it's me age you know!)
It might have been the product options playing up again.
Just for the future, we will be moving websites AGAIN, in January.
Something that doesn't get, or is less likely to be, affected by timeouts and chinese bots and other issues we have faced!!!
Anyway, I hope you have a lovely Christmas and Great New Year
Long delivery but good products
Ecco la traduzione in inglese britannico:
I purchased some charms. The items arrived in good order, well packaged. They are free from defects and the photos on the website were accurate. They are well made. A reliable website. Recommended.
Delivery in about 20 days, no option for faster delivery.
From Italy.
17. syyskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Hello,
thank you for the feedback and the review.
Couriers are the bane of my life. Their promises seldom reflect real life and I try to convey that in my delivery times.
You selected Royal Mail for delivery to Italy, and their AIM would be 5 days, I believe, but reality is around 2-3 weeks!
Looking at the details, the order was received on Tuesday 16th September around 11PM. Wednesday 17th September, we processed, soldered clips and packaged it, and was collected by Royal Mail around 12pm.
From there, it flew to Italy and was held by Italian customs from 23rd September and released on the 29th and final delivery on the 30th.
I wish I could find a quicker affordable courier.
Around a week in customs is ghastly, but that is the reality, unfortunately.
Sorry for the trouble.
Kind regards Simon
Fantastic 5* personal service.
Simon has been fantastic! Helping me sort out a charm chain and exchanging charms when I ordered the wrong size and soldering the lobster clips when I ordered them separately. He made it all so easy and nothing was too much trouble. He now has a customer for life!
16. syyskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
B-)
I don't even need to look up who you are B-)
It was no problem to help out.
Amazon can be a pain in the "Neck" sometimes. They have adverts on every page and, well I could go on forever and a day!
On the website, you can choose the fittings on each product page.
Anyway, at the end of the day, we both worked together and got there in the end!! When there's a dialogue, it's not a problem.
I hope all is good with you and your family now and hope to help again soon.
Kind regards Simon
PS thank you for the review B-)
Helpful and courteous service
Helpful and courteous service. My granddaughter loves the earrings that arrived safely, on time and beautifully wrapped.
15. syyskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you very much for the reviews and, oh crikey.
Order emails going back to January 2011.
Do I call you an "old customer" or does that sound rude?
Nope, that's rude, so I shall refer to you are a fantastic returning customer B-)
Sorry for the issues navigating the website.
I'm glad we got around it in the end, but I will do my best to make it work in the future.
Kind regards Simon
The customer service was 10/10
The customer service was 10/10, assisting in finding the right products for the right prices. Delivery was prompt too
8. syyskuuta 2025
Vastaus yritykseltä Maldon Jewellery Co
Thank you so much for the glowing review.
Looking up that address I see orders going back as far as 2013, so thankyou.
I was just searching the emails and can only find the orders, but nothing on the "assistance".
Anyway, I am glad you are happy and if we can assist again then please let me know
Kind regards Simon
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