I didn’t subscribe, however I chose to read reviews on Trust Pilot first. From what I see, anyone would be better off just finding You Tube exercises, for free, eat and drink healthy, and force yours... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Waking up and moving changed my mental state completely. I’m calmer, more confident, and ready for the day. It’s not just exercise anymore, it’s mindfulness through action.
Yritys on vastannut
Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are k... Näytä lisää
Yritys on vastannut
Disgustato dalla esperienza, ti agganciano con offerte alle quali poi si aggiungono senza autorizzazione e in modo furbesco servizi aggiuntivi molto più costosi, proprio come già letto in altre recens... Näytä lisää
Yritys on vastannut
2,0
Välttävä
561 arvostelua
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Refund refused after unwanted…
Refund refused after unwanted subscription charge
I CANNOT recommend MadMuscles at all.
My experience with this app was extremely frustrating and, in my opinion, completely unacceptable. I paid because I believed I was making a one-time purchase. Later, money was taken from my account again due to a subscription renewal that I did not knowingly want, expect, or agree to in that way.
I contacted their support and clearly asked for a refund. I repeated several times that I did not want extra access, free months, a personal coach consultation, or any other “bonus”. I wanted one thing only: my money back.
Instead of respecting that, they kept pushing alternative offers. This was not helpful. It felt like a tactic to avoid refunding the payment.
In the end, they confirmed that my subscription was cancelled and that I would not be charged again. But they still refused to refund the money, saying that my case does not fall under their refund policy.
For me, this is absolutely unacceptable. A company that takes money through an unwanted renewal and then refuses to refund it does not deserve trust.
I feel misled, ignored, and financially taken advantage of.
STAY AWAY FROM THIS APP.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Desislava!
We sincerely apologize for the disappointment. We understand that the lack of support is incredibly frustrating, and we truly appreciate your feedback on our renewal process and refund policy.
We would like to clarify that our subscription terms and renewal dates are displayed during checkout. Also, our support team agents do everything they can to encourage users to review the app's functionality and learn more, and we're sorry if that wasn't your wish. While our refund policy is designed to be consistent across all users, we'd like to review your interaction history to ensure you've been treated fairly.
Please contact us again at [support@madmuscles.com]. This will re-examine your case and help reassess the circumstances of your renewal. Thank you for your patience, and we hope to find a solution that will restore your trust in us.
Best wishes,
MadMuscles Team
Seeing my steps
Seeing my steps, workouts, and water intake all in one place motivates me. The data keeps me accountable. It’s simple and works.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Carol!
We’re so glad to hear that! Seeing your progress in one place is exactly what we aimed for—making accountability simple and effective. It’s amazing how much more motivated we feel when the data shows the hard work we’re putting in.
Keep hitting those daily goals for steps and hydration! We’re happy to be part of your journey to a healthier lifestyle.
Best wishes,
MadMuscles Team🙌🏻
Positive change
My mood feels a bit more stable and thoughts clearer. Still, the effect isn’t as strong as I expected.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Chelsea! Thank you for your feedback. We’re glad to hear you’re already noticing some positive changes, like improved mood stability and clearer thinking. At the same time, results can vary from person to person and often become more noticeable with consistent training over time. We appreciate your honest impression and hope your experience continues to improve as you progress.
