It's been weeks and I haven't gotten the weekly bonuses I am supposed to at my rewards tier. And get this: I saw I had reached the highest tier, "Rebel", but still didn't have any deposit bo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I think it's hilarious how this company can reply to bad reviews so fast but don't bother to help their customers when disabling their accounts. I've had my account disabled with no explanation or hel... Näytä lisää
Yritys on vastannut
Nothing but good experiences so far. My first payout took a little while maybe 24 hours but now payouts get sent almost instantly, have had some nice random bonuses and the rewards system is great asw... Näytä lisää
Yritys on vastannut
Honestly Super Solid Support Team. Joined from curiosity from commercials being ran! Glad to have joined, look forward to using the platform more! Thanks Lucky Rebel. & yes I’m real, no paid review fr... Näytä lisää
Yritys on vastannut
3,1
Keskitasoinen
36 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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They are scamming winners
They are scamming winners, with first deposit I lost -750$ but next deposit I won 2 large bets 800$ each and they just voided both due "integrity concerns" and I bet on top tier esports matches xddd I don't recommend anyone this fraud casino, they won't let you win or profit
****************************
edit:
after posting this review and I sent a complain mail to their cs my account got disabled.
They stole 2000$ deposit, this is literally pure scam
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We get it; having bets voided after a big win feels brutal. But calling it a scam? That’s not the game we play.
We’re all about fair play, real action, and protecting the integrity of the platform for every player in the fight. That means certain wagers and account activity can trigger a review by our risk and security team especially when patterns fall outside our compliance standards, even on top-tier esports events.
These decisions are never based on whether someone wins or loses. Rebels love winners. What we don’t compromise on is platform integrity.
We know that’s probably not the answer you wanted, but we’ll always keep it real. If you’d like more clarity on your specific case, our support team can review the details with you within the limits of our policies and Terms of Service.
Please don't believe the rewards tier perks. They're a lie
It's been weeks and I haven't gotten the weekly bonuses I am supposed to at my rewards tier. And get this: I saw I had reached the highest tier, "Rebel", but still didn't have any deposit bonuses. I reached out to customer service to ask them about it and then, the same day, I was downgraded to the lower tier. That was fine I guess since the deposit bonuses in the rewards store are for some reason much more expensive at "Rebel" tier (something like $1,000 worth of rewards points for a single deposit bonus) even though obviously things should get better and cheaper at higher rewards tiers. But just amusing that they would downgrade my tier. Even at the lower tier which I've been at now for weeks and is still the second highest tier, these are some of the rewards I'm supposed to get at my tier:
50% and 100% Bonuses
Bonuses three times per week
Extensive Free Spins
High weekly bonuses
I am not getting ANY of those. Really disappointing to faithfully deposit money at a casino to earn higher rewards tiers and then they don't deliver. And, when you reach out to customer service on chat, they just say bonuses aren't guaranteed. But THEY ARE GUARANTEED. They have it in writing that I get those bonuses. That's a guarantee. Complete lie. Don't believe it.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We hear the frustration, especially when it comes to rewards, bonuses, and what you expected from your tier.
Offers and bonus eligibility can shift depending on promo terms, account activity, and other factors tied to the Rewards setup. But we get it, if the expectations didn’t match the experience, that’s going to hit wrong.
Let us take a deeper look at it. Share your account details and we’ll review your rewards history properly.
Appreciate you bringing it up and giving us the chance to dig into it.
Josie horrible experience generally you…
Josie horrible experience generally you don't your aunt your aren't able to sign up globally specific regions
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We hear you, and we get why that’s frustrating.
If you couldn’t get through registration or access the platform, it usually comes down to regional rules and licensing. It’s not personal, just how the map is drawn.
If something still feels off with your specific attempt, we can have support dig into it and see exactly what happened on your end.
Appreciate you flagging it, if there’s a fix needed, we’ll help you get clarity on it.
they voided my bet
they voided my bet that have won, my 1st bet ever in that website and also the last one. I don't recommend it, I guess they don't play fair with customers, void winning bets and keep losing ones, it's a joke in 2026.
They also limited my account after placing only that 1 normal bet..
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We hear the frustration, but let’s keep it straight.
After review, we confirmed our team already outlined the changes made on the account. As noted in the messages you received, our Book Managers reserve the right to cancel wagers that fall outside the rules of the platform.
In this case, the wagers were voided due to concerns around outcome integrity under Rule 6.10. These calls aren’t random and they’re not made lightly, every decision goes through review before action is taken.
