Lumivisage Arvostelua 44

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’ve been using the mask for over a year now to help with hyperpigmentation. Mostly the green light. I’ve seen majority of the sun spots fade. Had an issue with the batter pack after a year, and they... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Advertising shows people doing activities which would indicate their eyes are open…once you receive the unit and read the instructions, it tells you to keep your eyes closed. Main reason I purchased w... Näytä lisää

Saanut 5/5 tähteä

I'll be honest. I originally got this LED mask for my wife and after seeing her results (less acne, less noticeable fine lines and wrinkles), I started using it myself! I do it as part of my meditatio... Näytä lisää

Saanut 4/5 tähteä

was honestly a bit skeptical when I first started using this red light therapy mask, especially since my skin broke out initially. But after some research, I realized that this breakout can be par... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

44 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 25 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Superior Customer Service

I had a defective mask that wouldn’t keep a charge and customer service handled it properly and shipped another out immediately.

Kind. Courteous. Prompt resolution. I can’t wait to try the mask. I’ll update the review once I’m able to try it for a few weeks! 😊

8. kesäkuuta 2025
Saanut 5/5 tähteä

Dosent work out of the box.

Dosent work out of the box.

Update the nice people at lumivisage sent out a new mask works great. Thank you for making this right. I look forward to seeing how the mask helps my skin.

6. toukokuuta 2025
Lumivisage-logo

Vastaus yritykseltä Lumivisage

Hi Carl,

We’re very sorry to hear that your mask isn’t working as expected. Your experience matters to us, and we’re here to help.

In some cases, the mask simply needs to be fully charged before the first use — but if that’s not the issue, we’re more than happy to make it right. LumiVisage is proud to be the only LED face mask brand offering a 5-year warranty on manufacturing defects and a 120-day money-back guarantee on results.

You’re fully covered, and we’re ready to provide a free replacement or a full refund, whichever you prefer.

We also want to note that we hadn’t received any direct email or phone communication from you about this issue — if we had, we would’ve resolved it for you the same day. That said, we’ll be reaching out today by phone and email to assist you right away.

Thank you for bringing this to our attention — we’re committed to delivering the best customer experience in the industry and look forward to resolving this for you quickly.

Best regards,
The LumiVisage Team

Saanut 5/5 tähteä

Beautiful packaging

Beautiful packaging! Hope it works wonders on this 62 year old skin!!

5. toukokuuta 2025
Lumivisage-logo

Vastaus yritykseltä Lumivisage

Hi Holly! 😊
We’re so happy you loved the packaging—it means a lot to us! And we’re cheering your skin on every step of the way! At 62, you deserve to feel radiant and confident, and we truly hope the results wow you. Please keep us posted—we’d love to hear how it goes 💖✨

Saanut 3/5 tähteä

The directions are lacking information

The directions are lacking information. No information about how often to use the optional lights.

28. maaliskuuta 2025
Lumivisage-logo

Vastaus yritykseltä Lumivisage

Hi Christy,

Thank you for your feedback,
We do include usage instructions in the manual that comes with your order as well as on our website. However, after seeing your review, we realized we could do better.

We’ve now updated our process to include a more detailed email with clear instructions for each optional light—what it targets, how to use it, and for how long. This email is sent automatically as soon as your order ships.

We truly appreciate your input, as it helps us improve the experience for all our customers. If you ever have any questions or need support, please don’t hesitate to reach out—we’re always here to help.

Warm regards,
The LumiVisage Team

Saanut 5/5 tähteä

Great product highly recommend

I got this product for Christmas and I've been using it everyday for 10 minutes It has made quite a difference on my skin. people have asked what I've been using. I recommended it. they also offered a great discount promotion sale.

26. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought the Lumi Visage to help with acne

I bought the Lumi Visage to help with hormonal acne and wearing it every day for about 10 minutes has improved not only my acne but the texture and overall brightness in my skin. I am so glad I took the plunge and have this red light device in my beauty toolbox

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Good customer service

The item was delayed because of weather and they went above and beyond to update the order.

8. tammikuuta 2025
Lumivisage-logo

Vastaus yritykseltä Lumivisage

Hello Margrot,
We are very sorry that your order was delayed,
We usually ship our orders the same or next business day for free 2 day delivery,
However your shipment was delayed due to severe weather issues at our warehouse
We also got your order late Friday and we are off Saturday and Sunday so that added to the delay , rest assured you should receive your order today according to usps tracking number
9405511105502119598694. We also sent you an email to see if there is anything else we can do to improve your experience

Saanut 5/5 tähteä

Great LED for multiple concerns/multiple age ranges!