Kind regards,
MadMuscles Team
Demande de remboursement
ARNAQUE !!!!! Ils m'ont proposé un service qui après payement encaissé immédiatement sur PAYPAL s'est avéré être un abonnement à un tarif beaucoup plus élevé! Immédiatement j'ai résilié mon inscription, et demandé le remboursement de mon premier versement, chose que je n'arrive pas à obtenir malgré quelques réclamations par Mail
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Bonjour! Nous sommes sincèrement désolés pour l’expérience que vous avez eue avec notre application. Nous regrettons que cette situation ait pu vous sembler trompeuse. Toutefois, nous tenons à vous assurer que nous n’avons aucune implication dans des pratiques frauduleuses. Nous opérons avec transparence et honnêteté à toutes les étapes. Nous informons toujours les utilisateurs que nos services fonctionnent sur un modèle d’abonnement avec des paiements récurrents, dont les conditions sont clairement présentées avant l’achat. Une fois l’abonnement annulé via notre site, aucun prélèvement supplémentaire ne devrait avoir lieu. L’annulation doit être effectuée au moins 24 heures avant le renouvellement. Nous sommes désolés si ces informations n’ont pas été suffisamment claires dans votre cas. Nous vous invitons à poursuivre l’échange avec notre équipe d’assistance, qui respecte nos politiques internes et fera de son mieux pour trouver une solution adaptée à votre situation. Sincèrement,L’équipe MadMuscles
Not looking good is it
Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are kings, all these customers can't be wrong,
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Jonathan! We’re sorry that you’ve got such an impression of our app, and we appreciate you taking the time to share your concerns. We want to assure you that our company operates honestly and in full compliance with applicable laws, regulations, and our internal policies. We also have many satisfied users who achieve their goals with us, and we continuously work to improve the experience based on real feedback. Our support team actively responds to both complaints and negative reviews, doing its best to resolve issues and help users as quickly and effectively as possible. If you have any additional questions, suggestions, or concerns, please feel free to contact us at support@madmuscles.com — we’ll be happy to provide you with the best possible assistance. Sincerely, MadMuscles Team
Unnecessary
I didn’t subscribe, however I chose to read reviews on Trust Pilot first. From what I see, anyone would be better off just finding You Tube exercises, for free, eat and drink healthy, and force yourself to get up every morning to do this a little bit earlier than usual. Have a protein shake. It’s going to help WITHOUT getting scammed!
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Gail! We’re sorry that you’ve formed such an impression, and we truly appreciate you sharing your thoughts. You’re absolutely right that staying active, eating well, and even using free resources like YouTube can be helpful. Our goal is not to replace that, but to offer a more structured, guided experience with personalized plans that help many users stay consistent and motivated. We also want to assure you that our company operates honestly, in full compliance with laws and internal policies. We do not engage in any fraudulent practices. We have many satisfied users, and our support team always responds to concerns and negative feedback to resolve issues as effectively as possible. If you have any questions or would like to learn more, feel free to contact us at support@madmuscles.com — we’ll be happy to help. Sincerely, MadMuscles
Mindful mornings
Waking up and moving changed my mental state completely. I’m calmer, more confident, and ready for the day. It’s not just exercise anymore, it’s mindfulness through action.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Lily, your words truly inspire us! We're so happy to hear our program helps bring calm and confidence to your mornings. Here's to many more mindful moments in motion! 🌟 Thank you for sharing your journey with us.
Daily reminder
It helps with awareness and daily habits. Still, it feels limited as a full lifestyle tool.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Eve! Thank you for sharing your feedback. We’re glad to hear that the app is helping you build awareness and improve daily habits.
We also appreciate your note regarding its limitations as a full lifestyle tool. MadMuscles is designed to support users with structured fitness guidance, habit building, and training plans, and we are continuously working on expanding and improving the experience to cover more aspects of a healthy lifestyle.
Your input is valuable and helps us understand where we can do better. If you have specific features or improvements in mind, feel free to share them with us at support@madmuscles.com.
Kind regards,
MadMuscles Team
A fuir !
En croyant payer un simple accès à une application sportive, je me suis retrouvé facturé de 35,95 et 49,95€ sans demande de confirmation d'engagement ni possibilité de refuser les offres. Arnaque bien huilée.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Bonjour Mathieu! Nous sommes désolés d'apprendre votre mésaventure et comprenons vos préoccupations.
Nous tenons à préciser que toutes les informations relatives aux prix et aux options d'abonnement sont systématiquement affichées lors du paiement. Les options supplémentaires sont facultatives et nécessitent une confirmation de votre part avant l'achat. Vous pouvez également choisir de ne prendre que la formule de base. Veuillez nous excuser si ces informations n'étaient pas suffisamment claires.
Il est important de souligner que nous n'avons recours à aucune pratique frauduleuse et que nous mettons tout en œuvre pour fournir à nos clients des services légaux et éthiques.
Nous souhaiterions examiner votre cas. Veuillez contacter notre service client à l'adresse support@madmuscles.com en nous fournissant les détails nécessaires afin que nous puissions vous aider.
Cordialement,
L'équipe MadMuscles
Disgustato dalla esperienza
Disgustato dalla esperienza, ti agganciano con offerte alle quali poi si aggiungono senza autorizzazione e in modo furbesco servizi aggiuntivi molto più costosi, proprio come già letto in altre recensioni. Tante parole gentili al servizio clienti e proclama di grandi valori ma alla fine ciò che interessa è tenersi i soldi prelevati usando la fiducia. Disgustosamente ipocriti.