Good at first. Missing bonuses
Was pretty good at first. Got a few bonuses in the first couple of weeks. But I'm supposed to get 2 bonuses per week but I logged in every single day for more than a week and they simply stopped giving the bonuses they mention in their rewards.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Thank you for sharing your experience; we appreciate you bringing this to our attention.
We’re glad to hear you enjoyed the platform initially, however we understand your concern regarding the bonuses. Bonus availability can vary based on specific promotion terms, eligibility criteria, and account activity. While some rewards may be advertised as recurring, they are often subject to conditions that must be met on an ongoing basis.
Good software, ZERO customer service, no promised bonuses
I deposited and claimed a bonus to play the game "Burning Cash 243". It is NOT listed in their list of games that aren't bonus eligible. I played without seeing that my balance didn't include the bonus. When I realized my bonus was not in play, I check and, additionally, my play did NOT contribute to rollover. I reached out via chat to tell them of the issue. They said that they escalated it. That was over 2 weeks ago. I never heard back. So, I emailed customer service and I never heard back. Finally, I emailed their Dispute Resolution and I still never heard back. Dispute resolution is the last resort and they are supposed to take complaints seriously.
They get 2 stars instead of 1 because they have good software but zero customer service.
Also, I noticed another person's review complaining that they are not getting the promised 2 weekly bonuses. I am experiencing the same. They have some in the rewards store available for purchase but that's not the same thing and they do cost a ton of rewards points so I don't have access to the bonuses as promised. They said 2 bonuses weekly meaning I would be granted the bonuses weekly, not 2 bonuses weekly in rewards store available for purchase if you earn a ton of rewards points which the vast majority of people won't so, if you sign up and deposit and play and earn a higher rewards tier, don't expect the promised bonuses. They don't give them.
It seems the only way to get answers from them are to leave reviews here. Don't expect customer service or dispute resolution to ever respond. They don't.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We hear the frustration, especially around the delays and feeling like you were chasing answers. That’s not how we want things to land.
Just to clear the record: our Customer Service team did respond to the escalation on 04/12/2026. We get that those updates aren’t always easy to track across channels, especially when you’ve had to follow up more than once.
On gameplay, Burning Cash 243 isn’t eligible for bonus play. When you’re on real cash though, your wagers do count toward any applicable rollover requirements. And yes, you did earn Reward Points from that real-money play.
We also hear you on the Rewards Program itself. The gap between how weekly bonuses feel and how they’re accessed is valid feedback, and we’re pushing that back to the team to review.
Sorry again this didn’t feel smooth or clear on your end. If you still want us to look back into anything specific on your account, we’ve got you, just say the word.
Arshon did an amazing job
Arshon did an amazing job. Got my withdrawal processed very understanding and helpful. 10/10
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Appreciate the shout.
Glad Arshon got you sorted and kept the withdrawal smooth, that’s how it should be.
We’ll pass the feedback along. If you need anything else, just pull up on us.
STAY AWAY
I think it's hilarious how this company can reply to bad reviews so fast but don't bother to help their customers when disabling their accounts. I've had my account disabled with no explanation or help for 2 weeks, all I get is they're working on it and it is top priority. Support chat is useless, but hey responded to my bad review within hours. Round of applause for lucky rebel.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We hear you and yeah, we know this situation with your account isn’t where you want to be right now, we're sorry about that truly.
This isn’t how it’s supposed to feel. We’re built to keep things moving; fast, clear, no runaround so we get why this has been frustrating, especially if support hasn’t hit the mark.
Here’s where we’re at: your case matters, and it’s not being brushed off. We’ve asked for a bit more info so we can dig in properly and get the full picture. Once that comes through, we’re on it reviewing everything and pushing to get this sorted as quickly as possible.
We don’t do empty promises; we fix things. Thanks for sticking with us while we get this across the line.
Do yourself a favor a stay far away…
Do yourself a favor a stay far away from this casino. I don't believe the game play is fair and their transaction histories make me wonder is there isn't something more sinister at play. Also, every time I try to chat, they want me to give them my pin and every time so far, they have told me my pin is incorrect. Then they ask for all kinds of info that doesn't seem relative. Strange thing...no questions are asked when making a deposit. Today I decided to close my account and have been waiting for over an hour to get someone to chat with me. Initial prompt in chat says how can I help you. So I type in "I want some talk to someone about my account" and I sit some more, timing out at least 2 more times. So then I type "I would like to close my account, can you help me with that?" and instead of a customer rep coming into the chat, I get "Your account has been disabled. Please contact customer service" Now I can't get even log on in order to enter chat, in order to get a final accounting and a conformation of account closure...wow, very dirty! Save your money!!
