When selling your precious beloved static caravan, you soon realise it’s like entering shark infested waters. To have Steve and Claire on side explaining things and giving advice is quite literally a... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Luna Statics has made the decision to sell our static caravan so much easier. Steve has explained the market and process of selling our caravan which, has made the decision to sell so much easier.... Näytä lisää
Yritys on vastannut
⭐⭐⭐⭐⭐ Excellent service from start to finish! I would highly recommend Steve to anyone looking to sell their static caravan. The whole process was handled professionally and efficiently, with grea... Näytä lisää
Yritys on vastannut
We contacted Steve when considering what to do about our 19 year old caravan as it's lease was expiring. Steve gave clear, concise and honest advice which we found very helpful indeed and enabled us t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Luna Statics aim to make the buying and selling process of statics caravans as easy as possible.
Yhteystiedot
6b fern road, Tn380uh, Hastings, Yhdistynyt kuningaskunta
- 0800 644 5000
- Enquiries@lunastatics.com
- lunastatics.com
4,9
Erinomainen
163 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Superb Professional Service
We have very recently sold our 20 year old static to Luna Statics Ltd. All my dealings with this company (Maxine) has been extremely professional, competent, timely, efficient and completed in a friendly manner. Very pleased that a stressful and sad situation for us was handled so well. I would unreservedly recommend this company for your static caravan dealings.
30. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Catherine,
Thank you so much for such a thoughtful review.
I’m really pleased Maxine was able to make what was clearly a difficult and emotional situation feel organised, professional and as stress-free as possible. Selling a caravan you’ve had for 20 years is a big moment, so handling it with care really matters.
Thank you again for the recommendation and for trusting Luna Statics.
Steve
Luna Statics
My Nan was in a really sticky…
My Nan was in a really sticky predicament, and I tried to help her the best way I could. I wasn’t really getting anywhere until Luna statics contacted me. At first I was weary, as everyone is. But I’m so glad they came to me, because they’ve helped massively! Everything on their side of things ran smoothly, and with their help we got a sale on the caravan. I couldn’t thank Steve enough for helping me & my nan! Forever grateful
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Nikki,
Thank you so much for the lovely review.
I’m really glad we were able to help when things felt stuck and give you and your Nan a clear way forward. I completely understand why you were cautious at first, so it means a lot that you put your trust in us and felt supported throughout.
I’m really pleased everything came together smoothly in the end and that we were able to help get the caravan sold.
Thanks again, Nikki.
Steve
Luna Statics
The sale of my caravan is now complete…
The sale of my caravan is now complete with van now having left site and transported to new destination.
Remaining monies transferred across to my account as promised. What i thought was going to be a drama was all made easy with Steve and Maxine at Luna Statics. Nice people nothing to much trouble.
Can't thank you enough.
5. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Simon,
Thank you so much for the great review.
I’m really pleased we were able to make what you expected to be a stressful process feel easy and straightforward instead. From arranging the transport to making sure the remaining payment was transferred as promised, we always try to keep everything as smooth as possible.
Maxine and I really appreciate your kind words and your trust in Luna Statics.
Thanks again, Simon.
Steve
Luna Statics
For their honesty
For their honesty, integrity and transparency use Lunastatics, would use them again in a heartbeat. Highly recommend
12. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi,
Thank you so much for the recommendation.
Honesty, integrity and transparency are exactly what we try to build the business around, so it genuinely means a lot to see those words reflected back in a review.
We really appreciate your trust in Luna Statics and would be more than happy to help again in the future.
Steve
Luna Statics
Choosing LUNA was the right decision
It was a pleasure to deal with a company that gave honest advice and we felt that they had our best interest at heart.
Steve and Maxine were quick to answer any questions we had and we wouldn't hesitate in recommending them to others.
Thank you Steve and Maxine.
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Richard,
Thank you so much for such a lovely review.
Giving honest advice and making sure we genuinely have the customer’s best interests at heart is hugely important to us, so your comments really do mean a lot.
Maxine and I are really pleased we could make the process easy for you and answer everything clearly along the way.
Thank you again for trusting Luna Statics and for the recommendation.