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Ciao Giancarlo!
Ci rammarichiamo sinceramente per la tua delusione e prendiamo molto sul serio le tue parole. La trasparenza è per noi un valore fondamentale e non intendiamo attivare servizi senza il consenso dell'utente.
Spesso, al momento del pagamento, vengono offerte opzioni aggiuntive tra cui scegliere, ma comprendiamo che, se il processo non ti è stato chiaro, può causare insoddisfazione. Vogliamo chiarire il tuo caso e verificare i pagamenti effettuati.
Ti invitiamo a contattare il nostro team di supporto all'indirizzo [support@madmuscles.com]. Il nostro team verificherà immediatamente la tua posizione per individuare una soluzione equa. La vostra fiducia è importante e vogliamo dimostrarvi che siamo qui per risolvere il problema!
I migliori auguri,
Squadra MadMuscles
Money taken from my account repeatedly with no account or service…
I don’t not have an app nor an account yet monies have been taken continually from my bank account. Having written to them several times I keep on getting the same stupid response- that my email does not match the one that they have and that they I have to give them my account and card details.
How many times have I explained to this Mad company that my email address has been the same for ages and that I do not have an account either them.
I have no proof. They want a copy of my card but I have already cancelled my card.
My bank said I need to reason with this company and only then will they intervene. I am so stressed and just do not know how to resolve this. At least 4 payments taken in past 4 weeks. This week for over £90. OVER and over I have told this company that I only use an iCloud email address. I do not have record of any order. Yet same old reply below. Scam . I have provided my email address. All bank account statements but they want my card details even though last card was cancelled.
Time for them to send me proof of my order. I have not received a single payment back. Liars
🥲
So today this support team have said that they have not heard from me and hence they will stop communications.
Is it possible in this day & age that a company called Mad Muscles respond to me on Ttrist pilot and pretend that I have not been communicating with their support team, have the gall to give me the email address here.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello Anita, we are sincerely sorry to hear about your dissatisfaction and the problems you are dealing with. For the email address you provided us, we found one payment and have already processed it and returned it to you. We really want to help you and understand the situation. To do this, we need to have more information about your order. Please provide all the necessary information to this email address: support@madmuscles.com . We will do our best to help you.
Best wishes,
Mad Muscles Team
I was charged a total of €90 and I had…
I was charged a total of €90 and I had a hard time subscribing! Eventually I was released!!!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello!
Thank you for sharing your experience. We are sorry that the subscription process has caused you difficulties. We strive to ensure that our plans are transparent and understandable. All payment information is provided to users in advance, and we are sorry if it confuses you.
Please email us at [support@madmuscles.com] so we can review your payment details and ensure you receive exactly the services you were counting on. We are here to help, and thank you for your feedback!
Best wishes,
MadMuscles Team
j'exige d'etre remboursé imédiatement
bonjour
j"ai consulter leur site il y a 5 jours pour me faire un avis sur leur programme d'entrainements. J'ai rempli tout leur questionnaire et ensuite ils m'ont proposé un paiment, se qui est en soit normal mais en faite c'est une grosse arnaque pour vous faire rentées vos coordonées bancaire en vous appatant avec un petit montant. Selon eux, soit disant il me fessait une promo et le prix pour juste voir le programme était de 0.21 centimes d'€. Sauf qu'une fois que vous avez rentré vos coordonées bancaire ou utiliser paypal il vous débite d'un énorme montant. d"en mon cas il mon volé 54,94€.
Si je pouvais mettre 0 je l'aurais fait j'invite toute personnes souhaitant procéder a un paiment ou quoi que ce soit de toujours bien ce renseigner sur le site ou l'aplli avant tout paiment, même si sa parait très bien fait en apparance (pour le coup le supercherie est très bien réalisé, tout est fait pour vous mettre en confiance) leur questionnaire est très complet, leur promo est aléchante, mais ils ne vous disent pas que vous prenez un abonnemant renouvelé automatiquement tout les mois.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Salut Timothée !