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Hate that this was your experience, that’s not the mark we aim to leave.
Let’s clear a few things up.
Gameplay isn’t rigged. Every game runs on certified RNG systems, no account targeting, no behind-the-scenes tweaks. What hits, hits.
On security, yes, we ask for details like your PIN when you reach out. That’s not friction, that’s protection.
As for your account status — we want to handle that properly. Drop your account details and we’ll take a closer look.
Promise bonuses then makes you pay for them. Bait and switch! UPDATED
They state at certain tier levels that I get "Bonuses twice per week... 50% and 100% Bonuses". I earned that tier level playing with real money that I deposited. Classic bait and switch: the bonuses have to be purchased with a huge amount of rewards points. Therefore, if I don't have the points, I don't get the bonuses. That's not how it's stated in their rewards system. Anyone who reads that understands that I get a 50% and 100% deposit bonus each week automatically. They don't says "if you can afford it" or "in rewards store for purchase". So I reached out to customer service. The rep wouldn't accept my complaint or feedback or deliver any message to anyone that mattered. I asked repeatedly and she refused saying that there's nothing wrong and I am getting the bonuses. Finally she said I could email customer service . I did. No one ever responded of course. Can't believe I fell for their bait and switch and deposited thousands of dollars.
EDIT: followed the link they provided which I had already seen. Still doesn't mention anything about the promised bonuses needing to be purchased. Even if they change the wording (which I doubt), the point is they need to honor the wording that was given when I signed up and earned the rewards tier. Again, to earn that tier, I deposited several thousand dollars at their casino expecting that going forward, I would get a 50% and 100% deposit bonus each week. Well, I can't get them without spending rewards points worth real money. And not just a small amount of rewards points but well over $100 worth of rewards points which require gambling many thousands of dollars. When I first signed up, there were bonuses available just to be claimed plus more in the rewards store available for a small amount of points. If they would at least revert back to making them a very low amount of points, I could probably accept that but really, again, they promised them never mentioning that they would cost reward points worth hundreds of real dollars. Also, they never respond to emails and customer service doesn't allow you to give feedback or file complaints which led me to here
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Appreciate you calling it out; we get why that felt off.
Here’s the straight version: those 50% and 100% bonuses tied to your tier level are part of the Rewards setup. They’re unlocked through the Rewards Store using points you earn while you play.
If you want the full breakdown on how to earn those points, check the website https://www.luckyrebel.la/rewards — it’s all laid out there.
What you flagged about the wording and the support experience matters. That’s not the standard we’re aiming for, especially when you’ve put in the play to climb tiers. You spoke up, we’re listening.
site is actually decent with good…
site is actually decent with good bonuses, will let you deposit literally any amount you want but when you go to cashout they will just shut your account down and ask for a kyc rundown of items and they will do everything possible to not verify your information in any kind of reasonable amount of time. days weeks never i dont know, but extremely unprofessional to handle the endgame like this if they want to stay sustainable
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation may feel.
We treat matters like this with the utmost importance and are happy to review your case in greater detail. Please note that the timeframes provided for account review and verification are approximate and can vary depending on the details of each case.
Our goal is to help you regain access to your account as soon as possible. To assist with this, we have requested additional information so we can investigate your concern more thoroughly and work toward a resolution.
We appreciate your patience and cooperation, and we’ll continue to support you throughout this process.
Amazing Site with Amazing Support
hey, this site is so amazing from getting rewards to customer support. this site may have the best customer support compared to similar sites. so immediate.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Thank you so much for the fantastic feedback!
We’re thrilled to hear you’re enjoying both the rewards and your experience with our support team.
Providing fast, reliable assistance is something we take great pride in, so it truly means a lot to hear that it stands out to you.
We appreciate your support and look forward to continuing to deliver an amazing experience!
This company is a scam
This company is a scam. They took my bonus and real money without warning. This goes against what their policy states on their website. I tried reaching out multiple times with no avail. They just avoid the issue. I would stay away from using this company
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We’re sorry to hear about your experience and understand how concerning this situation must feel. Please note that we do not remove funds or bonuses without reason any such actions are always taken in accordance with our terms and conditions.
We’d really like the opportunity to review this further and provide clarity. We have requested additional account details here so we can investigate your case thoroughly and address any concerns.
Your feedback is important to us, and we’re here to help resolve this.