Steve
Luna Statics
Advice and patience by the bucketload
I rang Luna Statics for some advice. Sadly my husband died unexpectedly and I want to sell our caravan. I have yet to instruct Luna (but I will shortly) but I just wanted to record my thanks to them for their understanding, suggestions and, above all, their patience with the many questions I had.
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Pauline,
Thank you so much for taking the time to leave such a thoughtful review, especially during such a difficult time.
I’m very sorry for your loss. I’m glad we were able to give you some clear advice and answer your questions without adding any pressure. There’s absolutely no rush from our side, and whenever you feel ready to move forward, we’ll be here to help.
Thank you again for your kind words and for putting your trust in Luna Statics.
Steve
Luna Statics
Excellent service
I would like to thank Steve and Claire for the efficient service you provided me in selling my mum's static caravan.
The whole process was quick from start to finish. The service I received was all dealt with over the phone in a professional and honest manner.
I highly recommend lunastatics.com and thanks again for all the support you have given me.
25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Betina,
Thank you so much for the lovely review and recommendation.
Claire and I are really pleased we were able to make the sale of your mum’s caravan quick, straightforward and stress-free for you. We always try to keep communication clear and deal with everything professionally and honestly from start to finish.
Thank you again for trusting Luna Statics and for your kind words.
Steve & Claire
Luna Statics
Great service and kept informed .
Great service and kept informed ,van picked up as advised , paid same day , Thanks to Steve and Maxine who I dealt with ( Big Thank-you as they did exactly as promised). Quite a tricky sale ( other factors) but they patient and understanding. Highly recommend. Also transport and driver excellent.luna statics service saves time, hassle, faff and stress. 10 out of 10.
25. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi,
Thank you so much for such a detailed review.
It sounds like there were a few extra complications around the sale, so I’m really pleased Maxine and I were able to keep everything moving, keep you informed and make sure things happened exactly as promised.
I’ll also pass your kind words on to the transport team and driver.
Really appreciate the recommendation, and “10 out of 10” will do nicely. 😄
Steve
Luna Statics
Thank you maxine
Maxine was so helpful with our needs,and we did not have to do a thing,Maxine delt with it all for us.very friendly service you can not fault.i wish to recommend and thank them for their help.
13. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Paul,
Thank you very much for the lovely review.
I’m really pleased Maxine was able to take care of everything for you and make the whole process feel easy from your side. That’s exactly what we want when somebody trusts us with the sale of their caravan.
I’ll make sure Maxine sees your comments. She’ll really appreciate them.
Thanks again for the recommendation, Paul.
Steve
Luna Statics
Can not fault the service 10/10
Can not fault the service, definitely 10/10. Helpful with getting things sorted, even when site was messing about. Steve still went the extra to help get things sorted.
When it came to price, he gave top price for the caravan. No bartering just top price and top customer service.
Will recommend all day everyday.
Thank you
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Dal,
Thank you so much for the fantastic review and recommendation.
I’m really pleased we could help get everything sorted, especially with the extra complications around the site. We always try to step in where we can and make the process as straightforward as possible.
I’m also glad you were happy with the price and that we could agree everything without any messing around.
Really appreciate the 10/10, Dal. Thanks again for trusting Luna Statics.
Steve
Luna Statics
They won my trust from the very get go…
They won my trust from the very get go with their candid, no hidden agenda proposal. The transaction was seamless with top notch customer service. Having tried others to no avail, Luna Statics was a welcomed difference. Keep it up folks. 👍
Babatunde A
21. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Babatunde,
Thank you so much for such a thoughtful review.
Earning someone’s trust from the very beginning is incredibly important to us, so it means a lot to hear that our straightforward and transparent approach stood out.
I’m really pleased the whole transaction felt seamless and that your experience with Luna Statics was a positive one after trying other routes first.
Thanks again for the kind words and support. 👍
Steve
Luna Statics
Would recommend
Good communication, pleasant to deal with, smooth transaction
20. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Lois,
Thank you very much for the review and recommendation.
I’m really pleased you found the communication good and the whole transaction smooth from start to finish. That’s exactly what we aim for.
Thanks again for choosing Luna Statics.
Steve
Luna Statics
Very happy selling to Luna
Very happy selling to Luna @ Steve and Maxine who were helpful with their advice and purchase price. Sometimes you don't mind being out of pocket when the customer service you receive is professional with no agenda. Other businesses were impolite and had you against the wall. Lunas first offer met the going rate with no haggling just negotiation which we all do. I would confidently recommend Luna if u have a van to sell .... no brainer!
19. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Ang,
Thank you so much for such a great review.
I’m really pleased you felt well looked after by Maxine and myself, especially after having a frustrating experience elsewhere. We always try to be straightforward with our pricing, give honest advice and make the whole process feel fair and professional.
It means a lot that you’d recommend us so confidently.
Thanks again for trusting Luna Statics.
Steve
Luna Statics
Fantastic service very quick turnaround…
Fantastic service very quick turnaround and so helpful highly recommend Steve and he’s team
28. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Shane,
Thank you so much for the great review and recommendation.
I’m really pleased we were able to turn everything around quickly and make the process straightforward for you. I’ll make sure the rest of the team see your kind words too.
Thanks again for choosing Luna Statics.
Steve
Luna Statics
Fantastic experience with Luna statics
Fantastic experience with Steve, Maxine and Claire. Great communication. Very fair price for our caravan and an absolute pleasure to deal with. Highly recommend them.😀👍
Thanks again and all the best for the future.
19. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Steve,
Thank you so much for the fantastic review.
I’m really pleased you were happy with the communication, the price and the overall experience. Maxine, Claire and I really appreciate your kind words, and it was a pleasure dealing with you.
Thanks again for trusting Luna Statics, and all the very best to you too.
Steve
Luna Statics
great service from start to finish
great service from start to finish, steve made me feel comfortable from the moment he answered the phone.
this was my my first time buying a caravan so i didnt have a clue what i was talking about. steve pointed my in the right direction and gave me more information than i could have wished for.
i would recommend any who is buying or thinking about buying a carvan to speak to these guys first.
4. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Liam,
Thank you so much for such a lovely review.
Buying your first caravan can feel like a bit of a minefield, so I’m really pleased I was able to make you feel comfortable and point you in the right direction from the very first call.
We’d always rather give people too much information than not enough, especially when it helps them make the right decision.
Thanks again for the recommendation, Liam, and I hope you’ve had plenty of good times with the caravan.
Steve
Luna Statics
Easy and stress free static caravan sale
Steve and the team gave me and my wife a fantastic service selling our Static Caravan. Luna payed us a very fair price and took all the hassle out of the sale being agreeing everything with the Caravan site, paying any fees and communicating with us regularly. Once a date for collection was agreed final payment was made for the caravan sale. A very smooth transfer and transaction. Thank you Luna an exceptional service from start to finish, I would highly recommend them to anyone. Thanks Mike Heery
15. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Mike,
Thank you so much for taking the time to leave such a detailed review.
I’m really pleased we were able to take the hassle out of the sale for both you and your wife, from dealing with the site and fees through to arranging collection and making the final payment as agreed.
Keeping everything clear, organised and stress-free is exactly what we aim for, so it’s great to hear the whole transaction went smoothly from start to finish.
Thanks again for trusting Luna Statics and for recommending us so highly.
Steve
Luna Statics
A great experience with Luna Statics
A great experience with Luna Statics, a lot of worrying for nothing, all plain sailing , Steve always at the other end of the phone for reassurance, thank you very much
9. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Maureen,
Thank you so much for the lovely review.
I’m really pleased we were able to reassure you and make the whole process feel much less stressful than you expected. Sometimes just knowing someone is at the end of the phone and keeping things moving makes all the difference.
Thanks again for trusting Luna Statics.
Steve
Luna Statics
Very professional and easy to deal…
Very professional and easy to deal with. Thank you for your help!!
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Sharon,
Thank you very much for the kind review.
I’m really pleased you found us professional and easy to deal with. We always try to keep things straightforward and make the process as simple as possible.
Thanks again for choosing Luna Statics.
Steve
Luna Statics
Sale of caravan
Luna Statics were freindly helpful kept you informed throughout the whole procedure from beginning to end Like to give a big thank you to all staff
16. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luna Statics LTD
Hi Lynn,
Thank you very much for the lovely review.
I’m really pleased you felt kept informed throughout the whole process and that the team were friendly and helpful from beginning to end. That’s exactly the kind of service we want every customer to receive.
Thanks again for choosing Luna Statics and for your kind words about the team.
Steve
Luna Statics
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