Luxurier Arvostelua 

1 star is to much…. I ordered an expensive bed set the quality was awful, and the set I received was nothing like the pictures. Like many others I tried to return but was unaware it need to be returned to china shipping costing around £130 the customer service is shocking I tried to leave reviews on their facebook page and I was blocked from doing so. Avoid Avoid also got a email after leaving this review demanding that I edit or remove my review to reflect the truth. This is the truth.

Many thanks, i am very happy with my bedding and the free towel is cute. Fantastic quality

This bedding has surpassed our expectations.
I will have to buy also an extra fitted sheet not included in the set, but definitely worth it!

Amazing design and good quality, it definitely feels like a step up from my other sheets. Overall very pleased.

Top-notch bedding. Seen the ads on facebook for long but wasn't sure.
I gave it a try and i'm very happy i did. Lovely sheets.

Happy with my purchase.
The material is soft and smooth, it feels great.
The set looks really nice and I will buy a few more soon.

Absolutely fantastic bedding set. The quality of the fabric is noticeable — it's soft and has a lovely sheen.
Recommended.

So pleased with the quality of the products we bought. Was apprehensive buying such an expensive bedding set online so unable to see the quality but haven’t been disappointed. The bedding set is absolutely top quality, looks fantastic, haven’t washed it yet but am sure it’ll be fine. Thank you.

The quality is very substandard. The sheets were rough and like sleeping on sandpaper, despite being advised they were 1000tc Egyptian cotton. The set also looks cheap. A very expensive waste of money given the look, and that the sheets had to be removed after one night as they were so scratchy.
If there was a 0 star option then I would definitely choose that due to the extremely poor quality.

Look and feel Beautiful I have purchased twice.
Quite Unique very happy.

Good quality - the cotton is super soft, washes well and the colours are so vibrant. Good communication on delivery, overall very pleased.

beautiful bedding ...well wrapped lovely quality ..

I bought this set I just got it today I bought it for my birthday mayday and I am truly visually please every detail is the most up high-end quality of stitching rotary professional very high-end I feel like royalty I'm definitely going to insist that some of my friends my sister they're going to be ordering stuff and you all have given me the most outstanding delivery service out of any other company that I ordered something from and didn't have me keep looking in my phone wondering where is the product that they got instantly paid for you guys are outstanding thank you you definitely got me as a customer one more thing I made a last minute request cuz I noticed I made a mistake and you are corrected the instantly that's what I mean by service it's almost like I walked in the store and paid for everything and walked out in terms of delivery thank you I am so pleased

So far so good, I have received it very quickly and immediately decided to try it on the bed. It’s stunning. I have not washed it yet however the lady in chat reminded me the care guide which is appreciated. Thank you

Decided to give it a go after seeing multiple ads on Facebook and IG . Super luxurious bedding, I love the embroidery, really delighted.

They sent me the wrong size ( I ordered UK king size as it’s a UK king size bed, I informed them of this and they replied that they had sent the right size . They recommended ‘ feel free to measure your bed’.
What a joke !
The bedding has no size or manufacture labels , just washing instructions and mentions Egyptian cotton but no thread count and country of origin.
A total joke !
I’ve asked for a return address so watch this space. The return address is China, so if you encounter any problems this is where you will have to return the bedding. In terms and conditions for returns it only says the warehouse of origin.
I notice my review has been flagged by Luxurier, they are very quick on Trustpilot but don’t reply to customers, enough said.
I was only offered options if I withdrew my review, not an ethical approach.

This duvet cover set looks beautiful and it’s very well made.

Bedding arrived today beautifully packed.
The colour a bit darker grey than I thought but still very pleased 😀
I can only give my honest review of the customer service re purchasing which was excellent answered all my questions !

I ordered a bedding and even texted the company for the details and I was completely lied to. The bedding came and it lacked quality in various ways. Then when I went to return it I found out that it was shipped from china. THIS WAS NOT MADE CLEAR WHILST PURCHASE. When I contacted the company about returns they said it was the buyers responsibility to ship and return. It costs about £130 for that. THIS IS A CLEAR FLAW IN THE COMPANY .
It needs to be fixed . Poor quality and poor return coverage I don’t know what I will do now and hope that luxurier will get back to me through this review

Items arrived promptly. Additionally, the company contacted me to check if I had any questions prior to the items arriving. I thought this showed how the customer service team would go that extra mile to provide a special service. When the items arrived they again emailed me to check everything was good. I ordered the 10 items king size. They looked amazing online, the photos made the bedding look amazing, Amost to good to be true. However, the bedding truly is amazing. I think no matter how beautiful your bedroom is this bedding will compliment it. Anyway, thank you for everything I'm extremely pleased with the purchase and service, absolutely brilliant thank you

Kind regards

Mike