Lucky rebel Casino
Scam !!!! Worst batting website ever !!! do not play they close my account. I have money in here. They won't let me play. I can't even take it out.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We’re sorry to hear about your experience and understand how concerning this situation must feel.
If your account has been temporarily disabled, it may be due to one of our routine security or verification checks, or a matter related to our Terms of Service. These measures are in place to ensure a safe and fair environment for all players.
For additional assistance, we have requested more information so our team can look specifically into your case and address your concerns as quickly as possible. Please be assured that we would never withhold funds from our members without a valid reason.
In the meantime, we kindly ask that you cooperate with our team and provide any requested details. This will help us work toward restoring your account and processing your withdrawal as efficiently as possible.
We appreciate your patience and look forward to assisting you further.
This place sucks balls...
This place sucks balls....played through probably $300, got free spins 3 times, once for $61 and the other 2 times I only won $2.92....smdh. Read the reviews before you deposit money. I'll stick with Chumba..
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Thank you for sharing your feedback. We’re sorry to hear that your experience with the free spins and gameplay was disappointing.
All games operate using certified RNG technology, which means outcomes—including bonus rounds—are random and can vary from session to session. We understand it can be frustrating when results don’t meet expectations.
If you ever have questions about promotions or game features, our support team is always here to help. We appreciate you taking the time to share your experience.
Deposited 1100 got it to 12.9k
Deposited 1100 got it to 12.9k , withdrawl 9.5k no issues Great app great service , ashorn was also wonderful when I chatted ,
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Hi there,
Thank you for the great feedback! We’re thrilled to hear you had a smooth withdrawal experience and enjoyed the service provided.
It’s also wonderful to hear that Ashorn was able to assist you during your chat — we’ll be sure to pass along the kind words. We truly appreciate your support and wish you continued good luck! 🎉
I never leave reviews on anything but I…
I never leave reviews on anything but I feel the need to especially since this sports book/casino is pretty new and it’s important to establish trust to gain loyal customers.
I made an account on a Friday morning, deposited $500, played mostly poker and some sports book action, and by Monday morning I cashed out $6500. I was concerned about this site because I saw some back and forth reviews but this is 100% LEGIT. I’ve played most of the top sportsbooks throughout the years(BETUS, Mybookie, BUSR, Betonline, etc) and this is right up there with them if not better. Their customer service is amazing, I spoke to like 8 different customer representatives throughout a few days, which is very rare because I find most sites I run into the same 2-3 people helping you. They were very prompt in answering my questions and were understanding and actually felt like you were speaking to humans instead of robot chats.
Long story short, have no hesitation about making an account here they are solid all around. I want to make note I’m not an employee of any kind because sometimes when people make only positive reviews it comes across that way but that does not apply to me lol
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
We don’t take reviews lightly, especially ones like this. So respect for taking the time to lay it out.
Congrats on the run, by the way. Turning $500 into $6,500 over a weekend? That’s the kind of heater you ride with a grin. We’re glad the payouts landed smooth and the support team showed up the way they should. Real people. Real answers. No copy-paste energy. That’s the standard.
We’ll keep doing our part. You just keep playing your game.
My rep Ashorn was so so helpful
My rep Ashorn was so so help. Was patient with me on all my questions. Was a pleasant experience. Thank you
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Appreciate you saying that.
Ashorn showed up, stayed sharp, and handled it the right way. That’s how we do things.
We’ll make sure the nod gets passed along — respect like that doesn’t go unnoticed around here.
Ever since I was introduced to…
Ever since I was introduced to LuckyRebel, it has been a roller coaster ride for me in the sports betting and only sports betting. I haven't done the casino or the table game/Live table games. I'm pretty sure its good as well.
Sports betting through luckyRebel has been simple and easy for me. payout wise is also good as long aa you're comfortable getting paid out through Crypto.
Also I wanna Thank LuckyRebel for the Super Bowl LX Vault contest! I was one of the 60 winners and I got blessed, Thank you again!
I hope LuckyRebel sticks around for a long long time!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luckyrebel
Thank you for sharing your experience! We’re thrilled to hear that your sports betting journey with LuckyRebel has been smooth and enjoyable.
It’s great to know that payouts — especially via crypto — have been reliable for you, and congratulations on being one of the 60 winners in the Super Bowl LX Vault contest! 🎉 That’s an exciting win and we’re glad it added to your positive experience.
We appreciate your support and hope to continue providing a platform that’s both fun and rewarding for years to come. Here’s to many more successful bets and contests ahead!
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