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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production t... Näytä lisää

Saanut 5/5 tähteä

Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to... Näytä lisää

Saanut 5/5 tähteä

i was so excited when i bought from the website.... and thennn when there wasn't much follow up with postage and tracking details i became sceptical and checked out this page. I. WAS. DEVASTATED. i th... Näytä lisää

Saanut 1/5 tähteä

Really lousy customer service. They claimed problem would be resolved within 24 hours - guaranteed. OK, so here we are one MONTH later and still nothing has been done!!!! They are absolutely total... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Verkkokauppapalvelu
  2. Verkkokauppa-palveluntarjoajat

Yrityksen kirjoittama

MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

117 arvostelua

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

This website is a scam

This website is a copy of legitimate memorial doll companies.
The quality of the product you receive is atrocious. I ordered a crochet doll to look like my late husband for our young children and it came with a STICK ON mouth. Customer service said “sorry it isn’t what you wanted”. So so annoyed and I ordered two for my two children. No offer for a refund.

18. marraskuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

I guess you are visiting mademine.com.au, not mademine.com, we are for to Business 🥲

Saanut 1/5 tähteä

Scam

Scam, the team never responded my emails and chat bot never answer questions. They stole $200 from me. All good reviews are their team. I fell for this scam. STAY AWAY!!!!!

18. marraskuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

You can check whether it exists in the trash of your mailbox, You can email team@mademine.com for 100% deliverability!

Saanut 1/5 tähteä

They Charged me more when paying for…

They Charged me more when paying for thousands of dollars of orders, no one to handle and work with same product same item, before paying price is x after x+4-5 $ per order

11. marraskuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

Could you please provide me with your order number, Let me know the problem.

————————————————————————
The difference in the cost of your order is the shipping fee. When the product arrives in Israel, the package will be placed at the post office and requires the buyer to pick it up. Due to war reasons and considering life safety, we changed the transportation method to door-to-door delivery, so this part is charged a little extra. The cost was later communicated with other local sellers and has now been restored to the original price. Due to the temporary adjustment.

Saanut 1/5 tähteä

Poor quality

Poor quality. Bought photo cube. Wood unsanded

9. lokakuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

I'm so sorry, could you please provide me with your order number, if it is a product quality issue, we are willing to give you a full refund!

Saanut 2/5 tähteä

I used to like the platform but the…

I used to like the platform but the quality of service has gone down drastically. When I first started working with mademine a year ago, I was able to get direct assistance whenever I wanted to place an order for an item variation or an item available but yet listed. I was able to place the order through PayPal and get it fulfilled asap. Now for some reason, the customer service is never able to assist me. They have no clue of what item is available or not and they are not willing to help me find variations of make important changes to our orders when they dont match the settings set for products currently listed. I also saw that many items that we had listed are not longer available so the uncertainty of what is and what is not available makes it really hard to work with. The quality of the products also decreased. Before we were able to get high quality materials but now its only cheap and bad quality stuff which makes the platform extremely unreliable.

18. elokuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

You can join discord, send me a message about the problem, we've also been restructuring and hiring new customer service staff lately, so hopefully it will improve! https://discord.gg/JHkpcPDVAY @LDuo

Saanut 1/5 tähteä

as someone buying more than hundreds of…

as someone buying more than hundreds of orders per month the service really disappoints me.
there serivce does not handle problems, for example when ordering a sentence in a product there are 2 previews, one that is the text it self you input and second is the preview on the product, there are no clear instructions on this, comes out each time some other worker make different text, and when i tell the company they did a mistake they blame me that the preview was clear. while i did put the correct sentence but what they print is complete different i even sent proof and they did want to reply, save your time and find a better service with better results each time i have problems, i lose money, and there is no trust working with them. some time blurry photos, sometimes packages are lost, and its such a hassle to deal with them, 0 chance to scale and really manage many sales. many times i tried to talk with them and ask for customer service personal so we could scale together.

13. elokuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

Really sorry about the blurring of the photos, we verified that it was caused by the printing, so the team saw the production of the photos were clear at that time, as for the other problems, if you are not satisfied with the customer service team's solution you can contact me here, I will help you solve it as soon as possible https://discord.gg/QZ3QHmX5 @LDuo

Saanut 1/5 tähteä

It's a scam

It's a scam. They will never ship your orders. And even if they do after a month, the quality would be super cheap.

Order AGF1005
And they have the audacity to charge 30% restocking fee for item that was never made and possibly had no intention to make. And stop fooling your customers by showing production time is 5 days.

Stop mentioning about new team in 2023. You are as much of scammers as the previous ones.

6. kesäkuuta 2023
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

About charge 30% restocking fee, at present I understand that the product has been made, if you want to refund, I will give you a full refund and 20% OFF coupon to compensate, I am really sorry, we will strengthen the training and management of the team.

Saanut 4/5 tähteä

Overall not a bad experience :)

After reading all the reviews on here I was worried that I had been scammed, but I received my order and I am very happy with it. They failed to send me tracking details and it took a little longer than said but communication via email with the company was good and they gave me my tacking number and updated emails until my package arrived. Overall the site and company is pretty good other than they ship from china as all their custom orders are made in their china factory and they claim to be an Australian company.

13. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst company ever

Worst company ever! I ordered a personalised bobble head. Uploaded several photos and went back and forth with them because they couldn’t get the artwork right. So I told them I want a refund and they said I’d have to pay a restocking fee. A restocking fee for a product that hasn’t been made yet?!! It’s been almost a month and I still haven’t received my refund. Disgusting people.

10. marraskuuta 2022
Oma-aloitteinen arvostelu
mademine.com-logo

Vastaus yritykseltä mademine.com

We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!

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