Bought a pair of the Paragon Signature bib shorts as they come highly reviewed and I like the fact they're made in the UK. First impressions are really good, the material is amazing. Nice and compress... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I normally wear Assos, but came across Lusso and what a find these are. Incredibly comfortable, fit better than expected, and most importantly they stay put on long rides. Went into the factory a... Näytä lisää
Quick despatch and delivery - had the item in time for my Lanzarote trip. A good quality product with many easy to use features.
Gorgeous quality! Not gone for a ride yet but I can tell these will be great for my bike packing holidays. Looking forward to wearing them.
Yrityksen tiedot
Yrityksen kirjoittama
At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.
Yhteystiedot
Yhdistynyt kuningaskunta
- lusso.bike
Tiedoksesi
4,9
Erinomainen
541 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Women’s perform winter tights: very good and locally made
My order was sent very quickly. The tights are very comfortable and have kept me warm in cold temperatures on a couple of rides so far (haven’t yet tried them in wet weather). Great to be able to support a local company (they’re made in Manchester) and the price is actually lower than my usual brand although the product seems just as good. A pity Lusso seem to have so little stock in other women’s sizes - I was lucky that the one size available fits me well.
17. marraskuuta 2024
great company
I have bought from Lusso online shop several times. Customer service, delivery, packaging and everything is really good
23. lokakuuta 2024
Fast efficient service
22. lokakuuta 2024
Exceptional Quality
Bought summer and winter cycling kit from Lusso. Quality and comfort are exceptional. Wouldn't buy cycling gear from anywhere else
11. marraskuuta 2024
Oma-aloitteinen arvostelu
great kit, great service
I used to use Lusso in the past as it was what my local bike shop stocked, and was great, but since returning to the brand later in my cycling journey, it has evolved and the products and service are fantastic. It also ticks my sustainability box too, as they are using sustainable fabrics, and my cycling kit is made less than 15 miles from my house. customer service is top rate too.
21. lokakuuta 2024
Helpful response to my query re size.
Helpful response to my query re size.
Timely arrival of goods ordered.
21. lokakuuta 2024
Very pleased with the quality of the…
Very pleased with the quality of the bib shorts and the sizing guide ensured I ordered the right size for me (XL). The package was also delivered promptly.
18. lokakuuta 2024
Great piece of kit
Great piece of kit! Wearing regularly now Autumn is here and it's keeping me lovely and warm. Fits really well, no flapping in the wind. Been waiting a while to get my hands on this gilet and really happy I purchased it. Delivered quickly and very happy.
17. syyskuuta 2024
So far I’m really impressed with the…
So far I’m really impressed with the product. They feel really comfortable and the chamois isn’t too thick so that it doesn’t “bunch up” and cause saddle sores
18. syyskuuta 2024
Articles came earlier thsb…
Articles came earlier thsb expected,which was nice. The deep winter base layer is same as last 1 i ordered,i dont expect any problem with it. It not bin cold enough to try windtex gloves yet. Sizing seems spot on ,medium fits great. Will continue to purchase lusso products.👍👍
17. syyskuuta 2024
Really good fit.pad not to soft suits…
Really good fit.pad not to soft suits me fine.I am 5ft 10 and 79kg.Also like the grey colour.Forgot to say i am size large
19. elokuuta 2024
Bit long in the leg
Look good feel good except to long for me I end up turning them up I’m 77kg and 5’10”
18. elokuuta 2024
Quick free delivery of an excellent…
Quick free delivery of an excellent pair of bib shorts made in the uk from recycled materials
20. elokuuta 2024
Amazing bib shorts…
This is the third pair of shorts I have bought from Lusso.
They are extremely well made, they are amazingly comfortable even on long rides over 100 miles. The quality of the shorts in my opinion is even better than more well known companies. I an very pleased with the product.
21. elokuuta 2024
Bought the limited edition bib tights…
Bought the limited edition bib tights and they fit so well and are so comfortable had to buy another pair...
20. elokuuta 2024
Vastaus yritykseltä Lusso
Hi Phil- thanks for the kind words about our products and apologies our email response time wasn't up to your expectations. If you need any advise or help with our products and our email team hasn't answered you in time, we also have web chat or give us a call on 0161 524 5222 and we can answer more urgent queries :)
Cheers!
Jake
CEO
Good stuff but need to sort out customer service.
Shorts I ordered were good quality but one pair had been incorrectly sized. It took Lusso over 10 days to sort this out. Very difficult to contact them by phone, especally as website was innacuate with their opening hours.
22. heinäkuuta 2024
Vastaus yritykseltä Lusso
Hi Colin, glad to hear you've been impressed with the gear! Apologies we let you down on the customer service side this time, let me try and explain why these were exceptional circumstances outside of our control. On Monday 05/08 we had to shut the factory due to a power outage in the area, so we were only able to respond to customer emails remotely but we weren't able to answer your call. We responded to your email that day that you sent on Friday 2nd @15:38 ( we don't work weekends). We have now updated our opening hours on google maps and our website to reflect that we shut at 14:00 on Friday's, apologies for any confusion caused there.
I am however glad to report that despite these issues we managed to resolve your incorrectly sized short query and get the correct item to you on the 07/08 before you left for your holiday on the 09/08.
Again, apologies you feel let down but we couldn't have done much more on this occasion, it is unfortunate that we missed each other when you tried to ring. Hopefully we haven't lost you as a customer, if you need any help or advise ask for me on your next email or phone call and I'm sure we can help you out with a discount on your next order.
All the best,
Jake
CEO
Amazing premium gear at value for money prices
Really love Lusso products. Already have 2 jerseys and I thought I'd try their summer vest/base layer. It exceeded my expectations - great design and fit, and fits like a glove. Great quality and a design and a value-for-money price point.
But, best of all was the really cool eco-packaging and the messaging on the packet. Five star marketing and customer service.
24. heinäkuuta 2024
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