Simon worked his magic and was able to find the size I needed in a dress my daughter picked for me to wear in her wedding. As soon as I paid for the dress, it was shipped and received within days. Exc... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Order and delivery of the dress were quite efficient and quick. I received the dress within a week. It was even better than what I had expected. The picture online doesn’t do it any justice. A beautif... Näytä lisää
The service was stress free and the consultant was professional. As the dress was purchased for a wedding overseas and it was a plus size that we needed. So there were alot of logisitcs. I could... Näytä lisää
There's nothing on their site stating that you will have to wait a month and a half for your dress to arrive. They act as though everything is in stock. I received an email saying the dress would arri... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Yhteystiedot
Congress Avenue 801, 33426, Boynton Beach, Yhdysvallat
- madamebridal.com
4,1
Hyvä
498 arvostelua
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On vastannut 76 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was very bad experience
It was very bad experience
I will never ever purchase again
I don’t receive my order until now
And they ask about my experience!
I would like to clarify the situation regarding my order. The dress did not arrive on time, even though I paid for express shipping. My event was two days ago, and I had to purchase another dress because my order did not arrive as promised. I only received the dress today, which is well past the required date.
I was also disappointed to receive a message asking me to delete my review in order to receive my order. This is unprofessional and unacceptable.
In addition, your public comment stating that the dress arrived on time is not accurate.
Given the delay and the inconvenience caused, I kindly request a refund for the express shipping fee.
3. marraskuuta 2025
Vastaus yritykseltä Madame Bridal
We regret to hear about your experince. According to our records and the tracking number your order was delivered on time.
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering your ivory/nude flower girl and pre-teen pageant dress from Madame Bridal. We hope your event is memorable and please see us again for another beautiful dress for another happy occasion.
Vastaus yritykseltä Madame Bridal
Hi Jenny, thank you so much for ordering Alyce Paris strapless cocktail homecoming dress from Madame Bridal.
Was told from the owner of the store
Was told from the owner of the store, that we did not know how to order online correctly. We order the tea length and receive full length. We choose tea not full.
7. heinäkuuta 2025
Vastaus yritykseltä Madame Bridal
Dear client, we regret to hear this information. We had a staff meeting to find out and discovered that the Christina Wu bridesmaid dress you ordered was in fact the long version. In other words you received the EXACT dress that you ordered. If we could be of any further assistance please do not hesitate to contact us.
*****Our Business Is To Earn Your Business*****
https://madamebridal.com/testimonial/?___SID=U
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering Mac Duggal Tea-Length evening dress from Madame Bridal. I hope you waear it weel and the wedding is filled with joy and good memoeirs.
The shipping was in time and the dress…
The shipping was on time and the dress is as described. Customer service was very prompt and they helped out with the pricing as well
8. lokakuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering the La Divine cap sleeve wedding dress from Madame Bridal. We hope your wedding is filled with joy and love for now and throughout the years.
Amazing Experience
They went above and beyond to make sure my dress would arrive on time by the date I needed. Their communication was great and supper quick to respond whenever I had questions or concerns. I received my dress in perfect condition, it’s an absolutely beautiful dress. I would definitely order from here again without a doubt.
11. syyskuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering La Divine dusty rose evening and prom dress from Madame Bridal. We appreciate your 5 star review and look forward to your next order for another designer dress and another happy occasion.
Ordered from Australia
Ordered from Australia. Efficient and easy communication and tracking - thanks you
18. syyskuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering you MGNY mother of the bride and groom from Madame Bridal. We hope this wedding is filled with joy, love and long lasting memories.
Vastaus yritykseltä Madame Bridal
Montage by Mon Cheri M2210 Leaf Embroidery Off The Shoulder Dress from Madame Bridal. We hope this wedding is filled with joy, love and lots of good memories.
Good Shopping Experience
My order was delivered on time and everything is the order was perfect. Thank you
16. syyskuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for your Marsoni mother of the bride and groom dress order from Madame Bridal.
Wonderful customer service!
The dress I originally received was the wrong size. I called and talked to Simon and he immediately went to work on a resolution for me. He ordered me a new dress and provided a way for me to send the wrong one back. He was so kind and easy to work with. Thank you Simon for fixing this for my daughter’s homecoming!
15. syyskuuta 2025
Vastaus yritykseltä Madame Bridal
Hi Kelly, I believe you just missed our email to you.
I just spoke with Cinderella Couture.
They will deliver the XL to you by Thursday and will send you a return label for the XL.
Is that OK?
I WANT MY REFUND
I have returned the dress I bought from them and they have not refunded my money. I returned in the time frame they required and I had received authorization to return the dress. They have not returned the dress nor have they refunded my money.
4. kesäkuuta 2025
Vastaus yritykseltä Madame Bridal
Good afternoon. We understand your concern about the delivery of your dress. You placed an order that required delivery of the dress to you in 6 weeks. Your dress was delivered one week earlier, in 5 weeks. We do a diligent effort for on time delivery however sometimes the delivery dates are beyond our control. The reasons could vary between weather, tariffs, shipping companies etc. We hope this adequately explains our position and the fact that your dress was delivered earlier then the promised date.
Dress came quickly and in great shape
Dress came quickly and in great shape. Beautiful dress
5. kesäkuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering you black halter neck mother of the bride dress from Madame Bridal.
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering and receiving your MGNY mother of the bride dress with overskirt color black from Madame Bridal. We hope your daughter or son's wedding is filled with joy and happy memories.
Helpful and lovely
Albert is an absolute doll and so helpful. He measured me perfect and the dress looks beautiful! Would highly recommend.
25. elokuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for visiting our bridal, prom and wedding dress store in Boynton Beach, Florida. We hope you enjoy wearing your Jovani wedding reception and homecoming cocktail dress with lots of joy for your special event.
Vastaus yritykseltä Madame Bridal
Thank you so much for your basque waist silver prom dress from Madame Bridal. We hope your prom and homecoming party is fun and full of good memories.
Christine Wu silver wedding dress
I absolutely love love my dress! It’s better than than I expected!
14. elokuuta 2025
Vastaus yritykseltä Madame Bridal
Thank you so much for ordering this evening dress which is interchangeable for a wedding dress from Madame Bridal. The gathered cutout back and the illusion bodice creates a stunning look for this Christina Wu dress.
We hope your wedding is filled with joy and great memories.
I reached out online to Simon at Madame…
I reached out online to Simon at Madame Bridal to help with an urgent request.
How wonderful to reach a real, kind and informed person to solve my dilemma.
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madame Bridal
Thank you so much for reaching out to Madame Bridal about. I am delighted things worked out for the best with your daughter's Willowby wedding dress.
How do I even start
How do I even start? I was looking for a specific Sherri Hill dress that came out 3 seasons ago. I couldn’t find the dress ANYWHERE. I called over 30 different stores asking if they had the dress and not one did, until I called Madame Bridal. They let me know that they had the dress I had been looking for, exact size and color I needed. My only issue was that I’m all the way in Virginia, or so I thought that would be an issue. Over at Madame Bridal they let me know that they could ship me the dress straight from their store. They sent me the link to buy it and the transaction went smoothly. They said I’d get my dress in approximately 10 days, but it ACTUALLY came in just 5 days!! Everything was in perfect condition and I’m IN LOVE with my dress! Thank you so much Madame Bridal!!
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madame Bridal
Dear Malaynah, thank you so very much for ordering Sherri Hill flutter skirt prom adress from Madame Bridal. We hope the beginning of the prom season will be memorable and filled with happiness and good times.
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