The multiple light settings really interested me in the Lumi Visage mask over any other mask. Since I have hormonal acne and am not getting any younger, I can treat both one right after another. I have noticed the difference in my skin! It also helped with sunburns in the summer. Since it treats acne and is FDA-cleared, you can purchase this with your FSA/HSA!!! Bonus points for looking like the pink Power Ranger.

15. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A must have

A must have..Lumivisage has helped my face reduce the fine lines and wrinkles around my eyes especially. I like how easy it is to use and the different light options. It's an affordable price with great results

10. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

High quality - Excellent Results!

I love my Lumi Visage led mask. I've been using it almost 2 months with improved skin texture, tone, and my sun spots are fading! Excellent product and so easy to use. It's like having a spa treatment at home.

25. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brighter skin in 3 weeks!!!

I can’t tell you how excited I was when I found an LED Light Mask that *actually* has GOOD eye protection! Every other light mask I have tried (and I've tried SO MANY) had blinded my eyes so badly that I couldn't even wear it, even with my eyes closed. This one has the best eye protection and doesn't blind you -- it's really comfortable and I'm pretty sensitive. :) I’ve been using the LumiVisage for a few weeks now and my 3-week comparison photos just blow my mind. Brighter skin and so much less redness, especially around my nose. That area has been so stubborn for me and nothing EVER helped! Just mindblown. 🤯

I’ve been using mostly the red light mode to get these results and just started using the yellow light mode as well, but it has LOTS of modes to choose from so you can tailor it to what your skin needs in that moment. 🙌🏻

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love this LED mask!

I've been using the Lumivisage for about a month now and I'm pleasantly surprised on how clear my skin looks even though I only use it a few times a week. I've also noticed that breakouts don't last as long and seem to heal faster. And I love that I can wear the mask and walk around without having to plug it in. Overall, I would recommend this product!

30. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic product

Fantastic product! I have been using it for about a month and the results speak for themselves. My redness and wrinkles have drastically decreased. I was skeptical at first but this product has delivered!

30. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good results in texture and firmness of skin

I'm 51, and while I don't mind having fine lines and wrinkles I don't love having my jawline start to droop. I've used LumiVisage for about 2 weeks now and have noticed a discernable difference in my jaw line as well as a reduction in fine lines and wrinkles. But I think the thing I'm most excited about is the improvement in the texture of my skin. And I LOVE that this red light facemask comes with built in eye protection.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This product worked amazing

This product worked amazing. Initially it pulled acne out that I did not know I had. After sticking with it I was able to clear my skin from the root of the problem. I highly recommend this product to others. Amazing.

16. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I notice a difference!

So far I really do notice a difference in the color/texture of my skin! I mainly got this to help with acne (I've tried ever product, diet, and vitamins imaginable to try and help with my acne but nothing would really help). Though this was a bit more expensive than I liked I figured I've likely spent thousands on other skincare products combined so why not give this a shot. So far, so good! I do 10 mins of red light in the morning after washing my face and 10 minutes of blue light at night after washing my face (sometimes 20 mins on Saturday/Sunday when I have extra time). It's a nice time to just relax and meditate. Will keep using and see how things progress.

8. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love it,

I suffer from really bad rosacea. Over the years it started to get significantly to the point I became very self conscious. It even became so incredibly dry that I spent so much money on all sorts of creams and spent hundreds of dollars just to try to hydrate it and help with the itching. I stumbled upon this face mask and said why not try something new. I have nothing else to lose. I honestly didn’t expect anything to happen since I’ve spent so much on my skin. But OH MY GOD. It is a huge life savor. Not only did my blood vessels disappear from the surface. Major of my redness has calmed down. It just looks I have blush now. But also my pores shrunk! I use to have huge pores!! I didn’t expect that to happened and even better yet. My skin became soft and hydrated!!! I can’t be more grateful and happy with this mask! It’s changed my life and I’m so grateful for it!!

1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excited about this mask!

Really nice mask, comfy on the face. The built in protective glasses are a nice touch. Really like that there’s multiple color settings, it’s hard to find that at this price point. I’ve only used it a couple times so far, so TBD on results but it’s a good user experience so far.

2. heinäkuuta 2024
Oma-aloitteinen arvostelu

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