Nous regrettons sincèrement cette confusion et votre mécontentement. Nous n’avons pas l’intention d’induire nos utilisateurs en erreur. Toutes les informations d’achat sont fournies aux utilisateurs à l’avance et nous sommes désolés si cela ne se produit pas dans votre cas.
L’offre à 0,21 € correspond à une période d’essai qui devient un abonnement complet, sauf si elle est résiliée comme spécifié dans nos conditions. Cependant, nous comprenons votre déception et souhaiterions clarifier la situation concernant votre paiement.
Veuillez contacter notre service client à l’adresse [support@madmuscles.com]. Nous traiterons votre dossier en priorité afin de trouver une solution satisfaisante. Votre confiance est importante pour nous et nous vous remercions pour vos retours !
Cordialement,
MadMuscles Team
svindler firma
svindler firma, købte en ydelse til 150kr. som jeg ikke kunne lide eller benyttede, Madmuscles trak efterfølgende 700kr. fra min konto og har skrevet mig op til et abonnement. som jeg aldrig har accepteret.
HOLD JER VÆK fra dette svindlerfirma.
Davis Zivadinovic
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hej Davis!
Vi synes ked af din oplevelse. Gennemsigtighed er afgørende for os, og vi ønsker ikke, at vores brugere skal føle sig vildledt.
Vi samarbejder ikke med svigagtig taktik, og alt præsenteres på forhånd på stedet. Alle oplysninger om abonnementer og priser gives til brugerne på forhånd i form af en brevfaktura, og vi beklager, hvis disse oplysninger forvirrede dig.
Vi vil gerne undersøge din abonnements- og refusionssag. Kontakt os på support@madmuscles.com, så vi kan løse dette så hurtigt som muligt. Vi værdsætter din feedback. og vi venter på dit brev!
Med venlig hilsen
MadMuscles Team
I was thinking this app and program was…
I was thinking this app and program was a part of the exercise program for seniors with AARP as it was under their website. I downloaded the $15 four week program and within minutes realized it was not a part of AARP and I am not real techno saavy so I canceled the program and deleted the app within minutes.I contacted MadMuscles right away and got several emails back from “Stella”. Then after review of my request my refund I just received a was a denial. After reading other reviews I will keep my emails in the event they charge me more as they have others apparently. Seems pretty much like a scam. Good companies give refunds when requested within minutes of a mistaken purchase.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello!
We’re truly sorry for the experience you had and for any confusion regarding the subscription. We also sincerely apologize that your previous communication with our support team did not meet your expectations. Your feedback and opinion are very important to us, and we truly value you taking the time to share your situation.
Please rest assured that we are not involved in any fraudulent schemes. We operate with full transparency on a subscription-based model, and all payment details are clearly shown before purchase. We always aim to provide clear information to avoid misunderstandings.
We’re also very sorry that your cancellation and refund request did not lead to the outcome you expected. This is not the experience we want for our users.
Please contact us again at support@madmuscles.com, and we will carefully review your case once more and do our best to find a fair solution for you. We are here to help and support you. 💙
Sincerely,
MadMuscles Team
Mind-body connection
These workouts taught me to listen to my body. It’s mindfulness and fitness in one.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hi Abby! 😊 Thank you so much for sharing your experience — we’re really happy to hear that the workouts are helping you build a stronger mind-body connection. 💪
It’s wonderful that you’re feeling more mindful and learning to listen to your body. That balance between movement and awareness is exactly what we aim for, and it’s amazing to see it working for you. Keep going — you’re doing great!
Best regards,
MadMuscles Team ❤️
Con artists once again took out plan for £11.99 for 4 weeks after that £47.99 so will have to cancel card why these people are allowed to get away with these cons I will never know
Con artists once again
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello, Evelyn! We are very sorry that you had this impression, but we want to assure you that our team has nothing to do with fraud, and all terms and conditions of auto-renewal of subscription and its cost are always indicated on the order screen, and we sincerely strive to help you, so please contact our support team support@madmuscles.com for assistance.
Poor Service
Tried to cancel numerous times. The last time they sent me an email their volume was too high and they couldn’t cancel for me. They told me I had to do it.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madmuscles App
Hello, Catherine! We are very sorry that you are experiencing difficulties, however we sincerely want to help you understand this situation and provide the necessary instructions, so that we can thoroughly investigate your case and help, please contact our support team at support@madmuscles.com for assistance.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.